Remove 2011 Remove Customer Remove Software Remove Web Development
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Do You Have What It Takes to Provide Stand-out Customer Service?

Up and Running

Almost all businesses have a customer-facing aspect to them. Software companies have project managers, sales people, and sometimes whole customer service departments. What do customers want? Your customers need you to listen to their problems. My happiest customers were those who could speak with me directly.

Customer 113
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New Meetup on Building Tech Tools for Private Equity+VC Investors

David Teten

My colleague Sebastian Soler, software engineer at ff Venture Capital, is leading the launch of a new Meetup with me. Prior to joining ffVC, I co-founded an early stage fashion messaging startup, and joined a TechStars NYC 2011 company as first engineering employee. I also teach Front-End Web Development at General Assembly.

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Twitter Link Roundup #115 – Small Business, Social Media, Design, Copywriting, Marketing And More

crowdSPRING Blog

The image above is taken in Takotna, Alaska during the Iditarod Trail Sled Dog Race on March 9, 2011. More phenomenal photos from 2011 are in the Other section below. Good suggestions on handling customer service questions and issues – [link]. Mark Cuban on Why You Should Never Listen to Your Customers – [link].

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3 Things to Consider When Staffing a Software Development Project

mashable.com

Brett Miller is the president of Custom Software by Preston (CSP). For more than 10 years CSP has impressed clients with highly effective software solutions and teams of multi-talented software engineers. I'd approached Advanced Millennium Technologies, to develop our ERP software, last September.

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Free Startup Docs: How Much Equity Should Advisors Get?

techcrunch.com

Thursday, September 22nd, 2011. For example: If an advisor meets with the founding team monthly, is involved in recruiting talent for the business, and takes a few customer calls, then that advisor would be entitled to 1 percent of the company in the form of restricted stock or options, vesting over a two-year time frame. 2011 Holiday.

Equity 94
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Small Business and Startups: End-of-Year Mishegoss, 2013!

crowdSPRING Blog

So while you keep an eye on your team, your customers, your marketing, your online activities, and your bottom line it is now also time to get ready for tax time, perform the year-end reviews, consider raises and bonuses, clean up the office, schedule holiday vacations, and plan the company party! Clean house. Set your goals for the New Year.

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Twitter Link Roundup #69 – Small Business, Social Media, Design, Copywriting, Marketing And More

crowdSPRING Blog

A Tale of Two Thank You’s from a Customer Experience Perspective – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. 8 useful sites for web developers – [link]. The State of the Crowdsourcing Union, 2011 – [link].