Remove Customer Development Remove Product Development Remove Sales Remove Technical Review
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Customer Development in Japan: a History Lesson

Steve Blank

I asked Tsutsumi-san to write a guest post for my blog to describe his experience with Customer Development in Japan. After helping build the first Ethernet switch startup, I was attracted by Asynchronous Transfer Mode 25Mbit/sec technology, (ATM25) which was 2.5x But customers didn’t agree. ————-.

Japan 302
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The Customer Development Manifesto: The Startup Death Spiral (part.

Steve Blank

Finally, I’ll write about how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Three to six months after first customer ship, if Sales starts missing its numbers, the board gets concerned.

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It’s Not a Conversion Problem, It’s a Customer Development Problem

ConversionXL

This is a customer development problem. By the end of this article, you should have a better understanding of how to develop new products or tweak your existing offerings by working with existing or prospective customers to incorporate their feedback to create viable solutions to their problems, and clearly communicate their value.

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Embrace technical debt

Startup Lessons Learned

Lessons Learned by Eric Ries Wednesday, July 29, 2009 Embrace technical debt Financial debt plays an important and positive role in our economy under normal conditions. Technical debt works the same way, and has the same perils. I won’t pretend that there aren’t teams that take on technical debt for bad reasons.

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[Review] The Lean Startup

YoungUpstarts

Creators of new products in environments of extreme uncertainty, startups face enormous risks. Insufficient capital, over investment, and low sales are just some of the reasons leading to this sobering statistic. Not doing so would end up in wasteful innovations and features that customers do not want.

Lean 193
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5 Tips to Becoming a More Customer Centric Organization

Both Sides of the Table

Our sales guys were on the front line and heard what they needed to win deals. They communicated this to product management who looked at all of the internal requirements we had generated (e.g. some came from our customer service, some were to improve performance / scalability from tech ops, some were bug fixes, etc.)

Customer 280
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Are You Putting Your Rock Star Customers To Work?

YoungUpstarts

Talented product developers. Customer content and engagement built rapid growth in the success of Intel ’s social media and Web-based marketing efforts, increasing “customer contacts” by a factor of tenfold and overall page views by 100x. This has resulted in dramatic increases in sales. Highly trained salespeople.

Customer 154