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Lessons Learned: Validated learning about customers

Startup Lessons Learned

For a startup, having great sales DNA is a wonderful asset. The problem stems from selling each customer a custom one-time product. This is the magic of sales: by learning about each customer in-depth, they can convince each of them that this product would solve serious problems. They are closing orders.

Customer 167
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Lessons Learned: The one line split-test, or how to A/B all the time

Startup Lessons Learned

I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customer development process. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle. But where do those ideas come from in the first place?

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Five Rules for Making Products That Sell Themselves

YoungUpstarts

If competing welding machines take ten minutes to set up and your new product design calls for five minutes, will your customers be impressed? Start by requiring a serious discussion on customers’ next best alternatives during your stage-gate reviews. The most dangerous stage-gate conversations are those that don’t take place.

Product 251
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Entrepreneurs are Everywhere Show No. 21: Grant Warner

Steve Blank

While building ConnectYard, Grant learned that product-market fit is not the only ingredient for success: Grant : One thing I would say about my co-founder, he’s very intuitive on the sales side. We did do a lot of … customer discovery. We did a lot of talking to customers, trying to understand who really had the need.

Cofounder 120
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What would you want to tell Washington DC about startups?

Startup Lessons Learned

Lessons Learned by Eric Ries Tuesday, September 8, 2009 What would you want to tell Washington DC about startups? Im writing this post from an airplane headed to Washington DC, where Ill be presenting at the Government 2.0 So heres my simple question: What do folks in Washington need to know about the global community of entrepreneurs?

DC 90
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Embrace technical debt

Startup Lessons Learned

This makes lean supply chains more robust in the face of the unexpected: if sales suddenly dry up, they are stuck with less unsold inventory and simultaneously have less debt to service. Darn good - I have struggled in relevant conversations with our in house move to scrum/agile. July 30, 2009 1:29 PM jkorotney said. Eric, great post.

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Marching through quicksand

Startup Lessons Learned

So I generally feel right at home in these conversations. When I reviewed a recent product development book, it immediately shot up to Amazon sales rank 300. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Is that a lot? Is that good?