Steve Blank

APRIL 2, 2009

Metrics – Mine is Bigger Than Yours The first thing SuperMac needed to do was to change how our potential color desktop publishing customers viewed our products versus our competitors’ products. As hokey as it is, when confronted with uncertainty or unknowns, human beings like to be reassured by comparative metrics.

Silicon Valley 125

Silicon Valley Technical Review RSS Software Review 125

Steve Blank

APRIL 9, 2009

Department Mission Statements – What am I Supposed to Do Today It wasn’t that we somehow had inherited dumb employees. And the results weren’t the traditional PR metrics of number of articles or inches of ink. We were constantly creating metrics to see the effects of different PR messages, channels and audiences on end-user purchases.

Silicon Valley 267

Silicon Valley Technical Review RSS PR 267

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. They measure their success on metrics that reflect success in execution, and they reward execution.

IRR 335

IRR Startup Business Model Agile 335

Steve Blank

NOVEMBER 30, 2009

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” Gathering feature requests from customers is not what marketing should be doing in a startup. And it’s certainly not Customer Development.

Customer Development 283

Customer Development Developer Customer Silicon Valley 283

Steve Blank

JUNE 23, 2016

As a consequence, corporations used metrics like return on net assets (RONA), return on capital deployed, and internal rate of return (IRR) to measure efficiency. These metrics make it difficult for a company that wants to invest in long-term innovation. Filed under: Corporate Innovation , Customer Development.

Architecture 227

Architecture IRR Balance Sheet Liquidity Event 227

Steve Blank

SEPTEMBER 14, 2009

In theory when you went public, everyone’s shares were now tradable on the stock exchange, but usually the underwriters required a six month “lockup” when company insiders (employees and investors) couldn’t sell. My own metric is that you need experience >= 1.5 Warning sign? Say 40 years = 20 years real direct experience.

Silicon Valley 230

Silicon Valley IPO Technical Review Venture Capital 230

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. This is a customer development problem. So What is Customer Development? The core idea behind customer development is that the assumptions you make about a target market are only guesses. Website Analysis.

Customer Development 60

Customer Development Conversion Developer Customer 60

Steve Blank

APRIL 30, 2009

And the final lesson was that we were keeping score on our packaging with the wrong metrics – it wasn’t about awards, it was about sales in the retail channel. Hopefully you and your co-founders are experts in one or two parts (agile development, SEO/SEM, etc.) After that you’ve become a battle-hardened realist.

Sales 120

Sales Silicon Valley RSS Las Vegas 120

Startup Lessons Learned

APRIL 14, 2009

Every board meeting, the metrics of success change. Their product development team is hard at work on a next-generation product platform, which is designed to offer a new suite of products – but this effort is months behind schedule. Time-to-complete-a-sale is not a bad metric for validated learning at this stage.

Customer 167

Customer San Francisco Lean Hockey Stick 167

Austin Startup

FEBRUARY 24, 2018

Much of the writing on startups focuses on two elements: finding product-market fit scaling the company once #1 is accomplished For product-market fit, we have a lot of source material to work with from the last decade: Steve Blank’s leadership on Customer Development , and Eric Ries’ on the Lean Startup ?—?along One example.

Warrant 48

Warrant Bootstrapping Framework Hiring 48

Steve Blank

NOVEMBER 21, 2016

The students “get out of the building” and test their hypotheses in front of potential beneficiaries using the Customer Development methodology, all while building and updating their Minimal Viable Products. At the same time, it’s a chance to expose some career State Department employees to Silicon Valley thinking.

Silicon Valley 120

Silicon Valley Washington United Kingdom Lean 120

Steve Blank

NOVEMBER 21, 2016

The students “get out of the building” and test their hypotheses in front of potential beneficiaries using the Customer Development methodology, all while building and updating their Minimal Viable Products. At the same time, it’s a chance to expose some career State Department employees to Silicon Valley thinking.

Silicon Valley 120

Silicon Valley Washington United Kingdom Lean 120

Startup Lessons Learned

MARCH 25, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Startup Lessons Learned - the Conference (April 23.

