ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105

Retention Customer Developer Programming 105

ConversionXL

JUNE 5, 2014

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 98

Retention Customer Developer Programming 98

Startup Lessons Learned

SEPTEMBER 14, 2008

Lessons Learned by Eric Ries Sunday, September 14, 2008 How to listen to customers, and not just the loud people Frequency is more important than talking to the "right" customers, especially early on. Youll know when the person youre talking to is not a potential customer - they just wont understand what youre saying.

San Francisco 131

San Francisco Customer Lean Continuous Deployment 131

Hearpreneur

SEPTEMBER 9, 2022

The project was a little unexpected – creating customer cereal boxes called Obama-Os and Cap’n McCains, timely for the 2008 elections. Netflix was founded in 1997 by Reed Hastings and Marc Randolph to combat late fees for video rentals. And it’s a definite win-win for the customers and the manufacturer. 4- Netflix.

Entrepreneur 93

Entrepreneur Bankruptcy Southern California South Africa 93

Steve Blank

SEPTEMBER 14, 2009

To do this they have to accomplish five things; 1) get deal flow – via networking and legwork, they identify likely industries, companies and teams with the potential for rapid growth (less than 10 years), 2) evaluate those companies and teams on the basis of technology, market opportunity, and team.

Silicon Valley 217

Silicon Valley IPO Technical Review Venture Capital 217

Duct Tape Marketing

JUNE 24, 2011

In order to charge more and get what you’re worth you’ve got to take some time and get very serious about measuring one thing – value or results that a customer receives. Here’s how to do that Create a process that requires you to meet with every customer for something I call a “results review.”

Small Business 68

Small Business Marketing Software Review Social Media 68

Duct Tape Marketing

JUNE 7, 2011

The marketing strategy is delivered to and through the staff to the ultimate delight and inspiration of the customer. In fact, I’ve said it many times, your staff is likely delivering the same experience to your customers as they are receiving from you.

Small Business 60

Small Business Marketing Social Media Software Review 60

Duct Tape Marketing

JUNE 10, 2011

Business owners must learn to manage and juggle a complex and shifting combination of customer, partner, vendor, staff and advisory relationships in order to survive and grow. Internal customer – How often do you take the internal temperature? It may be one of the most important reflections of the service your customers receive.

Small Business 59

Small Business Marketing Software Review Social Media 59

YoungUpstarts

APRIL 2, 2018

Regular computers must be united into a sophisticated computing network; big tasks should be broken into smaller ones; and all the possible contingencies — like slow internet or sudden computer shutdowns — must be taken into consideration. To solve any substantial computing task you’ll need more than one computer. Commercialization.

Search 179

Search Aggregator Distribution Framework 179

Duct Tape Marketing

MAY 16, 2011

Here’s an example: let’s say one of your business goals for the year is to increase renewal business from existing customers by 15%. To develop your marketing strategy, think about the marketing efforts it would take to get more customers to renew.

Marketing 54

Marketing Social Media Software Review Small Business 54

mashable.com

NOVEMBER 2, 2011

Top Stories Photo & Video Galleries Top Lists Trending Topics Twitter YouTube Facebook iPhone Google Video More Topics. He founded SKYLIST in 1996 from his college dorm room at Carnegie Mellon, and created UnsubCentral in 2004. If you can name drop big customers, do that too — you want your profile to look impressive.

Social Media 80

Social Media Startup Angel Investor RSS 80

Duct Tape Marketing

MAY 18, 2011

Explain how you love providing great service and encourage customers to review your service. Make customers aware of the review page via: Business cards – on the back: “Love our service? Note: There have been some updates since I published th. 5 Practical Tips for Gett. : As the importance of Facebook as small business marketi.

Web 47

Web Software Review Cofounder Small Business 47

Duct Tape Marketing

APRIL 7, 2022

More About The Duct Tape Marketing Consultant Network: Learn more here. John Jantsch (00:00): This episode of the duct tape marketing podcast is brought to you by the salesman podcast, hosted by will Barron and brought to you by the HubSpot podcast network. More About The Duct Tape Marketing Consultant Network: * Learn more here.

