YoungUpstarts

SEPTEMBER 12, 2012

So Westlaw created Peer Monitor, which aggregates anonymized data on firms’ financial and operational performance, collected from participating clients with their permission — and this turned into a lucrative new business. The company was having a noticeable customer retention issue several years ago.

Customer 168

Customer Social Media Retention Canada 168

Hippoland

JUNE 19, 2018

Is there a way to spread this cost of say $40k-$200k across time while simultaneously improving employee retention? For example, as a business major, can you take classes on lead generation? For us as a fund, the tricky thing about this category is that the business model is a bit rough / not straightforward.

San Francisco 48

San Francisco California Cost Software 48

Hippoland

JUNE 19, 2018

Is there a way to spread this cost of say $40k-$200k across time while simultaneously improving employee retention? For example, as a business major, can you take classes on lead generation? For us as a fund, the tricky thing about this category is that the business model is a bit rough / not straightforward.

San Francisco 48

San Francisco California Cost Software 48

ConversionXL

JULY 21, 2022

How did Outreach grow in just a few years to 50,000 monthly active users , $10 million in new bookings, and net revenue retention (NRR) of more than 140%? NSMs should be used long-term, but you can opt to change your key metric when your old one no longer reflects company objectives or if your business model changes.

Metrics 120

Metrics Acquisition Revenue .Net 120