Remove Churn Rate Remove Customer Remove Retention Remove Web
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How to Track and Improve Ecommerce Customer Acquisition Effectiveness

ConversionXL

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. For long-term, sustainable success, you must attract the right customers. In this article, you’ll learn how to gauge the effectiveness of any customer acquisition strategy. What makes customer acquisition different from marketing?

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Digital Analytics Simplified: The Beginner’s Guide

ConversionXL

You’ll also discover digital analytics tools and the most complete digital analytics training to help you better understand your customers. For overall web analytics: Google Analytics 2. For customer analysis: Woopra 4. The more you know about your customers and market, the more effectively you can run your business.

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9 Case Studies That’ll Help You Reduce SaaS Churn

ConversionXL

David Skok, who is a must read for all startups , explains that as a SaaS company grows, the size of the subscribers/customers/users who no longer do business with the company will also, organically, grow. That’s why you need to be simultaneously feeding your growth engine , while monitoring churn and your other startup metrics.

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How to Reduce Churn With Social Media Customer Success

Up and Running

Social media is a Customer Success Manager’s dream tool. As customers become more aware, leveraging the growth of SaaS , marketing professionals need to keep up. While obviously, building brand awareness and acquiring new customers is crucial, what businesses fail to do is pay attention to the churn.

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25 Entrepreneurs Share Their #1 Goal for 2020

Hearpreneur

Employee retention has really become a problem, and companies spend hundreds of thousands of dollars when it comes to turnover. The difference in how we approach this year stems from lessons learned and the continual improvement of processes and products that enable our customers to better achieve their construction goals.

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25 Entrepreneurs Share Their #1 Goal for 2020

Hearpreneur

Employee retention has really become a problem, and companies spend hundreds of thousands of dollars when it comes to turnover. The difference in how we approach this year stems from lessons learned and the continual improvement of processes and products that enable our customers to better achieve their construction goals.

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How to Conduct a SaaS Funnel Audit

ConversionXL

That’s the sound of potential customers leaking out of your sales funnel. Drip, drip… Another customer gone. If you want your SaaS to thrive, to constantly convert leads into happy customers, and have those customers stay with you – you need a sturdy funnel in place. Customer Lifetime Value (LTV or CLV).