Startup Lessons Learned

APRIL 14, 2009

Lessons Learned by Eric Ries Tuesday, April 14, 2009 Validated learning about customers Would you rather have $30,000 or $1 million in revenues for your startup? All things being equal, of course, you’d rather have more revenue rather than less. And yet revenue alone is not a sufficient goal. More on that in a moment.

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Customer San Francisco Lean Hockey Stick 167

Startup Lessons Learned

SEPTEMBER 13, 2008

Lessons Learned by Eric Ries Saturday, September 13, 2008 SEM on five dollars a day How do you build a new product with constant customer feedback while simultaneously staying under the radar? And one day a remarkable thing happened: we started making more than five dollars a day in revenue. SEM is a simple idea.

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SEM San Francisco Lean Continuous Deployment 164

Startup Lessons Learned

JANUARY 2, 2009

We were even more embarrassed by the pathetically small number of customers we had, and the pathetically low amount of revenue we had earned so far. We’d always cringe as we admitted that, no, we really only had a few thousand customers and a few thousand dollars in monthly revenue. Retention cohort analysis. I am chugging along.

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San Francisco Tampa Continuous Deployment Lean 60

Startup Lessons Learned

NOVEMBER 17, 2008

Lessons Learned by Eric Ries Monday, November 17, 2008 The four kinds of work, and how to get them done: part one Ive written before about some of the advantages startups have when they are very small, like the benefits of having a pathetically small number of customers. Case Study: Continuous deployment makes releases n.

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San Francisco Lean Continuous Deployment DC 88

Startup Lessons Learned

JANUARY 15, 2010

Usually, they are delivering only a fraction of the revenue they promised. Usually, they are delivering only a fraction of the revenue they promised. Case Study: Continuous deployment makes releases n. Towards a new entrepreneurship ► 2009 (88) ► December (4) Continuous deployment for mission-critical applica.

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Hockey Stick San Francisco Entrepreneur Lean 105

Startup Lessons Learned

JUNE 5, 2009

And so the spreadsheet is built with conservative assumptions, including a final revenue target. No matter how low we make the revenue projections for this new product, it’s extremely unlikely that they are achievable. In a startup context, numbers like gross revenue are actually vanity metrics, not actionable metrics.

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San Francisco Lean Continuous Deployment Startup 102

Startup Lessons Learned

SEPTEMBER 28, 2008

Lessons Learned by Eric Ries Sunday, September 28, 2008 The lean startup comes to Stanford Im going to be talking about lean startups (and the IMVU case in particular) three times in the next two weeks at Stanford. September 28, 2008 6:13 PM Eric said. September 28, 2008 7:26 PM Jeff Hammerbacher said. Can I go to one of them?

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Lean San Francisco Continuous Deployment Startup 68

Startup Lessons Learned

DECEMBER 23, 2009

They were accustomed to measuring their progress primarily by gross revenue compared to their targets. They were accustomed to measuring their progress primarily by gross revenue compared to their targets. Case Study: Continuous deployment makes releases n. When the numbers started to go down, they started to investigate.

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Metrics San Francisco Lean Continuous Deployment 167

Startup Lessons Learned

SEPTEMBER 29, 2008

Lessons Learned by Eric Ries Monday, September 29, 2008 Q&A with an actual reader One of my favorite things about having a blog is the feedback I get in comments and by email. Case Study: Continuous deployment makes releases n. Hes also a blogger, at Inquiries Into Alignment ). Two Ways to Hold Entrepreneurs Accountable (for Ha.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

MARCH 27, 2009

To increase the number of iterations you have left, you can either increase cash on hand (by raising money or increasing revenues), reduce burn rate, or increase the speed of each iteration. Case Study: Continuous deployment makes releases n. The key is to be able to refute as many major hypotheses as you can.

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San Francisco Lean Continuous Deployment DC 117

Startup Lessons Learned

AUGUST 1, 2009

Not even if its generating revenue. Case Study: Continuous deployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuous deployment for mission-critical applica. Heres hoping Steve will share those techniques with us someday.

