Remove Acquisition Remove Churn Rate Remove Lean Remove Startup
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When Customers Make You Smarter

Steve Blank

. —— We’re into week 9 of teaching a Lean LaunchPad class for Life Sciences and Health Care (therapeutics, diagnostics, devices and digital health) at UCSF teaching with a team of veteran venture capitalists. Among the 28 startups in the Digital Health cohort is Tidepool. The class has talked to ~2,200 customers to date.

Customer 323
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Startup Stories: Looking back on the acquisition of our first 1,000 customers

The Next Web

The best timing is when you are adding 1-3 customers each day and you will see the improvement in the churn rate. Yeah, I’m a big believer at being lean and to always practice continuous deployment. So we brought a support person into the family and literally she did wonders. In retrospect, I even think we brought her too late.

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Turing Distinguished Leader Series: With Partner David Zhang, TVC

ReadWriteStart

I founded a startup years ago, and that’s how I started getting a taste of it. The startup didn’t work out, but I found ways to be around it, whether it was on the sales side in Goldman for a few years. How does that translate into advice that you give to your startups? I like the get fit and lean in.

Partner 132
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Lean Analytics

Startup Lessons Learned

Lean Analytics is the latest addition to the Lean Series. Here's what they have to say about churn rates in SaaS businesses: The best SaaS sites or applications usually have churn ranging from 1.5% to 3% a month. For other sites, it’ll vary depending on how you define “disengaged.”

Analytics 167
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How to Craft (Or Pivot) Your Agency Value Proposition

ConversionXL

My service startup quickly grew and became a platform to identify new problems we could solve for clients. These days, many agencies start as a lean operation. Inversely, if you’re using the agency model to fund another startup or product, you should probably keep things lean. Another three came on board 45 days later.

PR 120
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How to Write a Business Plan for a Subscription Box Service

Up and Running

But if you’re writing a plan as an internal guide for strategic growth, you should consider a lighter version— a Lean Plan. A Lean Plan can also serve as an initial plan that helps you think through all the aspects of starting your business. Startup costs. CAC (customer acquisition cost). Your problem and solution.

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VCs eating our own dog food: Using technology and analytics to make better investments

David Teten

See Bessemer Venture Partners’ A comprehensive guide to security for startups. Data companies focused on early-stage startups include Aingel , fundsUP , Preseries , PredictLeads , and Sploda. For more on gathering data and using it to assess companies, see How to Assess Startups Using Machine Learning. 2) Market .