ConversionXL

SEPTEMBER 6, 2013

I feel like “conversion rate optimization” is in 2013 what “social media marketing” was in 2009. Not because they have a conversion problem but because they never really nail the product or how to market it. This is not a conversion problem. This is a customer development problem.

Customer Development 126

Customer Development Conversion Developer Customer 126

Steve Blank

NOVEMBER 30, 2009

Customer Development is all about gathering a list of what features customers want by talking to them, surveying them, or running “focus groups.” Gathering feature requests from customers is not what marketing should be doing in a startup. And it’s certainly not Customer Development.

Customer Development 278

Customer Development Developer Customer Silicon Valley 278

Startup Lessons Learned

DECEMBER 1, 2014

Guest post by Lisa Regan, writer for The Lean Startup Conference The Lean Startup Conference is next week--and now that we can step back and see all the speakers and mentors, we have to say: Wow. He’ll talk about making a profit and making a difference in a conversation with New Media Ventures’ Christie George.

Lean 165

Lean Fractional CTO Part-Time VPE Fractional VPE 165

Steve Blank

DECEMBER 20, 2011

“We’ve been reading your blog about your Lean Launchpad class.” No, the conversation was about to get more interesting. We want to make a bet that your Lean Launchpad class can apply the scientific method to market-opportunity identification. Unlike other incubators, our Lean LaunchPad Class had a specific curriculum.

Incubator 301

Incubator Government Silicon Valley Lean 301

Startup Lessons Learned

SEPTEMBER 17, 2013

Guest post by Lisa Regan, writer for The Lean Startup Conference. Entrepreneurs beyond Silicon Valley, including those working abroad, often have to retool Lean Startup methods to apply them in places with very different business cultures. On September 24 in the U.S. Here’s what they had to say.

Silicon Valley 168

Silicon Valley Lean Puerto Rico Japan 168

conversionxl.com

SEPTEMBER 10, 2013

Extra Lucrative Conversion Advice. Conversion Optimization Services. Conversion Research. It’s Not a Conversion Problem, It’s a Customer Development Problem. I feel like “conversion rate optimization” is in 2013 what “social media marketing” was in 2009.

Customer Development 60

Customer Development Conversion Developer Customer 60

Steve Blank

JUNE 12, 2020

This was followed by an 8-minute slide presentation describing their customer discovery journey over the 10-weeks. All the teams used the Mission Model Canvas , (videos here ) Customer Development and Agile Engineering to build Minimal Viable Products, but all of their journeys were unique.

Oakland 301

Oakland Asia Lean Video 301

Steve Blank

NOVEMBER 9, 2009

This reminded me of a conversation with one of my direct reports years before my daughter was born. Our conversation went like this: Me: Jim, how are we doing with getting Ansys ported? When I explained this to him, the conversation got heated. I realized that my daughter had confused motion with action.

Silicon Valley 324

Silicon Valley Software Review RSS Technical Review 324

Steve Blank

AUGUST 13, 2009

Customer Development/Lean Startups In hindsight startups and the venture capital community left out the most important first step any startup ought to be doing – hypothesis testing in front of customers- from day one. It’s what my textbook on Customer Development describes. I was an idiot.

Silicon Valley 179

Silicon Valley RSS Technical Review Lean 179

Steve Blank

JUNE 29, 2009

My first job in Silicon Valley: I was hired as a lab technician at ESL to support the training department. It makes you appreciate that the Silicon Valley technology-centric culture-bubble has little to do with the majority of Americans.) You’re Hired, You’re Fired. Driving across the U.S. I was stunned.

Agile 245

Agile Silicon Valley RSS California 245

Steve Blank

OCTOBER 8, 2009

We were sitting in our conference room in our first “system-planning meeting” trying to define the specifications of our new supercomputer and make the trade-offs between what was possible to build, and what customers in this new market would actually want and need. The conversation that day would become one of my professional watermarks.

Silicon Valley 271

Silicon Valley RSS Customer Development California 271

Steve Blank

JUNE 25, 2009

The Customer is a Genius Then instead of talking about our products he segued the conversation into their products. And soon the conversation were about architectural tradeoffs and then how customers didn’t appreciate the elegant designs and how the world was going to hell in a handbasket because of these commodity microprocessors.

