Startup Professionals Musings

JANUARY 27, 2017

The old days of routing a customer to a single phone queue for any request will quickly kill any brand loyalty or advocate referral. Marty Zwilling First published on Inc.com on 01/13/2017.

Customer 120

Customer Technical Review Social Media Campaign 120

Duct Tape Marketing

MARCH 13, 2024

Scott is best known for founding Social Reach in 2017, which is a marketing agency that caters to small business owners in varying industries. 13:51] Do you screen, place and train virtual assistants for your clients or do you just show them how to do it? [15:57] Scott (01:04): Oh, that's a great question.

Software Review 78

Software Review ChatGPT Technical Review Small Business 78

Duct Tape Marketing

JUNE 27, 2017

For those that are familiar with Studio Press, it was pretty much the industry standard for word press things for many, many years powered by the [Janis 00:01:44] framework, which is our design framework that makes word press more powerful and easier to use. This is June of 2017 when we’re having this conversation.

Community 40

Community SEO Technical Review Audience 40

Startup Lessons Learned

MAY 25, 2020

As events have unfolded, many have asked the question he asked in the days after Hurricane Katrina, when customers had an array of urgent needs and Home Depot wanted to meet them: "Well, why can't we?" 7:01) The importance of both customer and employee experience, brand building, and pivoting to anticipate the new normal that's coming. (9:33)

Technical Review 148

Technical Review Balance Sheet Texas Austin 148

Duct Tape Marketing

APRIL 25, 2017

Vanessa Van Edwards: [00:01:28] Thanks for having me. John Jantsch: [00:01:30] So, your book delivers on the premise of being able to figure out what makes people tick. Vanessa Van Edwards: [00:13:10] Yeah, so I decided in this book, to not go with the basics that we have all heard before, so I don’t really talk about that very much.

Networking 36

Networking Vertical Technical Review Matching 36

Duct Tape Marketing

OCTOBER 11, 2017

This episode of the Duct Tape Marketing Podcast is sponsored by Ahrefs, the SEO tool set that I use every single day. I probably get 10 webinars pitched at me a day now. ” But then we can just move [inaudible 00:07:01]. I use this tool every single days. Check it out. John Jantsch: So you kind of alluded to this.

Customer 39

Customer Technical Review Oman Video 39

Startup Lessons Learned

JUNE 9, 2020

5:01) Brian's thoughts on the human dimension to his approach and how that sets him apart in Silicon Valley. (6:06) 13:26) How the experience of founding Airbnb in a recession came into play. (15:06) 58:13) Brian's personal transformation in the early weeks of the pandemic. (59:03) Everything just came apart after that day.

Silicon Valley 60

Silicon Valley Hosting Cofounder Employee 60

Duct Tape Marketing

MAY 23, 2017

Today we’re going to talk about Be Like Amazon a new book, even a lemonade stand can do it, it’s a book he wrote with his brother Jeffrey and… long time — I’ve been a long time fan of also contributor Roy Williams , wizard of ads [00:01:13] so Bryan thanks for joining me. Bryan: I am so excited to be here.

Tampa 35

Tampa Florida Customer Audio 35