Duct Tape Marketing

JUNE 7, 2023

She is the global customer growth and innovation evangelist at Salesforce and the Wall Street Journal bestselling author of Growth IQ. Key Takeaway: Prioritizing the employee experience alongside customer experience drives business success. 06:25] In most companies, the customer interacts with their employees. [06:25]

Employee 76

Employee Technical Review Advisory Board Sales 76

Both Sides of the Table

OCTOBER 19, 2009

I had previously raised VC in 1999, 2000, 2001 and 2005. It included one firm who I asked not to call Salesforce.com as a reference (they were our largest pilot customer) and in their kindness they called Marc Benioff (the CEO) and asked his opinion. I thought, what would I do if I was trying to sell to a customer. Folksonomy.

Venture Capital 274

Venture Capital Term Sheet San Diego Viral 274

Both Sides of the Table

JUNE 22, 2011

It’s like people arguing that there’s a beautiful beach house in 2006 that represents great long-term value due to scarcity of similar property. An obvious example is Google who may have gotten less market attention if there would have been 8 well-financed competitors during the 2001-2005 timeframe.

Saudi Arabia 309

Saudi Arabia Valuation IPO Technical Review 309

Up and Running

DECEMBER 14, 2016

Bplans and Palo Alto Software are strong supporters of entrepreneurs and small business owners. See Also: How and Why to Collect Customer Email Addresses. MailChimp is ideal for the startup and small business customer that needs to grow an email list with industry-leading tools and best practices. There are metrics to review.

Email 60

Email Small Business Marketing Campaign 60

Up and Running

MAY 6, 2015

The first article that we wanted to talk about is one written by the founder of Palo Alto Software, Tim Berry. Your accounting software, you’re entering those numbers. Great way to get your business represented online and bring in new customers. We like listening to our customers and seeing what they do.

SBA 60

SBA Technical Review Software Review Small Business 60

Up and Running

AUGUST 1, 2016

Here are 26 businesses that you can start virtually free (and those that aren’t completely free are quite low-cost). While not a new concept, monetized blogging is always a popular option for an essentially no-cost business. The trouble is, you don’t have a whole lot of starting capital—or any, for that matter. Etsy business.

Design 60

Design Demand Finder Cost 60

Duct Tape Marketing

JULY 19, 2017

That innovation has to be built into the core of how you serve your customers. When I looked around for other examples like that I started seeing them everywhere, of companies that weren’t so much innovating in the product as innovating around the product and by doing so really helping their customers get more value from the product.

Technical Review 41

Technical Review Kansas City Software Review Product 41

Both Sides of the Table

APRIL 27, 2010

Most of what I learned about operating startups I learned from the really tough years at my first company from 2001-2003. That is when no customers wanted to work with Internet startups because we as an industry had burned so many customers. I learned how to integrate customers into our product development process.

Venture Capital 285

Venture Capital Hiring Software Review Stock Options 285

Hearpreneur

APRIL 19, 2019

I came up with my business name, Kate’s Theatrics at about 9pm April 14, 2001. A brand which can easily be tied back to early childhood education and only cost me $14.99 This slight misspelling of the word “code” seemed like the perfect combination of abstraction and substance. The name and domain were born then.

Naming 110

Naming Cofounder Wisconsin Entrepreneur 110

Ben's Blog

MARCH 24, 2011

Companies that produce little value today might still receive high valuations due to high growth expectations. As you can see, not all of these multiples are comparable as some of the bubble era multiples were NM—not meaningful—due to negative earnings. And hence the great crash of 2000 and 2001. Much better.

Technical Review 78

Technical Review Venture Capital Valuation Database 78

Hearpreneur

AUGUST 19, 2015

2) Help Others & Improve Upon Customer Service. I started my business namely to help others and to improve upon the aloof customer service being presented in the IT industry. I heard horror stories about how their technicians had chips on their shoulders, belittling customers with their elitist attitudes. That’s it.

Entrepreneur 48

Entrepreneur Australia Technical Review Community 48

om.co

FEBRUARY 5, 2013

I had been writing GigaOM (the blog) since December 2001, but in 2003, I started working on a piece for Business 2.0 called The Rise of a Insta-Company, which theorized that open source, cheap bandwidth and increasingly falling cost of infrastructure would result in companies being built at a dramatically lower cost than ever before.

Founder 80

Founder Conversion Distribution Silicon Valley 80

blog.expensify.com

APRIL 24, 2012

The right sort of person is so passionate about coding, they can’t be stopped from doing it. But every day spent in that kitchen is a day NOT spent in a real kitchen, learning how to cook real food, and write real code. If you want to serve enterprise customers,NET is one of the best ways to do that and do it well.

Java 107

Java PHP Software Review Coder 107

Austin Startup

APRIL 23, 2020

Customers will need more than permission to return to restaurants and other businesses that were closed because of a virus they know is still circulating. After September 11th, 2001, people were afraid to fly. Customers complained about the added friction, but they accepted it as necessary?—?and It’s easy to scare people.

Austin 100

Austin Software Review Technical Review Viral 100

YoungUpstarts

JANUARY 26, 2016

by Gareth Wilson, Head of Marketing at Fog Creek Software. It costs up to one fifth of an employee’s annual salary to replace a team member when they go, so it certainly pays off to keep your staff on board for as long as possible. Our customers never visited our workspace; this was a decision made solely for the comfort of our staff.

Software Review 100

Software Review New York City Salary Employee 100