Steve Blank

SEPTEMBER 1, 2021

Do they have better sales, marketing, or product development groups? What the winners start with is the realization that in a world of continuous disruption, they have only a few years to develop new capabilities or be pushed over the brink. Is it that some CEOs are better than others? Are their people smarter?

Incubator 402

Incubator Lean Agile Business Model 402

Steve Blank

SEPTEMBER 3, 2009

This post describes how the traditional product development model distorts startup sales, marketing and business development. The meaning of alpha test , beta test, and first customer ship are pretty obvious to most engineers. Here’s what the product development diagram looks like from a sales perspective.

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Customer Development Developer Customer Silicon Valley 215

Steve Blank

SEPTEMBER 17, 2009

This post describes a solution – the Customer Development Model. In future posts I’ll describe how Eric Ries and the Lean Startup concept provide the equivalent model for product development activities inside the building and neatly integrates customer and agile development.

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Customer Development Developer Customer Silicon Valley 242

Steve Blank

NOVEMBER 2, 2009

For those of you who have been following the discussion, a Lean Startup is Eric Ries ’s description of the intersection of Customer Development , Agile Development and if available, open platforms and open source. The Customer Development process (and the Lean Startup) is one way to do that.

Lean 244

Lean Silicon Valley Startup RSS 244

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. They never understood Market Type. Why does Market Type matter?

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Steve Blank

FEBRUARY 18, 2010

So bowing to popular demand the 2009 blog posts are now available on Amazon on a portable device which provides instant and random access to any post and does not require power or an internet connection. After I retired, I began teaching Customer Development , a theory of how to reduce early stage risk in entrepreneurial ventures.

Silicon Valley 202

Silicon Valley Customer Development IP Developer 202

YoungUpstarts

OCTOBER 24, 2012

It’s hard to believe these are the methods and tools of a profession designed to attract and persuade us to become customers — especially when “we the buyers” increasingly ignore them. In circumstances like this, most firms call their legal departments and start issuing cease and desist demands. Pushy salespeople.

Marketing 234

Marketing Software Review Technical Review Social Network 234

Startup Lessons Learned

JULY 29, 2009

Like a financial debt, the technical debt incurs interest payments, which come in the form of the extra effort that we have to do in future development because of the quick and dirty design choice. Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage.

Technical Review 168

Technical Review Software Review San Francisco Lean 168

Startup Lessons Learned

SEPTEMBER 27, 2010

One of the sayings I hear from talented managers in product development is, “good enough never is.&# And, most importantly, it helps team members develop the courage to stand up for these values in stressful situations. This is precisely the dilemma that the doctrine of minimum viable product is designed to solve.

San Francisco 167

San Francisco Lean Continuous Deployment Software Review 167

Steve Blank

JULY 29, 2013

Its goal is to take the original idea and search for a repeatable and scalable business model - first by finding product/market fit, then by testing all the parts of the business model (pricing, channel, acquisition/activation, partners, costs, etc.). They deal with the daily crisis of product development and acquiring early customers.

Cofounder 335

Cofounder Advisory Board Customer Development Leadership 335

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. ———– Whether your venture is a new pizza parlor or the hottest new software product, beware: These nine flawed assumptions are toxic.

Balance Sheet 335

Balance Sheet Business Model Customer Development Metrics 335

Steve Blank

JULY 30, 2009

We talked about some simple design rules and I remember him thanking me for coming, saying we were the only chip company who cared enough to call on him (little did he know.) Long gone from Zilog I saw the picture of the original Macintosh design team. I thought nothing about the meeting until years later.

Silicon Valley 131

Silicon Valley RSS California Customer Development 131

Startup Lessons Learned

SEPTEMBER 22, 2008

For eBay, this is caused by the incredible network effects of their business (so-called demand-side increasing returns and supply-side increasing returns). For Neopets, its simply a side-effect of their game-like product design. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco 167

San Francisco CPA SEM CTO Hire 167

Startup Lessons Learned

AUGUST 3, 2009

Refreshing to finally see lean and agile thinking emerge in product/business-floors and not only in technology. Critical also, as the lean company/start-up can not be lean by just using lean principles in IT and not in Product Development/Management - a common misinterpretation of the Toyota Production System.

