Steve Blank

SEPTEMBER 6, 2012

I read a ton of existing literature and came up with a formal methodology for search I called Customer Development. That resulted in a new process for Search: Customer Development + traditional product management/Waterfall Engineering. Berkeley asked me to teach a class in Customer Development.

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Steve Blank

JULY 29, 2013

There’s been a lot written about the individual characteristics of what makes a great founder , but a lot less about what makes a great founding team and how that’s different from a great founding CEO. In doing so we’ve failed to help founders understand what it takes to build a great founding team. Founders – the idea.

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Startup Lessons Learned

OCTOBER 11, 2013

They are the co-authors of The Lean Entrepreneur , and the co-founders of the Moves the Needle Group , which advises the innovation practices of Fortune 100 companies. With sales and marketing experiments, often you pick low-hanging fruit in the millions of dollars very, very quickly.

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Startup Lessons Learned

APRIL 9, 2009

Thats the essence of so many of the lean startup techniques Ive evangelized: customer development , the Ideas/Code/Data feedback loop , and the adaptation of agile development to the startup experience. Creating a company-wide feedback loop that incorporates both customer development and agile development is a challenge.

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Startup Lessons Learned

APRIL 14, 2009

It should be even more important to the founders themselves, because it demonstrates that their business hypothesis is grounded in reality. For a startup, having great sales DNA is a wonderful asset. The problem stems from selling each customer a custom one-time product. Go on an agile diet quickly.

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Up and Running

MAY 23, 2016

“If you can fix a problem for someone and do it better, quicker, and/or cheaper than your competitor, you’re off to a good start.” – Gabriel Kuperman, founder and CEO of CuePin. We created UpKeep to fill this void—a cloud-based solution that was affordable for any size business.” – Ryan Chan, founder of UpKeep.

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Startup Lessons Learned

FEBRUARY 28, 2009

This builds on a lot of great thinking that has come before, like the agile movements insistence that only the creation of working code counts as progress for a software development team. We set sales targets from day one, $300 the first month. As the experiments progressed, day-in-day-out we werent making sales.

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steveblank.com

JULY 8, 2011

Github - Free public repositories, collaborator management, issue tracking, wikis, downloads, code review, graphs Pivotal Tracker – Agile project management tool that enables real time collaboration. WebSequenceDiagrams - sketch sequence diagrams. Bontq – hosted bug tracking and project management needs.

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Startup Lessons Learned

MARCH 22, 2010

For example, over 25% of the technology companies founded between 1995-2005 had a key immigrant founder. These companies produced over $52 billion dollars in sales in 2005, and employed 450,000 workers that year. Similarly, 24% of all the patents filed in the US in 2006 had a foreign resident as inventor or co-inventor.

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Startup Lessons Learned

SEPTEMBER 12, 2008

In an enterprise sales context, this is called a "repeatable and scalable sales process" - once you know how to do this, your company can graduate from early adopters and make an attempt at the mainstream. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Expo SF (May.

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Startup Lessons Learned

NOVEMBER 17, 2008

Now its time to start to think seriously about how to find a repeatable and scalable sales process, how to position and market the product, and how to build a product development team that can turn an early product into a Whole Product. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Startup Lessons Learned

SEPTEMBER 15, 2008

I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customer development process. To promote this metrics discipline, we would present the full funnel to our board (and advisers) at the end of every development cycle. Check your assumptions, what went wrong? Expo SF (May.

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Startup Lessons Learned

JULY 28, 2010

Andy Mathieson, a founder and managing member at Fairview Capital , was particularly supportive. kaChing says they had the fortitude to make quick decisions and stay the course not just because they’d observed how people were using the marketplace, but also because they’d spoken with hundreds of potential and past customers.

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Steve Blank

JANUARY 4, 2010

A first order filter is whether the founders are aiming for a scalable startup. Now with customers and early revenue, it was out raising its first round of venture money. Not only did their sales curve look like a textbook case of a VC-friendly hockey stick, but their Lessons Learned funding presentation was an eye-opener.).

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Startup Lessons Learned

JULY 29, 2009

I hope to show why lean and agile techniques actually reduce the negative impacts of technical debt and increase our ability to take advantage of its positive effects. Just as a business incurs some debt to take advantage of a market opportunity developers may incur technical debt to hit an important deadline.

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Startup Lessons Learned

OCTOBER 20, 2008

As I evolved my thinking, I started to frame the problem this way: How can we devise a product development process that allows the business leaders to take responsibility for the outcome by making conscious trade-offs? When I first encountered agile software techniques, in the form of extreme programming , I thought I had found the answer.

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Startup Lessons Learned

MARCH 13, 2009

In particular, a marketing launch can help you do three things (courtesy, as is most of my marketing advice, of The Four Steps to the Epiphany ): Drive customers into your sales pipeline. Do some Customer Development instead. Founders push for it. In some ways, founders are even worse. Help you raise money.

