How Employee Experience Shapes Brand Perception
Duct Tape Marketing
JUNE 7, 2023
Over the past two decades, she has led large revenue producing divisions at businesses ranging from startups to Fortune 500. We've moved from trying to make call centers a cost center to make it more of a revenue generation engine, right? We looked at net promoter scores, CSAT scores, attrition rates, right? with Tiffani Bova.
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