Steve Blank

NOVEMBER 1, 2010

With an out-of-this-world business plan. When it was spun out as a a separate company, Iridium’s 1990 business plan had assumptions about potential customers, their problems and the product needed to solve that problem. A Business Plan Frozen in Time. This business plan was a static document.

Business Plan 335

Business Plan Customer Business Model Customer Development 335

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. The meaning of alpha test , beta test, and first customer ship are pretty obvious to most engineers. Here’s what the product development diagram looks like from a sales perspective.

Customer Development 215

Customer Development Developer Customer Silicon Valley 215

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that.

Lean 244

Lean Silicon Valley Startup RSS 244

Steve Blank

FEBRUARY 18, 2010

After I retired, I began teaching Customer Development , a theory of how to reduce early stage risk in entrepreneurial ventures. The first time I taught the class at the Haas Business School, U.C. 15,000 copies later, the horrifically bad proofreading, design and layout is now a badge of honor. Stories from the Trenches.

Silicon Valley 202

Silicon Valley Customer Development IP Developer 202

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. ———– Whether your venture is a new pizza parlor or the hottest new software product, beware: These nine flawed assumptions are toxic.

Balance Sheet 335

Balance Sheet Business Model Customer Development Metrics 335

Steve Blank

MAY 9, 2017

The second thing that’s changed is that we’re now Compressing the Product Development Cycle. In the 20 th century startups I was part of, the time to build a first product release was measured in years as we turned out the founder’s vision of what customers wanted. Not kind of wrong but going out of business wrong.

Restful 222

Restful Silicon Valley Puerto Rico San Jose 222

Startup Lessons Learned

SEPTEMBER 27, 2010

One of the sayings I hear from talented managers in product development is, “good enough never is.&# And, most importantly, it helps team members develop the courage to stand up for these values in stressful situations. This is precisely the dilemma that the doctrine of minimum viable product is designed to solve.

San Francisco 167

San Francisco Lean Continuous Deployment Software Review 167

Steve Blank

NOVEMBER 18, 2010

Notice that the traditional product introduction model leads to a product launch and the execution of a revenue plan. The revenue numbers and revenue model came from a startups original Business Plan. that make up a business model. We were changing the business model when we changed executives.

Burn Rate 247

Burn Rate Management Business Model Customer Development 247

Startup Lessons Learned

OCTOBER 6, 2008

Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customer development. Thats what business is designed to do.

San Francisco 128

San Francisco Lean Continuous Deployment Agile 128

Steve Blank

MARCH 11, 2015

I suggested the best place to start the conversation is with the 21 st century definition of a startup: A startup is a temporary organization designed to search for a repeatable and scalable business model. Startups have finite time and resources to find product/market fit before they run out of money.

Widget 120

Widget Lean Business Model Metrics 120

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. By design not by exception. The question is – why? StageGate Process. Lessons Learned.

IRR 335

IRR Startup Business Model Agile 335

Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 260

Silicon Valley Product Startup Product Development 260

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

Startup Lessons Learned

DECEMBER 14, 2009

I think this concept is necessary in order to answer the truly vexing startup questions, like: “Should startups charge customers money from day one?&# Let’s begin with the four customer currencies. I had a lot of use for this concept back when I worked on game design and virtual worlds.

Customer 156

Customer San Francisco Viral Lean 156

Steve Blank

MAY 18, 2009

These damn models weren’t designed right so we’re fixing them on the line.” Next, you have to deal with the daily crisis of product development and acquiring early customers. Theme: Digg 3 Column by WP Designer. It’s our hood alignment station,” the plant manager said proudly. And that’s just to get started.

Founder 297

Founder Silicon Valley RSS China 297

Steve Blank

JUNE 8, 2009

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

Vertical 122

Vertical Silicon Valley RSS Marketing 122

Up and Running

MAY 23, 2016

Step 1: Start with a lean plan. Instead of sitting down to write a 40-page business plan, start with a one-page pitch. It’s the fastest way to get your idea onto paper, and it’s the very first step in the lean planning process, which is much easier and more iterative than traditional business planning methods.

