Remove 2005 Remove Customer Remove Metrics Remove Retention
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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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How to Build a User Research Culture

ConversionXL

But it’s also essential— 89 percent of customers stop doing business with a company after a bad experience. The key is to connect user research to an improved user experience and, in turn, an increase in customer retention, leads, or any other metric for which C-suite members are accountable. So what should you do?

Design 111
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How to Raise Money – It’s a Journey Not An Event

Steve Blank

You (think) you have product-market fit with real customers and real revenue and need money to grow and expand. What most founders don’t realize is: Every stage of a startup requires a different set of metrics and milestones and founder skills. What was a Series A round in 2005 is now a pre-seed or seed round. Business Model.

Cofounder 429
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GA4 Is Here: Here’s What You Need to Know

ConversionXL

Since the launch of the original launch of Google Analytics in 2005, Google has rolled out 4 iterations of the most widely used analytics platforms on the web. GA1 : Urchin, 2005. GA4 offers a host of new features for marketers, including many that were previously available only to GA360 customers. GA2 : Classic, 2008.

Analytics 117