Australia, Channel, Customer Development and Lean

Lessons Learned: Customer Development Engineering

Startup Lessons Learned

SEPTEMBER 7, 2008

Lessons Learned by Eric Ries Sunday, September 7, 2008 Customer Development Engineering Yesterday, I had the opportunity to guest lecture again in Steve Blank s entrepreneurship class at the Berkeley-Columbia executive MBA program. Its a nice complement on the product engineering side to his customer development methodology.

Customer Development

Customer Development Engineer San Francisco Developer

The Class That Changed the Way Entrepreneurship is Taught

Steve Blank

JULY 13, 2021

Business plans presume that building a startup is a series of predictable steps requiring execution of a plan which assumes a series of known facts: known customers, known features, known pricing, known distribution channel. The reality is that most business plans don’t survive first contact with customers. I did both!).

Lean

Lean Agile Business Model Business Plan

Lessons Learned: Lean hiring tips

Startup Lessons Learned

JANUARY 19, 2009

Lessons Learned by Eric Ries Monday, January 19, 2009 Lean hiring tips In preparing for the strategy series panel this week, I have been doing some thinking about costs. Fundamentally, lean startups do more with less, because they systematically find and eliminate waste that slows down value creation. Another terrific post, Eric.

Lean

Lean Hiring San Francisco Continuous Deployment

Lessons Learned: Using AdWords to assess demand for your new.

Startup Lessons Learned

NOVEMBER 7, 2008

If you cant find any , maybe that means you havent figured out who your customer is yet. And if you dont know who your customer is, perhaps some customer development is in order? Labels: customer development , search engine marketing 13comments: Jim Lindstrom said. Eric -- This is a pretty interesting idea.

Demand

Demand San Francisco Lean Continuous Deployment

Lessons Learned: The three drivers of growth for your business.

Startup Lessons Learned

SEPTEMBER 22, 2008

Either way, you can use any marketing channel thats available to bring in new customers, including word of traditional advertising, SEO, SEM - wherever you can find prospects who are going to find your product addicting. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco

San Francisco CPA SEM CTO Hire

Lessons Learned: About the author

Startup Lessons Learned

OCTOBER 4, 2008

Maybe youd like to start with The lean startup , How to listen to customers , or What does a startup CTO actually do? ) Eventually, I came to summarize these themes with the phrase " the lean startup." Lean is one of the major trends shaping our world, and its impact goes beyond just optimizing our supply chains.

San Francisco

San Francisco Technical Cofounder Fractional CTO CTO

Case Study: Continuous deployment makes releases non-events

Startup Lessons Learned

JANUARY 18, 2010

Recently, he was bitten by the lean startup bug and has started writing about his experiences attempting to apply lean startup and customer development principles. Ive previously named his post Achieving Flow in a Lean Startup as one of my favorite blog posts of 2009. Things started to slip.

Continuous Deployment

Continuous Deployment San Francisco Lean Wiki

Marching through quicksand

Startup Lessons Learned

AUGUST 24, 2009

Mass blasts of information are ineffective, because the broadcast channels are suffering from information overload (even in social media). Test-marketing is now easier than ever before, thanks to leveraged distribution channels like AdWords and Facebook. There are too many products clamoring for attention. 12comments: Dougvs said.

San Francisco

San Francisco Lean Technical Review Distribution

Lessons Learned: Validated learning about customers

Startup Lessons Learned

APRIL 14, 2009

Instead, each potential customer has to go through a self-serve process of signing up and paying money. Because they have no presence in the market, they have to find distribution channels to bring in customers. But in the meantime, by iterating on their product with customers, they have a chance to get there on their own.

Customer

Customer San Francisco Lean Hockey Stick

Lessons Learned: Product development leverage

Startup Lessons Learned

APRIL 26, 2009

But I want to talk about a different kind of leverage, the kind that you can get in product development. Its a key lean startup concept. So we tried to craft a strategy that would give us the product development leverage we needed to serve all customers. Leveraged distribution channels. Expo SF (May.

Product Development

Product Development Developer San Francisco Product

It's a startup, not a spreadsheet

Startup Lessons Learned

JUNE 5, 2009

She has a separate team, with its own culture and office, and a mandate straight from top management to innovate without regard to the company’s historic products, channels, or supply chain. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? So far, so good. Expo SF (May. .