Software Review 74

Software Review Software Delaware Forecast 74

Startup Lessons Learned

JANUARY 12, 2010

For the many entrepreneurs that send me cold emails asking for me to review a business plan or answer a strategic dilemma: Im much more likely to answer if youve already tried getting an answer on the mailing list. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Lean 146

Lean San Francisco Wiki Startup 146

Startup Lessons Learned

SEPTEMBER 8, 2008

We just had our app support a few tens of thousands of customers, and it did well. Some combination of the dot-com crash and a just terrible business plan prevented us from having to take our scalability problems to the next level. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco 68

San Francisco Technology Continuous Deployment Lean 68

Startup Lessons Learned

JANUARY 2, 2009

My startup business (web development) is being shunned by virtually every other potential investor I approached thus far. The only folks who invested in me were the ones who barely understood the business plan. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco 60

San Francisco Tampa Continuous Deployment Lean 60

Startup Lessons Learned

MARCH 13, 2009

Do some Customer Development instead. Figuring this out takes time, and few entrepreneurs have the patience to wait it out, because the business plan does such a good job of explaining what customers are going to think. The problem is that customers dont read your business plan.

San Francisco 168

San Francisco PR Lean Early Stage 168

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. Customer service. Design/Front End: Twitter Bootstrap : Include this in your website, and you are half finished. LiveRoad : A Great IDE for design is very helpful. Color Scheme Designer. online/offline, extensible wireframing tool w/design library. SW Courses.

Software Review 53

Software Review Technical Review Startup 53

Startup Lessons Learned

OCTOBER 23, 2013

LSC: Tell us about the customer development you did for your book: Alistair: We''ve been thrilled at how Lean Analytics seemed to resonate with founders. As operators of an accelerator—and founders in our own right—Ben and I had constantly struggled with what the “right” numbers are for a business. Many companies like certainty.

Analytics 167

Analytics Lean Widget Metrics 167

Startup Lessons Learned

JUNE 5, 2009

Certainly venture-backed startups don’t have this luxury – every business plan has a model in it. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R. Take a look and let me know what you think.

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102

SoCal CTO

DECEMBER 1, 2010

No Business Plan Survives First Contact With A Customer – The 5.2 The Ultimate Combination of Startup Business Development Methods - ArcticStartup , November 16, 2010 I've been a huge fan of Steven Blank's Customer Development methodology for a long time. Your First Iteration of an Idea Will Be Wrong.

Technical Review 175

Technical Review Technology Product CTO Hire 175

Startup Lessons Learned

OCTOBER 19, 2009

Or it might mean selling a few products on a site like eBay to see how well they perform before ordering in bulk from a wholesaler. What sets this approach apart from practices like using focus groups is that companies base product development decisions not just on what customers say they want but on how they vote with their wallets.

San Francisco 137

San Francisco Product Lean Continuous Deployment 137

maplebutter.com

JANUARY 8, 2013

what are the most crucial steps to be taken by a new tech startup when outsourcing major part of the tech to IT firms or outsourcing “product development” eg new social media website project? Near shoring development with your team (ex: your team is based in Canada / India) is cool, but not outsourcing.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Startup Lessons Learned

SEPTEMBER 3, 2009

Ali G meets with business leaders and investors on Wall Street to learn how to create a new company around a new product idea. After some general lessons, he then proposes his first product idea, complete with flip charts, business plan, and marketing plan. Cross posting is good.

San Francisco 104

San Francisco DC Continuous Deployment Lean 104

www.quora.com

JANUARY 16, 2011

" => I have not bothered to put up a landing page, survey to test customer demand, or done any customer development whatsoever. "Where is the best place to find a rockstar developer to bring it to life?" you can steal an idea just from hearing it, it is not really a good defensible business idea.

Developer 42

Developer Technical Review Cofounder Technical Cofounder 42

Startup Lessons Learned

NOVEMBER 5, 2008

Lessons Learned by Eric Ries Wednesday, November 5, 2008 Getting educated about advertising, agencies, and media buyers I see lots of startups whose business plans revolve around selling high-value ad space to brand advertisers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

Advertising 60

Advertising San Francisco Media Continuous Deployment 60

Startup Lessons Learned

FEBRUARY 12, 2009

(a guide for hackers) (This post was inspired by a conversation with Nivi from Venture Hacks , but is otherwise not his fault) There has been a proliferation of frameworks and metaphors lately that are designed to help startups avoid the all-too-common fatal mistake of failing to find a market. Take a look and let me know what you think.

San Francisco 89

San Francisco Continuous Deployment Ruby Lean 89