Agile 60

Agile Lean San Francisco Continuous Deployment 60

Steve Blank

OCTOBER 21, 2012

She suggested that how cofounders fight was a key metric in predicting the success of a founding team. You’re looking for an employee, not a partner. Filed under: Customer Development , Family/Career/Culture. She suggested that I was missing one of the key attributes of what makes successful startup teams powerful.

Cofounder 331

Cofounder IPO Early Stage Green 331

Startup Lessons Learned

JULY 28, 2010

With 21 employees today, kaChing is devoted to recruiting professional managers and finding product/market fit , first for money managers, then for consumers. With 21 employees today, kaChing is devoted to recruiting professional managers and finding product/market fit , first for money managers, then for consumers.

San Francisco 158

San Francisco Lean Continuous Deployment SEC 158

Startup Lessons Learned

MARCH 17, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Startup Lessons Learned - the Conference (April 23.

Lean 76

Lean San Francisco Web Continuous Deployment 76

Startup Lessons Learned

OCTOBER 4, 2008

That institution will touch many people in its life: customers, investors, employees, and everyone they touch as well. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R.

San Francisco 155

San Francisco Technical Cofounder Fractional CTO CTO 155

Startup Lessons Learned

SEPTEMBER 30, 2008

When Ive asked mentors of mine who have worked in big companies about the role of the CTO, they usually talk about the importance of being the external face of the companys technology platform; an evangelist to developers, customers, and employees. No departments The Five Whys for Startups (for Harvard Business R.

CTO 168

CTO Fractional CTO CTO Hire Technical Review 168

Startup Lessons Learned

SEPTEMBER 10, 2008

I would add, though, a further question: Do new employees write code on their first day? So if an employee pushed code that broke the site, wed ask: why didnt our cluster immune system catch that? The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Completely necessary.

Software Review 144

Software Review Technical Review San Francisco Continuous Deployment 144

David Teten

SEPTEMBER 23, 2017

An investor had few hard metrics other than the actual financials, and little technology to make the process scaleable. Over the past few decades, better metrics became available, and investors could take a more analytical, data-driven approach. ” Historically, investing was a manual, artisan process.

Private Equity 60

Private Equity Venture Capital Equity Technical Review 60

Startup Lessons Learned

OCTOBER 28, 2008

We pitch to potential partners, vendors, publishers, conferences, employees, and even lawyers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Usually we think of pitches in the context of raising money, but that is only one of many pitch situations.

San Francisco 128

San Francisco Lean Continuous Deployment DC 128

Startup Lessons Learned

JULY 3, 2009

The same has been true of an unfortunate number of startups, they manage to generate a lot of hype, raise a lot of money, and sometimes make some of their investors, employees, or founders rich. bigs : @ericries says Stealth dev is a (undesirable, failure-presaging) customer-free zone. Use some customer development to find out.

Lean 60

Lean San Francisco Continuous Deployment Cofounder 60

Startup Lessons Learned

OCTOBER 26, 2009

Every two months, the company would have a big end-of-milestone meeting, with our Board of Directors, Business Advisory Board, and all employees present. And at each meeting, we’d also include an unedited, uncensored report direct from the Customer Advisory Board. No departments The Five Whys for Startups (for Harvard Business R.

Advisory Board 151

Advisory Board Customer San Francisco Lean 151

Steve Blank

APRIL 22, 2009

Corner Cases and Consensus are For Large Companies Carefully considering each and every possible outcome before you proceed with a decision is something large companies with large revenues, shareholders and employees need to do. Customer Development.) They are about forward motion, momentum and feedback loops (i.e.

Silicon Valley 191

Silicon Valley RSS California Customer Development 191

Startup Lessons Learned

MARCH 24, 2009

Lessons Learned by Eric Ries Tuesday, March 24, 2009 The metrics and levers of engagement, presentation on Engagement Loops for Facebook Developer Garage SF Ill be presenting a talk at the Facebook Developer Garage SF Wednesday evening. What good are these metrics if they dont help guide product or business decisions?

