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How Startups Can Use Metrics to Drive Success

Both Sides of the Table

One of the things I discuss the most with the portfolio companies I’m involved with is that “you manage what you measure.”. And given your stage of development you sure better at least know what your goal is. How many through SEM? You Manage What you Measure. That’s not acceptable. But what is industry standard? Is it 4/1,000?

Metrics 346
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Cracking The Code: The Bessemer 10 laws of SaaS - Fall 2008.

Cracking the Code

Each account manager should have a portfolio of existing customers, and you should model the expected CMRR from this group net of up-sells and churn. Philippe Botteri. Bessemer SaaS Law #5. This is a clear example where business-to-business (B2B) marketers need to learn from their business-to-consumer (B2C) counterparts.