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How To Develop Your Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 112
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The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 115
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article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.

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The Future of Ad Tracking: Navigating the Google Analytics Landscape

Duct Tape Marketing

We also learned how privacy concerns and changing data retention practices have driven the need for this transition. There was a lot of things that you were able to change around in the system and make it really customized to your business. And now that is kind of by design already, much of that is already built in.

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Ted Rheingold Founded Dogster in 2004: Five Questions About Building a Startup, Selling a Startup and Whether SF Is Still a Good Place

Hunter Walker

Ted Rheingold: In 2003 I owned and ran a web service business called OneMatchFire , and made a number of image sharing products for customers (or as side projects). Though I should point out was still doing client work for OneMatchFire until mid-2005 until the business could pay full salaries. How did the site come about?

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Are Summer Fridays Working For Your Business?

YoungUpstarts

No matter what policy a business puts in place, if the thought of customers or clients finding an office empty could be perceived as disrespecting the needs of clients, consider having a receptionist stay and answer the phones, or have a rotation of select staffers remain in the office. For example, if you let employees leave at 1 p.m.

Retention 191