Metrics to Monitor in Customer Journey Analysis
The Startup Magazine
OCTOBER 29, 2023
In the modern business landscape, understanding the customer’s journey through various touchpoints of your business is crucial for enhancing their experience and, consequently, your success. Metrics play a significant role in customer journey analysis, providing quantifiable data that can be analyzed to glean valuable insights. They serve as the compass that guides you through the intricacies of customer journey monitoring , ensuring your strategies align with customer behavior and prefere
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