Wed.Nov 08, 2023

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The Art of Customer Recovery: Transforming Negatives into Positives

Duct Tape Marketing

The Art of Customer Recovery: Transforming Negatives into Positives written by John Jantsch read more at Duct Tape Marketing The Duct Tape Marketing Podcast with John Janstch In this episode of The Duct Tape Marketing Podcast , we explore the art of customer recovery with Jon Picoult, a renowned customer experience expert, founder of Watermark Consulting and author of “ From Impressed to Obsessed: 12 Principles for Turning Customers and Employees into Lifelong Fans. ” Jon has worked

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NextView’s Investment in Forum: The Marketplace for Peer Support

View from Seed

Forum is building what we believe will be the definitive marketplace for a broad array of peer support groups. This investment underscores our belief in the immense potential of digital platforms to foster human connection and support during life’s most challenging times. Digital technologies, along with many broader societal forces, are often cited as a cause of an increased sense of disconnectedness in modern life.

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Analyst Cam: Salesforce Industries & Revenue Excellence – a Post-Dreamforce Update

deal architect

As we’ve moved to virtual briefings, I have increasingly been excerpting short video segments (with permission) as part of my Analyst Cam series. I attended Dreamforce last month fully expecting to be inundated with AI messaging–and I was, with Salesforce.

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Tuiza : the art of creating content and stories in collective solidarity

Brandanew

Federico Guzmán created a beautiful modern art installation of Tuiza- the cultures of the Bedouin Tent in Madrid several years ago. Tuiza (in the Hassaniya […] The post Tuiza : the art of creating content and stories in collective solidarity appeared first on Peerbagh.

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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

Every startup and innovation project exists within an ecosystem that either helps or hurts that project. As innovation managers, we need to keep a pulse of that ecosystem and make sure we're helping those innovation projects we're managing every step of the way. In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in

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Clemens Rawert

Lightspeed Venture Partners

Lightspeed Venture Partners is a multi-stage venture capital firm focused on accelerating disruptive innovations and trends.

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9 Entrepreneurs Share Their Favorite Quotes on Innovation or Disruption

Hearpreneur

Entrepreneurs, known for their transformative ideas and breakthrough strategies, often draw inspiration from quotes on innovation and disruption. Their chosen words encapsulate the spirit of pushing boundaries and challenging the status quo, offering insights into the mindset required to drive change in various industries. We asked entrepreneurs and business owners to share their favorite quotes on innovation or disruption and here are their responses. #1- If you want to go fast, go alone.

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Max Deichmann

Lightspeed Venture Partners

Lightspeed Venture Partners is a multi-stage venture capital firm focused on accelerating disruptive innovations and trends.

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How to Achieve 100% Client Satisfaction

Women Entrepreneurs Can

As a business owner, you will want to know the best tricks to build a happy customer base. Happy customers equate to a successful business. The happier customers and clients are, the more they will return to invest in your business. This will maintain sales and help you gain a regular profit. These happy clients may also leave a positive review or recommend your business to a friend, helping you gain more clients and profits.

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Marc Klingen

Lightspeed Venture Partners

Lightspeed Venture Partners is a multi-stage venture capital firm focused on accelerating disruptive innovations and trends.

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Langfuse

Lightspeed Venture Partners

The post Langfuse appeared first on Lightspeed Venture Partners.

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