YoungUpstarts

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[Review] The Lean Startup

YoungUpstarts

Enter “ The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses “, a New York Times bestseller by founder of IMVU (creator of 3D avatars) Eric Ries. Not doing so would end up in wasteful innovations and features that customers do not want.

Lean 193
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Amsterdam’s Rockstart Accelerator Sees Good First Year, Announces 2nd Edition

YoungUpstarts

Amsterdam-based startup accelerator Rockstart last year launched a program to find and support ten teams of startup founders in Europe. It recently announced the results of its incubator program – and the results look promising.

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7 Customer Service Trends To Watch And Leverage In 2012

YoungUpstarts

by Richard Shapiro, founder and president of The Center For Client Retention ( www.tcfcr.com ). Providing exceptional customer service has long been seen as a competitive advantage. All of these changes actually underscore the importance of getting back to the basics of treating customers as individuals with unique needs.

Customer 154
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Clients First: Move You Beyond The Cliché And Change Your Business Forever

YoungUpstarts

Joseph Callaway and JoAnn Callaway are coauthors of “ Clients First: The Two Word Miracle ” and founders of the real estate company Those Callaways. Most of all, your clients will love you for it — and you will love them!

Customer 140
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Say What? Five Quick Scripts For Responding To Customer Complaints

YoungUpstarts

He is the founder of UP! Your Service, a global service education and management consultancy firm with offices in the United States and Singapore.

Customer 162
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Five Ways To Find, Nurture, And Reward Your Superusers (And Make More Of Them) 

YoungUpstarts

You might just unlock some substantial hidden value, resulting in more customers, better insights, and greater loyalty. She is the founder of Peninsula Strategies LLC , a consulting firm based in Menlo Park, CA, that helps companies excel in the Membership Economy.

Community 124
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Would George And “Honest Abe” Make It In Today’s Business World?

YoungUpstarts

Joseph Callaway and JoAnn Callaway are coauthors of “ Clients First: The Two Word Miracle ” and founders of the real estate company Those Callaways. But remember, everything has an impact — and the price of not trusting the truth is always more expensive than the alternative.