Cofounder 76

Cofounder Hosting Networking Software Review 76

ConversionXL

JANUARY 18, 2022

Sprout Social research shows that 55% of people learn about new brands on social networks , and 68% agree that they enable them to interact with companies. When someone shares your YouTube video on Twitter, you can track that metric. For example, your goal could be to increase customer satisfaction scores. Around 77.5%

Social Media 145

Social Media Audience Media Marketing 145

mashable.com

JUNE 11, 2013

In fact, recent research shows that 75% of startups fail (based on a study of 2,000 startups that received VC funding from 2004 to 2010). Your first product will likely be just a little bit ugly, and thats okay — its part of getting to market quickly and testing your idea in front of live customers. Follow @mashable. Watercooler.

Cofounder 111

Cofounder Technical Review Startup Software Review 111

Both Sides of the Table

FEBRUARY 12, 2017

there’s a great story from Jonah in the video but you have to watch to hear it :)) But it’s undeniable that it has become a digital media powerhouse having raised around $500 million in capital with a valuation reported at $1.7 I asked Jonah about his started position in photos, lists, GIFs and text and where he thought video fit in.

Media 210

Media Los Angeles Russia Viral 210

Duct Tape Marketing

JUNE 13, 2011

If you intend to thrill every customer, you will attract and retain. Related Posts: Follow-up Is the Momentum Building Power Tool What To Do When a Prospect Says Yes The Most Expensive Way to Grow a Business Who don’t you want as a customer? Note: There have been some updates since I published th. 5 Practical Tips for Gett. :

Small Business 72

Small Business Customer Marketing New York 72

Brandanew

OCTOBER 10, 2015

Video will lead in 2016- Facebook profile pictures can be Gif videos. A week or so ago, Facebook started testing out video images for profiles. These are reminiscent of MySpace and other social media networks which have allowed Gifs/ videos in the past. How this impacts your brand : Video. Get onboard.

Social Media 100

Social Media Media Ireland Semantic 100

ConversionXL

JULY 29, 2015

Look into the Video Camera. In this article on stock photos , I described a study illustrating that power: “ Bateson, Nettle, & Roberts (2006) provided customers with an unsupervised ‘honesty box’ to pay for their lunch. Whatever you method you choose, you should be looking into the camera for the majority of the video.

Campaign 48

Campaign Reputation Metrics Naming 48

Duct Tape Marketing

JUNE 14, 2011

You could change the subject to email or face to face networking or press releases, but the implication is always that some long established marketing tactic has been supplanted by Twitter or Facebook. My answer is always the same – nothing is dead – but the ways we use them have changed.

Small Business 68

Small Business Lead Generation Social Media Advertising 68

ConversionXL

APRIL 7, 2020

The first shows were created in late 2003, and the term itself was coined in 2004 by combining “iPod” with “broadcasting.”. But podcasting does have a lower cost and barrier to entry than video (at least quality video production). Unlike professional-quality video, the start-up costs for podcasting are quite affordable.

Syndicate 85

Syndicate Syndication Hosting Audio 85

Duct Tape Marketing

JUNE 25, 2011

Flowplayer – open source flash video player that allows you to customize the player for your embedded video and create a branded player – a step up from simple YouTube embeds for serious video experience. MailVu – quite possibly the easiest way to record and send personalized video in email.

Small Business 57

Small Business Marketing Widget Flash 57

Duct Tape Marketing

JUNE 27, 2011

There are countless ways to research, measure, analyze and theorize about your ideal target client, but experience tells me most firms don’t have to look very far to find a thorough profile of their ideal customer. In other words our ideal customers are often people we simply like and understand. Does this have some truth for you?

Social Media 71

Social Media RSS Engineer Public Relations 71

Duct Tape Marketing

OCTOBER 15, 2019

Building a Business Your Team and Customers Love written by John Jantsch read more at Duct Tape Marketing. To you, my colleague, to you, my employee, to you, my customer. And that’s where our great customers come from, among other things. Back to Podcast. Transcript. John Jantsch: Yeah. That’s it. John Jantsch: Yeah.

Customer 47

Customer North America Framework Leadership 47

Duct Tape Marketing

APRIL 21, 2011

I wrote last week that the Most Powerful Form of Lead Generation is a Happy Customer and the hourglass model put the focus squarely on that idea. iTunes link – Cost is $2.99) or Related Posts: Creating Customer Bliss Has Social Media Changed Customer Service? Unapologetic Rules for Entrepreneurs Are You Making Evil Plans?

