A Crowded Space

APRIL 10, 2013

In the press and on home pages across the web you see metrics like 100,000 expert freelancers or over a million sellers or “adding 3,000 new users per day.” There is a much more critical metric being overlooked because it’s just not as glamorous. . That metric is the number of full timers.

Metrics 111

Metrics Disintermediation PHP Russia 111

A Crowded Space

DECEMBER 8, 2014

I only risk harming my reputation on the platform so I’ll stop seeking any more feedback on the system. . See Care.com ) However, this is another example of focusing on the wrong metric. I’m sure there are many more. . I may be at the top of search results. The fix: Paid membership should be a plan B in my opinion.

Disintermediation 96

Disintermediation Search Design Reputation 96

A Crowded Space

APRIL 11, 2016

For marketplaces companies, GMV (gross merchandise value) is the number 1 metric that most focus on. Weak marketplaces suffer from disintermediation, pricing pressure, and destructive competition. Every single transaction builds data, reputation, and lock-in. However, just like revenue, all GMV is not created equal.

Disintermediation 60

Disintermediation Matching Vertical Reputation 60