Steve Blank

AUGUST 20, 2009

Resegmentation means these startups are trying to lure some of the current or potential customers away from incumbents by either offering a lower cost product, or by offering features that appealed to a specific niche or subset of the existing users. We only have 20 customers, and Large Company x has millions.” This is easy to test.

Silicon Valley 188

Silicon Valley Startup RSS Customer Development 188

YoungUpstarts

JANUARY 17, 2016

Salesforce recently conducted research , which found nearly 25 per cent of millennials expect to get a response within 10 minutes of reaching out for customer service via social media and nearly one quarter will boycott a company after one bad experience. According to our research, millennials ardently avoid calling customer service.

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Customer Singapore Advisory Board Asia 100

Steve Blank

APRIL 20, 2021

Shawn immediately said the name I had given the four steps was confusing – I had called it market development – he suggested that I call it Customer Development – and the name stuck. It bears repeating: an early-stage startup must focus on making one customer group excited by a mission-aligned product.

Product 436

Product Viral Channel San Francisco 436

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. And most startup code and features end up on the floor as customers never really wanted them.

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Lean Silicon Valley Startup RSS 250

www.ashmaurya.com

AUGUST 29, 2012

There are many channels that can produce your first early customers and contacts, but the one I see most often is cold email. Running through the complete process in the early stages makes you much more efficient in later stages as you get a feel for the industry and have warm introductions.

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Email Customer Tennessee Software Review 52

Startup Lessons Learned

MARCH 4, 2009

, it seemed time to return to the subject of investigating who my customers are. Today, Id like to spend some time on two techniques: the problem presentation and learning what channels of information reach customers. But beyond the obvious, its also important to know where customers go to get answers to pressing questions.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Up and Running

MAY 23, 2016

In the tactics section, list your sales channels and describe how you will be selling your products. Also, make a bullet list of the marketing activities that will drive customers to your door. At this stage, simply list your primary revenue streams and your key expenses. The Recommended Sales Forecasting Method.

Software Review 74

Software Review Software Delaware Forecast 74

Steve Blank

JULY 13, 2009

Out of the Ashes A few of the key tenets of Customer Development , came from the ashes. The Customer Discovery lessons of “get outside the building and test your hypothesis with customers,&# and “the founders need to hear the results,&# came from this debacle. We all know how that ends up.

Silicon Valley 122

Silicon Valley Product RSS California 122

Startup Lessons Learned

MARCH 13, 2009

Lessons Learned by Eric Ries Friday, March 13, 2009 Dont launch Heres a common question I get from startups, especially in the early stages: when should we launch? This is the usual reason given for a marketing launch, but for most early stage startups, its a failure. Do some Customer Development instead.

San Francisco 168

San Francisco PR Lean Early Stage 168

Steve Blank

JUNE 11, 2013

. • Repeatable: Startups may get orders that come from board members’ customer relationships or heroic, single-shot efforts of the CEO. These are great, but they are not repeatable by a sales organization. And at this early stage you’ll be giving up a larger percentage of your firm to investors. Why small amounts?

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Venture Capital IRR Liquidity Event Business Model 334

Steve Blank

JUNE 11, 2013

. • Repeatable: Startups may get orders that come from board members’ customer relationships or heroic, single-shot efforts of the CEO. These are great, but they are not repeatable by a sales organization. And at this early stage you’ll be giving up a larger percentage of your firm to investors. Why small amounts?

Venture Capital 226

Venture Capital IRR Liquidity Event Business Model 226

Steve Blank

MAY 4, 2009

It became clear to me that the mission of marketing in most companies has to be to support sales. While this may seem obvious to anyone not in sales and marketing, trust me, in a technology company this is a conceptual breakthrough. But without sales there is no revenue, and without revenue there is no company.

Silicon Valley 127

Silicon Valley RSS Non-Compete California 127

maplebutter.com

JANUARY 8, 2013

Do that – nothing else but one product / company / focus and get to $1M in sales with atleast $15% net profit. what are the most crucial steps to be taken by a new tech startup when outsourcing major part of the tech to IT firms or outsourcing “product development” eg new social media website project? do something else.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Steve Blank

OCTOBER 8, 2009

Marketing is Heard From Engineering was discussing how sophisticated the graphics portion of our computer should be, debating cost and time-to-market tradeoffs of arcane details such as double-buffering, 24 versus 32-bits of color, alpha channels, etc. And he was smiling. My career as marketer had just begun. Carly Simon was right.

Silicon Valley 275

Silicon Valley RSS Customer Development California 275

techcrunch.com

OCTOBER 23, 2010

One of the things I do as a founder of a later stage startup is to meet with early stage entrepreneurs to help them get their companies going. Twitter is an excellent distribution channel for us. (B) Then, forget everything else, VCs included, and just build. Will be looking forward to seeing the next piece that you do.

Technical Review 84

Technical Review Cofounder Technical Cofounder Software Review 84

SoCal CTO

AUGUST 3, 2010

- A VC : Venture Capital and Technology , July 25, 2010 AVC regular Charlie Crystle asked me this question yesterday in the comments : Fred, it might be helpful to some of your readers to explain when a startup should seek angel vs seed/early stage VC. Customer Validation needs to have the CEO actively involved.

Software Review 217

Software Review Startup Venture Capital Technical Review 217

www.quora.com

JANUARY 16, 2011

are just emerging for business people (customer development, business model generation,). No startup will ever succeed without a persuasive and visionary sales leader. Spencer Fry • Nov 27, 2010 I guess i still need that sales guy. Developers who understand and can execute on a business model.

Technical Review 51

Technical Review Startup CTO Hire Cofounder 51

www.vccafe.com

MARCH 11, 2013

VC Cafe covers early stage Israeli and European tech & mobile startups. Steve Blank on Lean Customer Development. turn customer feedback into action. turn customer feedback into sales and relationships. customer feedback, vote, comment, manage. live customer chat. Seed Startups.

Software Review 53

Software Review Technical Review Startup 53