San Francisco 166

San Francisco Lean Continuous Deployment DC 166

Startup Lessons Learned

DECEMBER 14, 2009

Now, Andrew’s excellent piece that I quoted from above correctly diagnoses two situations where consumer internet companies often get in trouble: They focus too much on short-term revenue, getting caught in a local maximum via constant optimization. Case Study: Continuous deployment makes releases n.

Customer 156

Customer San Francisco Viral Lean 156

Startup Lessons Learned

JANUARY 28, 2009

They asked for my advice, and we went through a number of recommendations that readers of this blog will already be able to guess: adding revenue opportunities, engagement loop optimization, and some immediate split-testing to figure out whats working and whats not. Case Study: Continuous deployment makes releases n.

San Francisco 79

San Francisco Lean Continuous Deployment DC 79

Startup Lessons Learned

JULY 2, 2009

We just add up the revenue we've made in the past few months from Win98 users, and compare to the pain that Win98 has caused as identified in 5Ys. Case Study: Continuous deployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuous deployment for mission-critical applica.

San Francisco 164

San Francisco Lean Technical Review Software Review 164

Startup Lessons Learned

AUGUST 24, 2009

What is the right revenue model? Aside from the dramatically shorter development cycle that browser games enjoy, the split testing of features (which is intuitive to web application makers) is something that propelled Zynga's games and revenues to the top of the social games vertical. August 24, 2009 2:17 PM Norbert Mocsnik said.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

APRIL 7, 2010

Should you charge from day one, testing the revenue model first? Their speed should be measured in validated learning about customers, not milestones, features, revenue, or even beautiful design. Should you charge from day one, testing the revenue model first? Case Study: Continuous deployment makes releases n.

San Francisco 154

San Francisco Lean Metrics Design 154

Startup Lessons Learned

OCTOBER 30, 2008

Lessons Learned by Eric Ries Thursday, October 30, 2008 John Doerrs 10 lean startup tips I just saw video of John Doerrs talk yesterday at VentureBeat’s “How to manage your start-up in the downturn&# roundtable event. Not just about expenses, about increasing revenue. Case Study: Continuous deployment makes releases n.

Lean 121

Lean San Francisco Continuous Deployment DC 121

Startup Lessons Learned

NOVEMBER 22, 2008

Lessons Learned by Eric Ries Saturday, November 22, 2008 Net Promoter Score: an operational tool to measure customer satisfaction Ive mentioned Net Promoter Score (NPS) in a few previous posts, but havent had a chance to describe it in detail yet. The whole episode cost us hundreds of thousands of dollars in lost revenue. Nice post.

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.Net Operations San Francisco Lean 158

Startup Lessons Learned

JANUARY 27, 2009

These are companies that generate revenue by offering a free product with an upsell or premium version. Case Study: Continuous deployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuous deployment for mission-critical applica.

San Francisco 148

San Francisco Lean Continuous Deployment DC 148

Startup Lessons Learned

AUGUST 16, 2010

Realizing it had taken a wrong turn, SlideShare rethought its approach to premium accounts and ultimately performed what we’d call a value capture pivot , one where the company changes the way it collects revenue from customers. Case Study: Continuous deployment makes releases n.

San Francisco 167

San Francisco Lean Analytics Continuous Deployment 167

Startup Lessons Learned

MAY 1, 2009

I covered a few of them on twitter already: Q: "Do you reccomend removing features that youve launched but dont movethe needle on engagement or revenue?" Case Study: Continuous deployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuous deployment for mission-critical applica.

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Lean San Francisco Startup Continuous Deployment 60

Startup Lessons Learned

JULY 9, 2009

We were focused on revenue, but we didnt understand that revenue is not important for its own sake in an early stage company. Case Study: Continuous deployment makes releases n. Towards a new entrepreneurship ▼ 2009 (88) ► December (4) Continuous deployment for mission-critical applica.

San Francisco 94

San Francisco Lean Continuous Deployment DC 94

Startup Lessons Learned

SEPTEMBER 11, 2009

This single decision wound up costing the company significant revenue and over the course of several months sent its customer growth into decline. "This single decision wound up costing the company significant revenue and over the course of several months sent its customer growth into decline."

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Community Management Lean Software Review 158