San Francisco

San Francisco Lean Continuous Deployment Startup

Lo, my 2295 subscribers, who are you?

Startup Lessons Learned

MARCH 4, 2009

, it seemed time to return to the subject of investigating who my customers are. Today, Id like to spend some time on two techniques: the problem presentation and learning what channels of information reach customers. But beyond the obvious, its also important to know where customers go to get answers to pressing questions.

San Francisco

San Francisco Lean Continuous Deployment DC

Case Study: SlideShare goes freemium

Startup Lessons Learned

AUGUST 16, 2010

First, SlideShare is a fantastic product (that I use on a regular basis) and an impressive company example of Lean Startup practices in action. Second, their story illustrates a key Lean Startup idea: proving the business in micro-scale. Early this year, SlideShare launched custom channels. That is customer development.

San Francisco

San Francisco Lean Analytics Continuous Deployment

Lessons Learned: The Lean Startup workshop coming soon

Startup Lessons Learned

MARCH 31, 2009

Lessons Learned by Eric Ries Tuesday, March 31, 2009 The Lean Startup workshop coming soon I am currently gearing up for my talk tomorrow at the Web 2.0 As you can tell from recent posts, Ive been experimenting with different formats and channels to try and find the best way to help. The Lean Startup Intensive is tomorrow at Web 2.0.

Lean

Lean San Francisco Continuous Deployment DC

Support the Startup Founders Visa with a tweet

Startup Lessons Learned

SEPTEMBER 19, 2009

Its actually part of a lean startup story. Recently, hes been engaged in a customer validation exercise around a new concept for a political action-oriented social network. For more on his lean startup journey, you can take a look at this slide presentation. Its actually part of a lean startup story.

San Francisco

San Francisco Founder DC Washington

Gov 2.0 Summit wrap-up

Startup Lessons Learned

SEPTEMBER 15, 2009

I promised to post the slides for my highly abbreviated version of the lean startup presentation, so here they are. 2009 09 08 The Lean Startup Gov 2.0 g2s The very abbreviated version of Customer Development (channeling Steve Blank ). dhinchcliffe : Lean startups go faster. I was thrilled to be included.

San Francisco

San Francisco DC Washington Lean

What I Learned from 500 Educators – Build Back Better Summit – Results

Steve Blank

DECEMBER 28, 2020

With the theme “Build Back Better” Jerry Engel , Pete Newell , Steve Weinstein and I co-hosted nearly 500 Lean Educators from 63 countries and 235 universities online for a three-hour session to share what we’ve learned about educators on how we can help our communities rebound, adjust, and recover. — Background. Breakout Sessions.

Lean

Lean Community San Jose Africa

Lessons Learned: The App Store after the gold rush

Startup Lessons Learned

OCTOBER 7, 2008

The App Store is a channel for customer acquisition. As the channel gets more and more crowded, just launching an app in the store is getting worse and worse as a strategy for each new entrant. On the web, we have many of these channels: SEM, SEO, world of mouth, PR and viral. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Lean Retention SEM

Lessons Learned: CPI > CPC

Startup Lessons Learned

JANUARY 11, 2009

Those who have tried to build apps that exist just as glorified landing pages or marketing channels have generally failed. And, most importantly, you have several reliable communciation channels to talk to them including including email, profile notifications, feed items and status messages. Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Social Network Lean Continuous Deployment

Lessons Learned: Don't launch

Startup Lessons Learned

MARCH 13, 2009

Again, its critical to focus your marketing launch on those publications, venues, and channels that your potential partners are paying attention to. Do some Customer Development instead. Dont chicken out and do a closed beta; get real customers in through real renewable channels. Help you raise money. Dont scale.

San Francisco

San Francisco PR Lean Early Stage

A new way to recruit for (and find) startup jobs

Startup Lessons Learned

JULY 31, 2009

Maybe location-specific "channels"? The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Amazing lean startup resources Is Entrepreneurship a Management Science? July 31, 2009 11:16 AM BillSeitz said. Expo SF (May.

