YoungUpstarts
APRIL 19, 2017
Among many other strategies employed by e-retailers, improving the customer experience seems to carry a significant weight in increasing revenues. One way of doing this is dividing your clients to groups and assigning personas based on their search preferences and personality from previous experiences with the customer support team.
Occam's Razor
APRIL 8, 2013
This thought was in my mind as I was reading Lean Analytics a new book by my friend Alistair Croll and his collaborator Benjamin Yoskovitz. In this post, we’ll look at each of the four steps in the Lean Analytics Cycle in more detail. That’s because they require you to have a deep understanding of your customers. But they are.
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Startup Lessons Learned
APRIL 11, 2011
To give a little context, I asked two of the other judges - Brant Cooper and Patrick Vlaskovits (co-authors of the excellent Entrepreneur's Guide to Customer Development ) - to add a bit of commentary. Great use of airbnb for their source of customer development won them 'Best #CustDev Award." Take a look.
Steve Blank
JUNE 11, 2012
We’ve taught two cohorts: 21 teams ending in December 2011 , and 24 teams ending in May 2012. Few of the Principal Investigators or Entrepreneurial Leads had startup experience, and few of the mentors were familiar with Business Model design or Customer Development. Teaching Objectives. But I think we’ve made a start.
David Teten
APRIL 8, 2013
In response, Stefano Bernardi, (Customer Development at Betable and a former VC/500 Startups alum) wrote a thoughtful blog post on the future of Venture Capital. Some $246b of private equity was invested globally in 2011, vs. VC at around $20b a year. What are some other ways that VCs can help their startups?
Aymeric Gaurat-Apelli
JULY 1, 2010
Analytics You need to understand your customers/users better. I am slowly going away from Google Analytics in favour of Clicky (although this is an affiliate link, I genuinely recommend this tool). Flickr Search Copyright © 2011. What are they looking for in your website? which sources send better traffic?
rob.by
MARCH 8, 2012
It seems like it’s somewhat of a surprise to nontechnical people that development skills are VERY high in demand. An analytical mindset that might be somewhat jaded from past ventures is going to take a hard look at your idea, and their reaction is likely to be sobering. I’ve had many conversations with entrepreneurs.
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