Metrics 88

Metrics San Francisco Lean Viral 88

Startup Lessons Learned

JUNE 17, 2010

Not to be outdone, the technologists on the team had also brought their big guns, and the meeting was packed with employees of every level – from VP’s all the way down to me. The Entrepreneur’s Guide to Customer Development ▼ June (3) What is a startup? Startup Lessons Learned - the Conference (April 23.

Technical Review 164

Technical Review San Francisco Lean Software Review 164

Startup Lessons Learned

MARCH 3, 2009

Lessons Learned by Eric Ries Tuesday, March 3, 2009 Employees should be masters of their own time Every startup should have a culture of learning. The rule is simple: every employee is 100% responsible for how they spend their time. The suggestion is that you implement one single company-wide rule. I asked why.

Employee 146

Employee San Francisco Lean Software Review 146

Startup Lessons Learned

APRIL 26, 2009

Its an amazing thing when you can hire an employee who knows more about your code base than you do, and this turned out to be a big source of advantage. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Product development leverage Validated learning about customers Built to learn Web 2.0

Product Development 88

Product Development Developer San Francisco Product 88

Startup Lessons Learned

OCTOBER 20, 2008

A new employee is more likely to make a mistake than an experienced one, but everyone makes mistakes. Of course, we wouldnt have a new employee write a huge new feature on their first day - usually wed start with a simple cosmetic change or bug fix. a robust set of defense mechanisms against a bad change making it to production.

Software Review 164

Software Review Engineer Management Technical Review 164

Startup Lessons Learned

MARCH 4, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Startup Lessons Learned - the Conference (April 23.

San Francisco 68

San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

NOVEMBER 26, 2012

And Red Room founder/CEO Ivory Madison on popular metrics that everyone should stop using. And Sincerely’s Matt Brezina on the secrets of developing mobile apps quickly. Others are new voices in putting Lean Startup techniques to use and have great case studies to share. And Tendai Charisika on creative ways to get out of the building.

Lean 159

Lean San Francisco Houston Engineer 159

Startup Lessons Learned

OCTOBER 30, 2008

Over-communicate with employees, investors, customers. Ive also used the voluntary salary reduction tool - its particularly useful as a way to get passionate employees who dont have a lot of personal expenses to buy into the mission of the company at a deep level. Pay attention to where your cash is. Dont sugar coat.

Lean 121

Lean San Francisco Continuous Deployment DC 121

Startup Lessons Learned

MARCH 23, 2009

The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Startup Visa update ► February (5) Kiwi lean startup + Australia next Why diversity matters (the meritocracy business) Beware of Vanity Metrics (for Harvard Business Rev. Startup Lessons Learned - the Conference (April 23.

San Francisco 167

San Francisco Lean Continuous Deployment Audio 167

Startup Lessons Learned

OCTOBER 16, 2013

But we couldn''t have identified this without having clear metrics (that high bug count) to assess our development process. On Customer Development in a growing company, Wyatt offered the following advice: Wyatt: We''ve employed a number of systems in the organization that keep all of us close to the customer.

Lean 167

Lean Startup Software Engineering Agile 167

Startup Lessons Learned

FEBRUARY 7, 2010

Whether youre a US citizen or an immigrant, entrepreneur or investor, founder or employee, theres something you can do. Whether youre a US citizen or an immigrant, entrepreneur or investor, founder or employee, theres something you can do. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

San Francisco 118

San Francisco DC Startup Lean 118

Up and Running

MAY 23, 2016

The great thing about raising money after they’d already started was that they’d had time to validate their idea and start building a team of good employees. Noah Parsons says, “Start collecting contact information for interested, prospective customers. Step 8: Track your metrics. The benefits of tracking key metrics.

Software Review 74

Software Review Software Delaware Forecast 74

Startup Lessons Learned

OCTOBER 19, 2009

It isnt until a customer actually clicks or calls to place an order that TPGTEXs developers will build the software. "We We do not develop a product until we get a paying customer," says Orit Pennington , who co-founded the six-employee company with her husband in 2002.

San Francisco 137

San Francisco Product Lean Continuous Deployment 137