YoungUpstarts
JANUARY 10, 2020
Failure to focus on customer retention, for example, is a surefire way to brush aside the frustrations of existing customers. An efficient way to facilitate this type of two-way communication is to organize customer sessions or quarterly CAB (customer advisory boards) that consist of a representative sample of an existing customer base.
Women Entrepreneurs Can
AUGUST 11, 2019
While many businesses tend to focus on bringing new customers to their business, it’s not uncommon for customer retention to receive far less attention – but established customers have a critical role to play in the success of your business. Invite Loyal Customers to Join an Advisory Board. Retaining established customers.
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Startup Professionals Musings
JUNE 10, 2020
I believe that every business, whether public or private, needs to engage an advisory board or outside directors for a regular review. Based on my own experience and feedback from other executives, accountability is not only the key to business success, but it is the key to employee happiness, engagement, and retention as well.
Hearpreneur
SEPTEMBER 23, 2022
Make an advisory board, and this is a chance to get some important mentors on board. But don't forget to also look at customer retention, return on investment, and referrals. Figure out who you want to meet and why, and then make plans to meet them. Thanks to Robert Zeglinski, BreakingMuscle ! #9-
Startup Lessons Learned
JUNE 22, 2009
Each cycle was punctuated by a meeting of our Business Advisory Board (BAB). Our challenge is in the customer retention, and we're in the process of doing segment pivot to validate our hypothesis that the other market segment has longer retention. Heres what it looked like. June 23, 2009 9:55 AM LKsaid.
usersknow.blogspot.com
APRIL 30, 2010
You need to have some sort of plan for testing to see how it’s affecting key metrics , whether those are revenue, retention, registration, user happiness, or some other number you care about. It’s not enough to just launch a feature and see if your revenue increases. Can I Change this Feature Based on the Feedback I Get?
steveblank.com
JULY 8, 2011
Research, Web prototyping, Testing and Building Tools Lists of Tools from Others HBS Startup Tribe Tools List – from Tom Eisenmann at HBS PBworks startup tools List Startup Foundry tools list Small Business tools list Groups Lean Startup Circle – Google Group for startup advice Startup Weekend – Launch a Startup in 54 hours The Lean (..)
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