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Nail the Customer Development Manifesto to the Wall

Steve Blank

When Bob Dorf and I wrote the Startup Owners Manual we listed a series of Customer Development principles. Nail it to your wall.

Driving Corporate Innovation: Design Thinking vs. Customer Development

Steve Blank

While they both emphasize getting out of the building and taking to customers, they’re not the same. Here’s why. Lessons Learned.

12 Random Customer Development Tips

Grasshopper Herder

Customer development is hard. Customer Development Lean StartupsIt takes work to get it right and you'll always be improving your technique. Here are a few tips I like to keep in my head while I'm getting out of the building.

Being Responsive is Critical for Successful Customer Development

Instigator Blog

Most customers tolerate bugs. Most customers tolerate products with missing features that they need (or think they need!) Most customers tolerate the quirks and hiccups that come with new technology and software. Customers can be quite forgiving. And use those customer interactions to learn from them.

Customer Development in Japan: a History Lesson

Steve Blank

The Japanese edition of The Startup Owner’s Manual hit the bookstores in Japan this week. But customers didn’t agree. Takashi Tsutsumi.

Raising Money Using Customer Development

Steve Blank

Unfortunately in early stage startups the drive for financing hijacks the corporate DNA and becomes the raison d’etre of the company. Try it.

2 Challenges of Startup Customer Development & How to Get Great Feedback Instead

View from Seed

The obvious answer we all give (and receive) in the startup community is to talk to people. Customer development” has become its own skill and body of knowledge, and there are some crucial nuances to understand up front before beginning your customer dev discussions. Talk and listen to customers instead. link].

Free Reprints of “Why the Lean Startup Changes Everything”

Steve Blank

Lean 152

Top 3 Ways to Fail at Customer Development

Grasshopper Herder

Top 3 Ways to Fail at Customer Development: Fail #1 - Talk talk talk Fail #2 - ??????? ???? Customer Development Entrepreneurship Lean startupFail #3 - Being Gullible.

The Art of the Customer Development Conversation

Market by Numbers

Generally speaking: Pre-Problem-Solution Fit, you concentrate on learning as much as you can about the problem, who are the real customers (user?

Lessons Learned: What is customer development?

Startup Lessons Learned

Lessons Learned by Eric Ries Saturday, November 8, 2008 What is customer development? Very few startups fail for lack of technology.

How We Used to Give Startups Very Bad Advice. 2 Minutes to See Why

Steve Blank

If you can’t see the video click here Filed under: 2 Minute Lessons , Big Companies versus Startups: Durant versus Sloan , Customer Development.

Video 139

The Manual-First Startup

Vinicius Vacanti

It’s now clear to me that not building that crawling technology early on was one of the reasons our startup succeeded.

Customer Development is Not a Focus Group

Steve Blank

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” It’s not. As the engineers were busy rearchitecting the original Stanford MIPS chip into a commercial product, one of my jobs was to find out what features customers wanted. 

Creating Startup Success – Customer Development + Business Model Design

Steve Blank

In previous posts I’ve talked about what the combination of Business Model Design, Customer Development and Agile Methodologies mean to startups and intrapreneurs in large companies; it’s the beginning of entrepreneurship as a science with its own rules and methodologies. link]. She posted her notes from the talk here.) link].

It’s Not a Conversion Problem, It’s a Customer Development Problem

conversionxl.com

It’s Not a Conversion Problem, It’s a Customer Development Problem. Most startups fail. The Key To Customer Loyalty.

What type of lean startup experiment should I run?

Grasshopper Herder

After I read Four Steps to the Epiphany, there was only one: Get out of the building and talk to customers!

Lean 155

Using Customer Development To Create The Business Case For Your New Product

Street Smart Product Manager

As painful and frustrating as it is, many successful product people I’ve … Continue reading Using Customer Development To Create The Business Case For Your New Product. The post Using Customer Development To Create The Business Case For Your New Product appeared first on Street Smart Product Manager.

The 7 Deadly Healthcare Startup Sins

Steve Blank

He’s now run several Lean LaunchPad classes and has seen a ton of healthcare startups. Here’s his advice for startups in this space.

Azure 147

10,000 Startups – Startup Weekend Next

Steve Blank

Today we are announcing the biggest entrepreneurial program ever launched – Startup Weekend Next. The result – Startup Weekend Next.

