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The Customer Development Manifesto: Reasons for the Revolution.

Steve Blank

Investor Focus on a Broken Model Ask VC’s why they use the Product Development model to manage a startup and you get answers like, “It’s the way my firm has always done it. Or, “Look at our returns, its always worked for us.” Why change something that has worked so well over the last three decades?” I added some comments there [.]

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10 Must Have Tools to Monitor, Analyze and Respond to Brand Mention

Duct Tape Marketing

All of this leads us to one conclusion: keeping customers happy is a major part of success and profitability, and part of doing that is making sure you catch problems early. username] : All of the above (basically, any mention of the username when the user is tagged in a tweet). Cyfe: Monitor & Archive Brand Mentions on Twitter.

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Strategy Roundtable: 5 Cloud Computing Opportunities for Entrepreneurs

ReadWriteStart

Cloud-based legal records management, digitization, archival, retrieval. pointed me to the vast masses of paper archives sitting at law firms, waiting to be digitized, and archived in meaningful ways along with efficient retrieval capabilities. How do you keep track of who is using how much of the resources?

Cloud 117
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The App is Dead (OK Not Really, But The Browser Is Back)

www.readwriteweb.com

For Technology Review, and for us at ReadWriteWeb, building an all-purpose fully responsive HTML5 website makes much more sense. and tagged with. POPULAR TAGS. POPULAR TAGS. Home | Features | Trends | Best of RWW | Archives. The Social Layer. Cloud Computing. Augmented Reality. Real-Time Web. Community Management.

HTML 69
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Let's Fire Our Customers

Steve Blank

You’ve Been an Idiot For Sticking With Us This behavior is not just limited to startups. You’ve been an idiot for sticking with us.” Usually about 10x more expensive.) ( eBay’s shift from a full range auction site to selling used and off-season goods is an example. Congratulations, you’ve just fired your existing customer base.

Customer 195
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Interesting Model for University President

SoCal CTO

skip to main | skip to sidebar SoCal CTO Sunday, February 25, 2007 Interesting Model for University President Saw a post by Paul Kedrosky pointing us to Graeme Thickins on How Stanford Does It. Its interesting to think about how universities might want to have their staff better aligned with moving ideas from the lab to start-ups.

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Customer Development is Not a Focus Group

Steve Blank

I ran back to the company and said customers had told us, “We have to do both little and big endian.” We can put both little- and big-endian in the chip, and it won’t cost us more than 1,000 gates.” Blank gives us a very succinct definition of Customer Development: In a startup the role of Customer Development is [.]