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How to Turn First Time Customers Into Repeat Customers in 2021

Up and Running

Instead, start simply and leverage lead generation forms and collect contact information for your email communications. Relying on a full-fledged voice of the customer program might be a good idea as you go out collecting feedback. Start a loyalty program. Are loyalty programs worth it?

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Common B2B Challenges and How To Solve Them

ConversionXL

Our findings also suggested, marketing-qualified leads didn’t always convert to sales opportunities as expected. Companies experience a high churn rate because of bad product adoption. Even without launching new lead generation campaigns, we were able to activate “frozen deals” from their pipeline.

B2B 150
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Practical Advice For Growing Your Software Business w/ Lars Lofgren of KISSmetrics

ConversionXL

Calculate Your Churn. ” The easiest metric for subscription software products to check is churn rate. . “On SaaS, target churn rate should be around 2% monthly churn. The way KISSmetrics does this is by calculating the churn-rate for each level of subscription plan. image source.

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3 Creative Ways to Grow Your Email List

Duct Tape Marketing

That is why email list growth is the single most important aspect of any sustainable email marketing program. This churn rate, as it’s called, is comprised of subscribers who unsubscribe, mark your email as spam, change employers (and therefore email addresses), and so on. It’s imperative that list growth be ongoing.

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How to Create a Marketing Funnel by Responding to Customer Behavior

ConversionXL

Set up loyalty programs to reward customers. Loyalty programs are a way to get customers to buy again. At the bottom of your funnel, your marketing goal is to turn loyal customers into lead generators. Create a referral program that encourages recommendations. What pain points are customers facing?

Customer 140