Lean Startup In Japanese Companies

Steve Blank

Implementing the Lean Startup in any company is hard. Now compound that level of effort with trying to put a Lean Startup culture in place in Japan. Technology centric leads to companies ignoring their customers and the challenge is that they don’t do customer interviews.

Lean 104

How Our Tech Startup Succeeded Without the Tech

Vinicius Vacanti

It’s now clear to me that not building that crawling technology early on was one of the reasons our startup succeeded.

Customer Development and Marketplaces

Market by Numbers

I had a brief email conversation with a startup founder struggling with how to tackle customer development in marketplace business models.  I thought I’d share a bit about what we discussed, in case others have a similar dilemma. Customer Development does not equal User Acquisition. Product vs Consumer.

The Entrepreneur's Guide to Customer Development

Startup Lessons Learned

believe it is the best introduction to Customer Development you can buy. Here’s hoping they soon tackle Customer Validation.

When Hell Froze Over – in the Harvard Business Review

Steve Blank

As much as I loved the magazine, there was little in it for startups (or new divisions in established companies) searching for a business model.

Validation: Be Sure Your Startup Vision Isn’t a Hallucination. 2 Minutes to See Why

Steve Blank

If you can’t see the video click here Filed under: 2 Minute Lessons , Business Model versus Business Plan , Customer Development , Lean LaunchPad , Teaching. Minute Lessons Business Model versus Business Plan Customer Development Lean LaunchPad Teaching

Video 118

Customer Development Manifesto: The Path of Warriors and Winners.

Steve Blank

This post describes a solution – the  Customer Development Model. Steve Blanks 30 years of Silicon Valley startup advice.

How One Startup Figured Out What Could Really Help Deaf People

Steve Blank

month ago, Jason, one of my founder friends, shut down his startup. Customer Development for us meant a lot of hard-won learnings.

Born Global or Die Local – Building a Regional Startup Playbook

Steve Blank

Scalable startups are on a trajectory for a billion dollar market cap. Building a Regional Startup Playbook. ———-.

Global 153

Free Customer Development Help – Survey.io

Startup Marketing Blog

It includes the content of the survey I use to verify that a startup is ready for 12in6 to work with them. This is the time to reallocate some development resources to optimizing your funnel and messaging as described in this blog post on the Startup Pyramid. Posted in Acquiring Customers , Competitors , Customer Development.

4 tips to make customer development surveys suck less

The Next Web

Tenoch Esparza is the co-founder of Sensory Percussion, a next-generation electronic drum startup. Entrepreneur Analysis and Opinion

How to Structure Good Hypotheses for Your Lean Startup

Instigator Blog

Crafting good hypotheses for your startup is hard. Here’s an example of a hypothesis I might have for NextMontreal (which is primarily a content site on startup news for Montreal): “I believe that U.S.-based based investors have a growing interest in the Montreal startup ecosystem.&#. Tweet. Just do it. Daily?

Lean 96

Putting User Insights Into Context

Grasshopper Herder

Customer Development Lean Startups User Experience customer development survey user experience ux

The 6 Books That Actually Saved Our Startup

Vinicius Vacanti

My startup instincts were terrible. And while “saved our startup” may seem dramatic, it really isn’t.

It’s Not a Conversion Problem, It’s a Customer Development Problem

ConversionXL

Most startups fail. But for a new coffee shop, things like customer service, atmosphere and selection, will make or break the company.

Innovation @ 50x in Companies and Government Agencies

Steve Blank

Filed under: Big Companies versus Startups: Durant versus Sloan , Customer Development , Investment Readiness Level , Lean LaunchPad.

When Customers Make You Smarter

Steve Blank

We talk a lot about Customer Development, but there’s nothing like seeing it in action to understand its power. project. Lessons Learned.

B2B Customer Development

Market by Numbers

During Customer Discovery, you are not selling, so you are in a better situation to have “learning conversations&# with prospective customers

Intel Disrupted: Why large companies find it difficult to innovate, and what they can do about it

Steve Blank

Which brings us to the fourth reason it’s harder for large corporations to offer disruptive breakthroughs: startups. Lessons Learned.

It’s Time to Play Moneyball: The Investment Readiness Level

Steve Blank

Lean Startup methodology offers entrepreneurs a framework to focus on what’s important: Business Model Discovery.  We think we can do better.