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Startup Lessons Learned

JANUARY 28, 2009

Labels: agile , product development , Test-driven development 11comments: William Pietri said. Back when it first came out, Fowlers book Refactoring was what got me into the Agile world, so it holds a special place in my heart. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Startup Lessons Learned

JUNE 8, 2009

For example, I quickly learned that when I twittered about the event, more often than not I would make a sale. That’s why we have operations alerts trigger a page, but it can also work for other customer events. And here is the howto for your sales bell: [link] Have fun! :-) June 9, 2009 1:42 AM David Skillern said.

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Startup Lessons Learned

DECEMBER 7, 2008

In school I was being pounded day and night with anything that has to do with agile software development. When I entered the company, I realized that there were no process and I quickly applied what I know about agile software development. I am basically a one-man shop. Expo SF (May.

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Startup Lessons Learned

APRIL 26, 2009

Although customers didnt flock to this offering at first, we had enough of a developer program active to start recruiting early adopters to start creating 3D objects for sale in our catalog. That engine of creativity has led to a catalog of something like 2 million virtual goods authored by a hundred thousand developers.

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Startup Lessons Learned

MARCH 4, 2009

Thanks to those of you who were willing to fill out the survey, I learned my net promoter score (about 25) as well as some clear other segmentation insights: about 80% of you are founders of or work at a startup, you read many of the same other blogs, and many of you would like to engage with Lessons Learned in formats and venues beyond this blog.

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Startup Lessons Learned

AUGUST 24, 2009

When I reviewed a recent product development book, it immediately shot up to Amazon sales rank 300. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Is that a lot? I have given more than two-dozen paid speeches this year – is that a lot? Is that good? Expo SF (May.

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www.vccafe.com

MARCH 11, 2013

.” Hackernews list of “Tools of the Trade” for startups - includes over 150 SaaS tools used by startups, and over 150 comments with interesting insights from founders. Steve Blank on Lean Customer Development. turn customer feedback into action. turn customer feedback into sales and relationships.

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Startup Lessons Learned

SEPTEMBER 8, 2009

I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. Similarly, government purchasing is a frustrating series of hoops, even compared to enterprise sales. Expo SF (May.

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ReadWriteStart

JUNE 20, 2012

In this excerpt, authors Steve Blank and Bob Dorf continue to explain the Customer Discovery Philosophy (see Part One, " Is Your Startup a Valid Vision or Just a Hallucination? "). Customer discovery turns founders’ initial hypotheses about their market and customers into facts. Build a Minimum Viable Product (MVP) First.

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Steve Blank

JUNE 22, 2009

Things Change In 1956 Hewlett Packard (HP) was a 17-year old company with $20 million in test equipment sales with 900 employees. The original Hewlett Packard which made test and measurement products was spun-out and renamed Agilent. Agilent is a $5.8 At HP the founders were still at the company and still running the business.

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Startup Lessons Learned

AUGUST 16, 2010

It requires separating the product launch from the marketing launch (see Dont Launch ) as well as other staple Lean Startup tactics: minimum viable product, split-testing, customer development and the pivot. Third, SlideShare started holding sales calls with large companies to learn what would prompt them to buy the enterprise version.

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Startup Lessons Learned

OCTOBER 11, 2008

You do get the beneift of total control of your content, so you can guarantee your customers a quality experience. However, virtual goods is a hits-driven business, which means you must constantly figure out what kind of content your customers want. No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May.

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Startup Lessons Learned

OCTOBER 19, 2009

Then, the company spends no more than a few hundred dollars marketing the product through search engines and to the contacts in its sales database and LinkedIn. It isnt until a customer actually clicks or calls to place an order that TPGTEXs developers will build the software. "We

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Startup Lessons Learned

OCTOBER 30, 2008

This can take the form of a traditional sales pipeline or a registration-activation-revenue chart. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R. Expo SF (May. Conference streaming, sponsors, discounted tickets.

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Startup Lessons Learned

OCTOBER 23, 2009

This is especially useful in situations, like most B2B businesses, where the total number of customers is likely to be small. This case study illustrates one company’s attempt to do customer development by testing their vision with customers before writing a single line of code. Oh, this is just a Photoshop file?

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Startup Lessons Learned

FEBRUARY 12, 2009

To wit: achieving product/market fit , getting customer validation , making something people want , things that matter , and of course the many excellent books on the topic, of which Ill mention just two of the best, Crossing the Chasm and The Innovators Dilemma. Is a market a set of paying customers? Expo SF (May.

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Startup Lessons Learned

SEPTEMBER 11, 2009

It took hundreds of years for newspapers to learn to behave as worthy holders of this public trust and cover the news without fear or favour, and create a firewall between news and views and the ad-sales side of the operation. I agree that listening and communicating is a key to success, but customer development can only do so much.

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Startup Lessons Learned

DECEMBER 16, 2008

I wrote about this challenge for iPhone developers, in an essay on retention competition : the battle over what icon the user will click when they go to the home screen. At that point, theres no opportunity for marketing or sales; the battle is already won or lost in the persons mind. Expo SF (May.

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