Startup Lessons Learned

SEPTEMBER 14, 2008

Most of the people building our product werent themselves target customers. So there was simply no substitute for seeing actual customers with the product, live. Today, when I talk to startup founders, the most common answer I get to the question "do you talk to your customers?"

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Startup Lessons Learned

OCTOBER 26, 2009

In previous posts, I’ve mentioned quite a few of these, including these most important ones: having engineers post on the forums in their own name when they make a change routinely split-testing new changes routinely conducting in-person usability tests and interviews Net Promoter Score Each of these techniques is fundamentally bottoms-up.

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Advisory Board Customer San Francisco Lean 151

Startup Lessons Learned

NOVEMBER 4, 2008

Eric, Any thoughts on how forum feedback fits into customer development and agile product development? Youve probably addressed this in the past, but I continue to be blown away by how fast Blizzard reacts to noise in their forums and rapidly makes fixes to the product. =) November 4, 2008 10:58 PM IMVU said.

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Startup Lessons Learned

NOVEMBER 6, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Lo, my 1032 subscribers, who are you?

Agile 76

Agile San Francisco Software Review Continuous Deployment 76

Startup Lessons Learned

OCTOBER 23, 2013

It provides a basic introduction to analytics as they apply to Lean Startup, including sections on what metrics to use and how to interpret them. For instance, Ben lists out the worst of the “vanity metrics,” a term that describes appealing but meaningless or misleading numbers. We often tell founders that a business plan is nonsense.

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Startup Lessons Learned

AUGUST 8, 2009

The economics of these process trade-offs are discussed in the Principles of Product Development Flow.) Heres an excerpt: In a previous article, we called Toyota’s product development system the “second Toyota paradox.&# Labels: product development 5comments: new york web development company said.

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Software Review Design Software San Francisco 87

The Equity Kicker

JANUARY 10, 2020

Sometimes you get great founders with an average idea; but because they’re so good, they make it work to a degree. So having both a great founder and a great idea at the outset is super important. And what are the metrics for customer love? It offers a richer service for founders and gives them a better chance of success.

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Startup Lessons Learned

NOVEMBER 18, 2008

I believe its important that product teams be cross-functional, no matter what other job function the product champion does. ► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th.

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San Francisco Continuous Deployment Lean DC 60

Startup Professionals Musings

MARCH 15, 2010

In a startup, that needs to be the founder or CEO, and that person has to be regularly and personally involved. New product development process. Product life cycles keep getting shorter and shorter, which mandates accelerated innovation cycles. Net result and reward. This is an imperative. No risk, no innovation.

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Intellectual Property IP Valuation .Net 122

ConversionXL

MAY 27, 2022

Stage 1: Target the right metrics for an effective long game. In today’s market ( 8,000 martech products alone ), it’s easier to attract the right customer with material they value than it is to chase down and convert a prospect who isn’t ready to buy. Metrics for your demand generation funnel. Demand generation is no exception.

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Demand B2B Distribution Channel 124

Startup Lessons Learned

JANUARY 18, 2010

Ash Maurya is the founder of WiredReach , a bootstrapped startup that he has been running for seven years. Recently, he was bitten by the lean startup bug and has started writing about his experiences attempting to apply lean startup and customer development principles. This case presents a further complication: desktop software.

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Continuous Deployment San Francisco Lean Wiki 151

Startup Lessons Learned

MARCH 4, 2009

Thanks to those of you who were willing to fill out the survey, I learned my net promoter score (about 25) as well as some clear other segmentation insights: about 80% of you are founders of or work at a startup, you read many of the same other blogs, and many of you would like to engage with Lessons Learned in formats and venues beyond this blog.

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San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

NOVEMBER 5, 2008

You also need to know what each one cares about, which metrics they look at (or studiously ignore). ► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. Lo, my 1032 subscribers, who are you?

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Advertising San Francisco Media Continuous Deployment 60

maplebutter.com

JANUARY 8, 2013

Written By Dan Martell on February 2nd, 2012 | Category: Hiring LeanStartup Marketing Metrics Startup Life | 6 Comments. Building Product 2. Building Metrics / Usage Reports / KPI 3. Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Startup Lessons Learned

NOVEMBER 22, 2008

Lessons Learned by Eric Ries Saturday, November 22, 2008 Net Promoter Score: an operational tool to measure customer satisfaction Ive mentioned Net Promoter Score (NPS) in a few previous posts, but havent had a chance to describe it in detail yet. Net Promoter Score NPS is a methodology that comes out of the service industry.

