Remove Acquisition Remove Reference Remove Retention Remove Sales Cycle
article thumbnail

How to Measure Ecommerce Customer Acquisition Cost (+ Tips to Reduce it)

ConversionXL

Customer acquisition cost (CAC) is an important metric for any ecommerce business. Put simply, you need a healthy customer acquisition cost for your business to succeed. It’s up to every ecommerce business to find the middle ground between investing too little in customer acquisition and spending beyond your means.

article thumbnail

Using Cohort Analysis for Conversion Optimization

ConversionXL

How does retention differ among different acquisition channels? Acquisition Efficiency. Customers that converted in the last year that had a sales cycle of less than x weeks. Customers that converted in the last year that have been a reference for us at least twice” Cohort Analysis for CRO.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Demand Generation: 7 Tactics to Fuel Your Funnel

ConversionXL

More than two-thirds of buyers have researched your solution (and others’) before talking to sales. Plus, 60% prefer not to interact with sales reps at all. To fuel your pipeline and shorten the sales cycle , you have to create demand naturally. Sales are less likely to be forced with outbound methods. The metrics.

Demand 115
article thumbnail

CXL Live 2018 Recap: Top 5 Lessons from Each Speaker

ConversionXL

Tara Robertson – How to 10x Growth by Optimizing Customer Marketing & Retention. Retention is the most important thing – if that’s poor, nothing else matters. Retention is the most important thing – if that’s poor, nothing else matters. Start with retention. Friends referring friends.

Retention 106
article thumbnail

The Modern Approach To Account Based Marketing

ConversionXL

When sales made a list of logos they wanted to sell, or the list of ‘dream customers’ to close. In those days we just called it sales. The concept remains the same today with modern ABM—we want to sell to a list of ‘dream customers’ more commonly referred to as target accounts. Is ABM right for you?

IP 98
article thumbnail

Lessons Learned: Validated learning about customers

Startup Lessons Learned

Products can find sources of validation with impressive stats along a number of dimensions, such as high engagement, viral coefficient, or long-term retention. extraneous SHIMMER reference spotted; you are dating yourself eric. Then we could focus on standardizing a product that could have an automated sales cycle online.

Customer 167
article thumbnail

What 15 CEOs Learned Building Top Agencies

ConversionXL

Client retention hinges on relationships—and the people who maintain them. That person referred us to a former employee there who had just returned to big company life. We got a great reference, so the sales cycle was extremely short, maybe one call and one email. From individual contributor to agency owner. “I’m

SEO 110