Customer Development Metrics Silicon Valley Web 
Steve Blank
NOVEMBER 16, 2009
I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?
Steve Blank
NOVEMBER 30, 2009
Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” Gathering feature requests from customers is not what marketing should be doing in a startup. And it’s certainly not Customer Development.
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Steve Blank
JANUARY 22, 2014
The cloud , open-source development tools and web 2.0 These four developments, while important to Silicon Valley, are vital to developing regional tech clusters. While the density of Silicon Valley startups can’t be replicated in regions, the barriers of money and resources have disappeared.
Startup Lessons Learned
NOVEMBER 8, 2008
Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? But too often when its time to think about customers, marketing, positioning, or PR, we delegate it to "marketroids" or "suits." Many of us are not accustomed to thinking about markets or customers in a disciplined way.
Steve Blank
MAY 29, 2011
But he left to work on what he told me he came to do - crack the innovation code of Silicon Valley and share it with the rest of the world. Founders that learn are more successful : Startups that have helpful mentors, track metrics effectively, and learn from startup thought leaders raise 7x more money and have 3.5x
Up and Running
DECEMBER 6, 2012
This form of planning condensed the business model onto one page and is most useful for high-growth, technically focused startups (think Silicon Valley). Both Silicon Valley startups and Main Street small businesses need to know how they are doing. Step 5: Track your Performance. Are they growing according to plan?
Steve Blank
SEPTEMBER 14, 2009
Perhaps in direct proportion to the number of “freemium” and “eyeballs” web deals funded.) It may be that the venture business will have to return to the old days of helping entrepreneurs build companies – not hype them, not spin them, but actually make them worth something to customers and investors. Warning sign? At best. ~
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