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Times Square Strategy Session – Web Startups and Customer Development

Steve Blank

I was in New York last week with my class at Columbia University and several events made me realize that the Customer Development model needs to better describe its fit with web-based businesses. In it, I got asked a question I often hear: “What if we have a web-based business that doesn’t have revenue or paying customers?

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How To Be More Persuasive On Your Website

YoungUpstarts

Their attempts have mainly been aimed at promoting existing websites, though. Making social persuasion a part of the very way a website is designed is a more recent idea. Place customer testimonials wisely. Using customer testimonials has long been an effective persuasion method that businesses have employed.

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Ardent War Story 5: The Best Marketers Are Engineers

Steve Blank

While the last post was titled “ You Know You’re Getting Close to Your Customers When They Offer You a Job “, this post should probably be titled, “You Know You’re Getting Close to Your Customers When You Offer Them a Job.&# Context here.)

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The Best Small Business Tools of 2013

Up and Running

” -Mike Wheeler, Lead Web Developer. ” -Evan Coonrod, LivePlan Developer. It’s the CRM (Customer Relationship Management) tool we use on our biz dev/sales team and it helps us be more efficient with tracking prospects and partners. ” -Caroline Cummings, VP of Sales and Business Development. .”

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Seven Compelling Reasons Why You Should Redesign Your Website

crowdSPRING Blog

We’ve gathered together seven key reasons why you should consider redesigning your website. Your website is designed for you, not your customers. Redesigning just a section of your site, or reevaluating how your customers get from point A to point B (also known as a “user flow”) might be all you need.

Mobile 48
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Need a Technical Co-founder? Hire a Product Design Lead First

This is going to be BIG.

He thinks about how he can offer solutions, not create more problems like RSS readers did. Good design is winning all over the web--at sites like Mint, Twitter,and Quora. Remember the joke on Office Space where you can’t have the engineers talking to the customers? This is where product and design leads come into play.

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How to Start a Small Web Design Firm

Up and Running

When you’re creating your business plan, take the time to think about how you’d like potential customers to perceive you and how this fits in with your view as a freelancer and your future goals. It’s all about interacting with other web designers, connecting with potential clients, and gaining referrals. Keep your ear to the ground.

Web 86