A Smart Bear: Startups and Marketing for Geeks

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Pricing determines your business

A Smart Bear: Startups and Marketing for Geeks

It’s often said that you shouldn’t talk about price during customer development interviews. You need to be a part of that conversation which means a real sales force, sales materials, impressive logos, case studies, and referenceable customers. You will be compared to alternatives and weighed.

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When do I *stop* doing customer interviews and start writing code?

A Smart Bear: Startups and Marketing for Geeks

Here are the details of both of those customer development experiences. Recently at WP Engine I did some brand new customer development for a new project that we think will revolutionize WordPress blog management. But then as the conversations wore on, I felt a change. But there’s no one “number.”

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Tech Support *is* sales

A Smart Bear: Startups and Marketing for Geeks

Of the 3,204,523 pub conversations where someone said "Have you heard him speak ?" Or do you think I'm wrong and it really is better to have $1/hour people protect you from those inane customers? Leave a comment and join the conversation. It's like Kermit the Frog got kicked in the balls. (Oh,

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Episode 3b: Smart Bear Live!

A Smart Bear: Startups and Marketing for Geeks

Because then you’d miss out on: Whether it’s better experience to build a complete, tiny startup or to do more in-depth customer development for a meatier problem. Depending on your personality you can either choose to engage or exit the conversation as fast as possible. We think maybe [inaudible] small differences.

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Episode 3: Smart Bear Live!

A Smart Bear: Startups and Marketing for Geeks

Because then you’d miss out on: Whether it’s better experience to build a complete, tiny startup or to do more in-depth customer development for a meatier problem. So be sure to make a free user account and participate in the offline conversation there. Jason: get into customer development and it’s a big waste.

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Smart Bear Live 8: Edwin from MeetingKing.com

A Smart Bear: Startups and Marketing for Geeks

So conversion rate percentage, of course it can always be higher and we’re doing a lot of stuff to make that higher, but it’s in line with other applications. Jason: Yeah, one percent conversion rate is pretty normal. I’ve had some very good conversations with a large insurance company. So on the one hand.

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Reframing the problems with “Freemium” by charging the marketing department

A Smart Bear: Startups and Marketing for Geeks

Freemium is not customer development Just imagine how much you’ll learn once you have 1,000 real, active users of the system: Everything from behavioral statistics (which features are actually used?) Freemium conversion rates makes marketing expensive A really good conversion rate for free-to-paid is 4%, like Dropbox.

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