Marketing 69

Marketing RSS Social Media Lead Generation 69

Duct Tape Marketing

APRIL 26, 2011

In an effort to help a confused individual that requested our help via email (understand this was not a customer, just a weary traveler) we asked a couple clarifying questions to try to understand how we could help. What we received back was an insult filled rant about how we should apologize for not knowing what she wanted.

Social Media 63

Social Media RSS Engineer Public Relations 63

Duct Tape Marketing

JUNE 17, 2011

SMS may never really be that effective as a pure lead generation tool, like email or direct mail, but it is a very effective and convenient delivery mechanism for customers and prospects seeking specific actions and information. Related Posts: Are Small Private Social Networks the Next Layer? 5 Practical Tips for Gett. :

SMS 73

SMS Marketing Mobile Social Media 73

Duct Tape Marketing

APRIL 26, 2011

I’ve done some work with eBay and Etsy sellers and those businesses are great examples of how a company can either struggle or thrive based on how well they see purchases as customers rather than transactions. The series of photos below represent what I believe is a great example of how to deliver an experience with your product.

Social Media 77

Social Media RSS Engineer Public Relations 77

Duct Tape Marketing

JUNE 20, 2011

The fact is most businesses offer or honor an implied guarantee – if a customer feels they didn’t get what was promised we often resolve this by offering a refund. I believe any businesses can explore ways to promote their best customers into some form of exclusive membership offering.

Social Media 69

Social Media SEO Programming Engineer 69

ConversionXL

MAY 27, 2022

Longer customer journeys and drawn-out purchase decisions influenced by multiple touchpoints. The right idea should unite your mission with what your customers want to achieve. Look instead at measuring KPIs like close rate, cost per acquisition, cost per lead, conversion rates, average contract value, and lifetime customer value.

Demand 115

Demand Affiliate Audience Leadership 115

Duct Tape Marketing

JULY 5, 2011

This can be said of the individual elements of any business – the products, the services, the people, the customers, the culture, the story, the brand – but it is the collective attainment of commitment that is the ultimate marker of success. So, my first question to you as you contemplate the validity of this idea.

Small Business 62

Small Business Marketing Social Media RSS 62

Duct Tape Marketing

JULY 7, 2011

Both employees and customers benefit from a business where play and laughter are as treasured as profit and process. Some may contend that there is no place for humor in their business and to that I say, if your customers are human beings, there is a place. Your picture is on our wall as “Customer of the Year&#.

Small Business 64

Small Business Marketing Portland Social Media 64

Duct Tape Marketing

MAY 28, 2011

GaggleAMP – tool that let’s you get your customers and partners involved in amplifying your social media campaigns. LoopFuse a marketing automation platform that makes it easy generate demand and engage customers through the buying cycle. Note: There have been some updates since I published th. 5 Practical Tips for Gett. :

Small Business 55

Small Business Marketing Social Media RSS 55

Duct Tape Marketing

MAY 19, 2011

Keith Ferrazzi Keith Ferrazzi is the author of Never Eat Alone and the founder of the Relationship Masters Academy, an online training program for networking that offers the structure and support to put Keith’s bestselling books into action in your life for unparalleled career success and satisfaction. Go here to learn more !

Small Business 53

Small Business Marketing Social Media Cofounder 53

VC Cafe

JULY 9, 2010

SupersonicAds – a dominant leader in virtual currency monetization for online games, virtual worlds and social networks. Cellcom partnered with Citi Bank to offer its customers a mobile payments solution and money transferring, to be launched by the end of 2010. See the Soho OS video demo below. Around the world.

Media 109

Media Stealth Venture Capital 109

This is going to be BIG.

DECEMBER 11, 2014

I started reading a great blog called Business Pundit in 2004. Rob messed around with some local video thing in 2008, which everyone but Rob thought was a pretty terrible idea. In fact, my history with Rob and Backupify goes back almost ten years, well before the idea of cloud backup was ever a glimmer in anyone''s eye.

Louisville 102

Louisville Term Sheet Kentucky Ukraine 102

online.wsj.com

JULY 11, 2012

Customer Center. To order presentation-ready copies for distribution to your colleagues, clients or customers, use the Order Reprints tool at the bottom of any article or visit www.djreprints.com. ignited the current trend by adopting a dual-class voting structure before its IPO in 2004. Video | Mossbergs Mailbox.

Silicon Valley 42

Silicon Valley Founder Software Review Technical Review 42