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How to Navigate the New Era of Customer Expectations

Duct Tape Marketing

Conversely, if you cost your customers time, you will also pay the price financially. You had literally no idea what it would cost. One of the most important findings in this research that's in the book is that half of all customers will hire whomever contacts them first. And you didn't know when he was coming. Okay, fine.

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How To Create And Communicate Performance Standards In Your Startup

YoungUpstarts

However, companies face the challenge of providing performance standards so that their new hires understand what the management expects of them and support staff, such as trainers and managers, can provide the information new hires need to succeed. Qualitative standards – which relate to how well something has been done.”

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Minimum Wage Boost in Silicon Valley Ups the Cinderella Factor

Gregg Fraley, Author of Jack's Notebook

Or are we willing to to shut the door to those people on the margins hanging on by their fingernails — waiting tables, pouring espresso drinks and working at the country club — and hope those hired to come to the valley to work for established companies will re-create the magic? Sorry for the Hoosiers reference).

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HOW TO: Build an App for Your Small Business

mashable.com

And when — if ever — do you need to hire your own full- or part-time, in-house dev to work on your website and applications? If you’ve got tips for other business owners or want to share your experiences with hiring developers, please leave us a note in the comments section.

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Out of the Crisis #2: Mark Cuban on putting people first, the Dallas Mavericks, and what we'll want on the other side

Startup Lessons Learned

It's never selfish to hire. In the mid-90s, late '94, early '95 my buddy and I were trying to figure out the best way to listen to Indiana basketball and we had to have a speakerphone where we had one set up in Bloomington, Indiana, one in Dallas, Texas. The customer acquisition costs are going down. I said, "Hire people.

Dallas 68
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Guide to Finding a Technical Co-Founder | Vinicius Vacanti

viniciusvacanti.com

Hire a Programmer The Hope: You’ll use the programmer to build a prototype that will get you traction and experience. You know how to product manage and you’ve hired programmers before. I recommend you start by reading this post on how to hire a programmer. We tried this at Yipit and failed.

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Out of the Crisis #4: Carl Liebert, crisis veteran and radical optimist

Startup Lessons Learned

And you think about how hard it is to hire a normal employee in any business. You'll be able to use that on the other side with everybody you hire going forward. So, companies are afraid, they start cutting costs, they start squeezing their own vendors to save money. And how do we bring them back on with a person.