San Francisco 168

San Francisco Product Lean Continuous Deployment 168

Startup Lessons Learned

SEPTEMBER 30, 2008

If youre trying to design an architecture to maximize agility, how can that work if some people are working in TDD and others not? Platform selection and technical design - if your business strategy is to create a low-burn, highly iterative lean startup, youd better be using foundational tools that make that easy rather than hard.

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

K9 Ventures

AUGUST 13, 2010

In fact, at the time (1996-1997) we offered both a downloadable product, that our customers could install on their own servers, and a “hosted-offering”, which came to be known as “On-Demand”, then the “ASP” (Application Service Provider) model, and today we call it “SaaS” (Software as a Service).

Revenue 72

Revenue Developer Java Customer Development 72

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. By design not by exception. The question is – why? StageGate Process. Lessons Learned.

IRR 335

IRR Startup Business Model Agile 335

Startup Lessons Learned

NOVEMBER 6, 2008

They take things like unit testing, design documents and code reviews more seriously than any other company Ive even heard about. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development? Using AdWords to assess demand for your new online.

Agile 76

Agile San Francisco Software Review Continuous Deployment 76

Startup Lessons Learned

NOVEMBER 4, 2008

Customer development. Its not enough just to build a product with great features - you have to figure out if there is a market for it. For those interested in getting started with agile or customer development, I thought Id include a few links. What is customer development?

Lean 102

Lean San Francisco Agile Continuous Deployment 102

Steve Blank

AUGUST 27, 2009

This series of posts is a brief explanation of how we’ve evolved from Product Development to Customer Development to the Lean Startup. The Product Development Diagram Emerging early in the twentieth century, this product-centric model described a process that evolved in manufacturing industries.

Silicon Valley 260

Silicon Valley Product Startup Product Development 260

Startup Lessons Learned

DECEMBER 14, 2009

I think this concept is necessary in order to answer the truly vexing startup questions, like: “Should startups charge customers money from day one?&# Let’s begin with the four customer currencies. I had a lot of use for this concept back when I worked on game design and virtual worlds.

Customer 156

Customer San Francisco Viral Lean 156

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

Startup Lessons Learned

JANUARY 2, 2010

This is just like a startup to me, complete with distribution and product development challenges, ecosystem design and many, many customers. Ive been blown away by the level of demand you all have expressed in having a forum for the whole community to come together and share what were learning.

San Francisco 122

San Francisco Lean Continuous Deployment DC 122

Startup Lessons Learned

OCTOBER 26, 2009

They assume that each person on the team is genuinely interested in testing their work and ideas against the reality of what customers want. Anyone who has worked in a real-world product development team can tell you how utopian that sounds. Every time you listen to customers, you fear diluting your vision.

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Advisory Board Customer San Francisco Lean 151

Startup Lessons Learned

FEBRUARY 10, 2009

It’s important to note that system I’m about to explain evolved organically in response to new demands on the system and in response to post-mortems of failures. Nobody gets here overnight, but every step along the way has made us better developers. If a feature worked, wed keep it. If it didnt, wed trash it. But it worked.

Continuous Deployment 123

Continuous Deployment San Francisco Software Review Lean 123

Startup Lessons Learned

NOVEMBER 29, 2008

The technical interview is at the heart of these challenges when building a product development team, and so I thought it deserved an entire post on its own. Still, a startup product development team is a service organization. Were there to serve customers direclty, as well as all of the other functions of the company.

San Francisco 146

San Francisco Lean Agile Java 146

Startup Lessons Learned

NOVEMBER 17, 2008

Strategy - startups first encounter this when they have the beginnings of a product, and theyve achieved some amount of product/market fit. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? What is customer development? Take a look and let me know what you think.

