How To Identify & Improve Crappy UX Issues
ConversionXL
MAY 29, 2014
In the study, marketers believed that 44% of customers valued relationships with brands, and that the majority of their customers wanted to get content that showed how Their products fit into Customers lives. In the long run, making these kinds of improvements to the UX, but also reduce churns & increase retention and referrals.
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