ConversionXL

OCTOBER 16, 2022

There’s more to ecommerce customer acquisition than increasing checkout conversion rates. The key is ongoing measurement and testing to understand which acquisition strategies work for your ecommerce business. By meeting buyers’ post-purchase needs , you’ll improve customer retention. Image source ). Image source ).

Acquisition 129

Acquisition eCommerce Customer Churn Rate 129

ConversionXL

OCTOBER 11, 2022

The average ecommerce store devotes more than 80% of its marketing budget to customer acquisition. In this article, you’ll learn how ecommerce customer retention boosts long-term revenue and the strategies you can use to keep customers coming back. Table of contents What is ecommerce customer retention (and why does it matter)?

Retention 111

Retention eCommerce Channel Community 111

Up and Running

AUGUST 16, 2021

According to research conducted by Bain & Company, an increase in customer retention of a mere 5% can potentially increase a brand’s profitability by nearly 95%. In eCommerce , it is exemplified by Amazon. However, it’s not just about gaining new customers but continuing to retain them.

Customer 154

Customer Churn Rate Software Review eCommerce 154

Both Sides of the Table

APRIL 26, 2016

In product business it is often measured over multiple purchases and assumptions are made about the repeat rates and in the enterprise or services world LTV can be based on churn rates, which are notoriously hard to predict in an early-stage business. What are the re-marketing or retention cost assumptions?

Metrics 150

Metrics Cost Acquisition Startup 150

Duct Tape Marketing

MAY 25, 2022

John Jantsch (09:13): Hey, eCommerce brands did you know, there's an automated marketing platform. But when you look at retail eCommerce or huge ones, just go to the top 10 eCommerce companies, top 10 retailers, um, CPG financial services. That's 100% designed for your online business. It's called drip. Those are healthcare.

Artificial Inteligence 90

Artificial Inteligence Marketing Cofounder SMS 90

VC Cafe

NOVEMBER 2, 2019

One question that keeps coming up when speaking with early stage entrepreneurs when it comes to funding, is what metrics the company needs to hit to raise seed/series A/B etc: What’s a good conversion rate? Is my churn rate below the category average? What should our MRR growth be?

B2C 141

B2C Technical Review Startup Retention 141

ConversionXL

NOVEMBER 15, 2016

Reducing churn rate. So you can more safely worry about fewer metrics on an eCommerce site, like increasing AOV or conversion rate (not that it’s easy to increase these). However it comes with its own set of challenges, like retention and churn. LTV = ARPA * % Gross Margin / % MRR Churn Rate.

Conversion 48

Conversion Churn Rate Retention Metrics 48