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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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29 Entrepreneurs Reveal the Pivots They’re Making in Their Business as a Result of Pandemic

Hearpreneur

Especially during challenging times, retention is significantly more crucial than acquisition. Yes, our business pivoted as a result of the pandemic by Shifting our focus to a global customer base We shifted focus from offering services within North America's confines to focusing on a global market. 3- Caring for the team.

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25 Entrepreneurs Share Their #1 Goal for 2020

Hearpreneur

As a CPA, I think it’s important to bring awareness to taxes and accounting for small business owners. Employee retention has really become a problem, and companies spend hundreds of thousands of dollars when it comes to turnover. On a personal and business level, that means. 4- Visibility. 23- Bring creativity.

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25 Entrepreneurs Share Their #1 Goal for 2020

Hearpreneur

As a CPA, I think it’s important to bring awareness to taxes and accounting for small business owners. Employee retention has really become a problem, and companies spend hundreds of thousands of dollars when it comes to turnover. On a personal and business level, that means. 4- Visibility. 23- Bring creativity.