San Francisco 88

San Francisco Lean Continuous Deployment DC 88

Steve Blank

MAY 7, 2009

My two cents is that a business plan is the single place to collect your thinking about about your: business model, distribution channel, demand creation plan, financial assumptions, and customer and product development plan. Theme: Digg 3 Column by WP Designer. Your investors may require something quite different.)

Business Plan 140

Business Plan Silicon Valley RSS Venture Capital 140

Startup Lessons Learned

OCTOBER 4, 2008

Thanks to Suns amazing PR blitz, there was tremendous demand for experts on Java, and I did my best to convince people that I was one of that mythical breed. my startup is Blank Label (www.blank-label.com), which is a provider of custom dress shirts that empowers consumers to become the designer of their own product.

San Francisco 155

San Francisco Technical Cofounder Fractional CTO CTO 155

Steve Blank

JUNE 8, 2009

In the last three posts, we drew the relationship of market risk and invention risk with vertical markets and pointed out verticals where customer development would be useful. In contrast to simply executing your business plan, the Customer Development process is built on low-cost and continuous learning and iterating.

Vertical 122

Vertical Silicon Valley RSS Marketing 122

Startup Lessons Learned

FEBRUARY 7, 2013

A few of the detailed case studies include: Tech legend Bill Gross building an MVP in 1999 to test demand for online car sales, which grew into CarsDirect.com. Struggling to explain the successes and failures of those companies, I discussed principles like continuous deployment, customer development, and a hyper-accelerated form of agile.

Lean 167

Lean Entrepreneur Agile San Francisco 167

Startup Lessons Learned

OCTOBER 5, 2009

In the past, we invested in brilliant architecture, code reuse, refactoring, modular design, etc. By contrast, most investments in traditional prevention are designed to anticipate and fix a specific problem. In the past, we invested in brilliant architecture, code reuse, refactoring, modular design, etc.

San Francisco 133

San Francisco Architecture Lean Continuous Deployment 133

Startup Lessons Learned

NOVEMBER 18, 2008

I believe its important that product teams be cross-functional, no matter what other job function the product champion does. ► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th.

San Francisco 60

San Francisco Continuous Deployment Lean DC 60

Startup Lessons Learned

SEPTEMBER 18, 2014

The course lasts five weeks, and the first session was a few days ago—but it was designed for viewing any time, and you can register for the class through this week. Leanne Pittsford and Sarah Milstein look at one of the most in-demand topics of last year’s Lean Startup Conference: applying Lean Startup principles in mission-driven orgs.

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Lean San Francisco Cofounder Hosting 165

Startup Lessons Learned

JUNE 8, 2009

Because of the extreme unknowns inherent in startup situations, we are all blind – to the realities of what customers what, market dynamics, and competitive threats. Periodic or on-demand reports are one possibility, but we can do much better. I had it all set up to a jury-rigged SurveyMonkey - PayPal minimum viable product.

San Francisco 84

San Francisco Lean Continuous Deployment DC 84

Startup Lessons Learned

JULY 2, 2009

Five Whys is designed to avoid these nebulous arguments. Labels: five whys root cause analysis , product development 15comments: Anonymoussaid. oh, and on the book front, you'll be able to get all of my essays so far in ebook, print-on-demand, and kindle editions - coming soon. Leave your thoughts in a comment.

San Francisco 164

San Francisco Lean Technical Review Software Review 164

Startup Lessons Learned

DECEMBER 7, 2008

As the company grows, hes the go-to person for almost everything technical, and so hes very much in demand. Even if, in a previous life, you were a world expert in some functional specialty, like in-depth market research or scalable systems design, the compressed timeline of a startup makes it irrelevant. But life is not easy, either.

Software Review 94

Software Review Technical Review Part-Time VPE San Francisco 94