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.Net Operations San Francisco Lean 158

Startup Lessons Learned

MARCH 27, 2009

The full formula works like this: runway = cash on hand / burn rate # iterations = runway / speed of each iteration Very few successful companies ended up in the same exact business that the founders thought theyd be in (see Founders at Work for dozens of examples). The hardest costs to cut are those that are embodied in sacred cows.

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San Francisco Lean Continuous Deployment DC 117

Startup Lessons Learned

JULY 2, 2009

The net effect of all this was to make new engineers incredibly productive right away – in most cases, we’d have them deliver code to production on their very first day. Labels: five whys root cause analysis , product development 15comments: Anonymoussaid. Leave your thoughts in a comment.

San Francisco 164

San Francisco Lean Technical Review Software Review 164

Startup Lessons Learned

NOVEMBER 29, 2008

The technical interview is at the heart of these challenges when building a product development team, and so I thought it deserved an entire post on its own. Still, a startup product development team is a service organization. Labels: hiring , product development 5comments: TedHoward said.

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Startup Lessons Learned

JULY 9, 2009

In fact, I remember sending him and his obscure-to-me co-founder (aka Reid Hoffman ) a bug report early-on, instead of taking them up on their offer of an in-person meeting. I managed to be envious of dozens of other companies, founders, and colleagues who seemed to be having tremendous success but later turned out to be a mirage.

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San Francisco Lean Continuous Deployment DC 94

Startup Lessons Learned

NOVEMBER 19, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Lo, my 1032 subscribers, who are you?

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San Francisco Lean Continuous Deployment DC 60

Startup Lessons Learned

NOVEMBER 11, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Lo, my 1032 subscribers, who are you?

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Startup Lessons Learned

SEPTEMBER 29, 2008

Turns out, what customers really meant was "let me use IMVU with somebody I dont know" so they could get a feel for the social features of the product without incurring the social risk of recommending it to their friend. Luckily, the metrics helped us figure out the difference. Lets run a thought experiment.

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San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

SEPTEMBER 13, 2008

We ran ad campaigns against every single product we could think of in an adjacent market space to ours. Since we were only paying per click, it didnt cost us anything to cast a wide net. We would pretty much bid on any phrase that was "[name of competitive product] chat" and variations like that.

SEM 164

SEM San Francisco Lean Continuous Deployment 164

Startup Lessons Learned

NOVEMBER 13, 2008

Because five whys kept turning up a few key metrics that were hard to set static thresholds for, we even had a dynamic prediction algorithm that would make forecasts based on past data, and fire alerts if the metric ever went out of its normal bounds. You can even read a cool paper one of our engineers wrote on this approach).

Software Review 167

Software Review Technical Review San Francisco Continuous Deployment 167

Startup Lessons Learned

NOVEMBER 17, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Lo, my 1032 subscribers, who are you?

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San Francisco Lean Continuous Deployment DC 79

Startup Lessons Learned

DECEMBER 16, 2008

Many viral products have flamed out over the years, able to capture large numbers of users, but proving transient in their value because they failed to engage customers for the long-term. Our goal is to understand the metrics, mechanics, and levers of engagement. Some of those affected customers decide to return to your product.

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Viral San Francisco Lean Continuous Deployment 140

Startup Lessons Learned

MARCH 22, 2010

In the past two decades, they have accounted for nearly all the net job growth in our country. For example, over 25% of the technology companies founded between 1995-2005 had a key immigrant founder. In the past two decades, they have accounted for nearly all the net job growth in our country.

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Startup Lessons Learned

JANUARY 12, 2009

NET CREATIVE MIND TEAM [link] February 17, 2009 2:32 AM Anonymoussaid. ► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. February 4, 2009 10:40 AM James said. Thanks Again.

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PHP Software Review Ruby San Francisco 166

Startup Lessons Learned

NOVEMBER 5, 2008

► August (2) SXSW Case Study: SlideShare goes freemium ► July (4) Case Study: kaChing, Anatomy of a Pivot Some IPO speculation Founder personalities and the “first-class man&# th. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? Lo, my 1032 subscribers, who are you?

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Campaign San Francisco Lean Agile 84