San Francisco

San Francisco Lean Startup Continuous Deployment

Business ecology and the four customer currencies

Startup Lessons Learned

DECEMBER 14, 2009

Each of these four currencies represents a way for a customer to “pay&# for services from a company. A great product enables customers, developers, partners, and even competitors to exchange their unique currencies in combinations that lead to financial success for the company that organizes them.

Customer

Customer San Francisco Viral Lean

How to get distribution advantage on the iPhone

Startup Lessons Learned

SEPTEMBER 18, 2008

There are other models, in other distribution channels. As the AppStore becomes increasingly saturated one of the goals of the socialDeck platform is to create an alternative distribution channel -- a way to drive installs of casual games outside of the AppStore oligopoly. The Lean Startup Intensive is tomorrow at Web 2.0.

Distribution

Distribution San Francisco Lean Continuous Deployment

Lessons Learned: The metrics and levers of engagement.

Startup Lessons Learned

MARCH 24, 2009

This starts a downward spiral: as more and more apps become indistinguishable, they send out more and more notifications, which leads to increasing fatigue on the part of customers. As notification channels get stuffed full of these messages, customers tune them out (or platforms have to put in place dramatic limits on access).

Metrics

Metrics San Francisco Lean Viral

Lessons Learned: Net Promoter Score: an operational tool to.

Startup Lessons Learned

NOVEMBER 22, 2008

Lessons Learned by Eric Ries Saturday, November 22, 2008 Net Promoter Score: an operational tool to measure customer satisfaction Ive mentioned Net Promoter Score (NPS) in a few previous posts, but havent had a chance to describe it in detail yet. Use whatever communication channel you normally rely on for notifying your customers.

.Net

.Net Operations San Francisco Lean

Lessons Learned: What is a market? (a guide for hackers)

Startup Lessons Learned

FEBRUARY 12, 2009

In fact, you cant go through traditional channels at all. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? The Lean Startup Intensive is tomorrow at Web 2.0. Amazing lean startup resources Is Entrepreneurship a Management Science? Expo SF (May. . Expo SF (May.

San Francisco

San Francisco Continuous Deployment Ruby Lean

Startup Resources

www.vccafe.com

MARCH 11, 2013

Lean Methodology Sources. Steve Blank on Lean Customer Development. Part 3- Lean Cust. Steve Blank’s Lean Startup Resources. Lean Startup Circle â?? Lean project management. Customer Development. Lean Startup Machine. Lean Startups. Codeacademy. Steve Blank.

Software Review

Software Review Technical Review Startup

The cardinal sin of community management

Startup Lessons Learned

SEPTEMBER 11, 2009

Most normal customers – even among early adopters - do not pay attention to the trolls. They are largely invisible in the normal channels where customer service and community management pays attention. I agree that listening and communicating is a key to success, but customer development can only do so much.

Community

Community Management Lean Software Review

StartUpRoar

Lessons Learned: Customer Development Engineering

The Class That Changed the Way Entrepreneurship is Taught

Trending Sources

Lessons Learned: Lean hiring tips

Lessons Learned: Using AdWords to assess demand for your new.

Lessons Learned: The three drivers of growth for your business.

Lessons Learned: About the author

Case Study: Continuous deployment makes releases non-events

Marching through quicksand

Lessons Learned: Validated learning about customers

Lessons Learned: Product development leverage

It's a startup, not a spreadsheet

Lo, my 2295 subscribers, who are you?

Case Study: SlideShare goes freemium

Lessons Learned: The Lean Startup workshop coming soon

Support the Startup Founders Visa with a tweet

Gov 2.0 Summit wrap-up

What I Learned from 500 Educators – Build Back Better Summit – Results

Lessons Learned: The App Store after the gold rush

Lessons Learned: CPI > CPC

Lessons Learned: Don't launch

A new way to recruit for (and find) startup jobs

Business ecology and the four customer currencies

How to get distribution advantage on the iPhone

Lessons Learned: The metrics and levers of engagement.

Lessons Learned: Net Promoter Score: an operational tool to.

Lessons Learned: What is a market? (a guide for hackers)

Startup Resources

The cardinal sin of community management

Stay Connected