Technology 138

Technology Silicon Valley Fractional VPE Part-Time VPE 138

Steve Blank

OCTOBER 5, 2009

The culture and work ethic of Convergent had earned it the title “the Marine Corps of Silicon Valley”. As the conversation began to get down to how much stock and salary we could offer van Dam, we left the barber to finish his work and went to a payphone to call our CEO to confirm the deal. The response from across the country?

North Carolina 125

North Carolina Silicon Valley Fractional VPE Part-Time VPE 125

crowdSPRING Blog

MARCH 15, 2013

Lean Business: Capacity Management, Overhead, and Your Business – [link]. Bad Customer Development Questions and How to Avoid My Mistakes – [link]. Money matters: why women founders struggle in Silicon Valley | The Verge – [link]. Crowdsourced Workforces Rising | Xconomy – [link].

Social Media 105

Social Media Small Business Design Media 105

Startup Lessons Learned

OCTOBER 11, 2013

Guest post by Lisa Regan, writer for The Lean Startup Conference. How can established companies benefit from implementing Lean Startup? To answer that question, we hosted a webcast conversation earlier this week with Eric Ries, Brant Cooper, and Patrick Vlaskovits. They’ll jump in to answer in the coming days. (Of

Lean 167

Lean Silicon Valley Agile Cofounder 167

Startup Lessons Learned

MARCH 17, 2009

Lessons Learned by Eric Ries Tuesday, March 17, 2009 Join the Lean Startup discussion at Web 2.0 Expo for free Im honored to announce that my Lean Startup session at the Web 2.0 Everyone else can register to come to both sessions for free, including the Lean Startup talk in the main conference. What does this mean for you?

Lean 76

Lean San Francisco Web Continuous Deployment 76

Steve Blank

MAY 30, 2016

Four decades ago my first job in Silicon Valley was with ESL, the first company to combine computers and signals intelligence. The founder of this 1964 Silicon Valley startup was Bill Perry. Using the Lean LaunchPad methodology our teams do much more than just build a product or understand customer problems/needs.

Silicon Valley 120

Silicon Valley San Diego Technical Review Incubator 120

Steve Blank

AUGUST 24, 2009

It was always a welcome change of pace to leave the brown of the unchanging desert and travel into town and have dinner with them and have a non-technical conversation about books, theater, politics, travel, etc. Her husband would look at me out the corner of his eyes and then we’d segue the conversation to some other topic.

Silicon Valley 184

Silicon Valley PR Technical Review RSS 184

Startup Lessons Learned

NOVEMBER 7, 2008

Our goal is to find out whether customers are interested in your product by offering to give (or even sell) it to them, and then failing to deliver on that promise. If youre worried about disappointing some potential customers - dont be. Measure conversion rates. The Lean Startup Intensive is tomorrow at Web 2.0.

Demand 167

Demand San Francisco Lean Continuous Deployment 167

Startup Lessons Learned

MAY 14, 2009

Lessons Learned by Eric Ries Thursday, May 14, 2009 The Lean Startup Workshop - now an OReilly Master Class My rate of posting has been much lower lately, and this is mostly due to preparations for the upcoming Lean Startup Workshop on May 29. I have a lot of good news to report on this front. You can click here to learn more.

Lean 60

Lean San Francisco Continuous Deployment Software Review 60

Steve Blank

APRIL 2, 2009

Steve Blanks 30 years of Silicon Valley startup advice. The Trojan Horse “Well…” I said hesitantly, “I’m not sure we should share this with you but we have a set of benchmarks that we use to measure performance….” Getting B-52s through the Soviet Air Defense System Startup Ethics: Albatross or Essential? Now In Print!

Silicon Valley 124

Silicon Valley Technical Review RSS Software Review 124

Steve Blank

MAY 7, 2009

At a university business plan competition, for the first time they can swim in the sea of expertise that we/I take for granted in the middle of Silicon Valley. I love business plan competitions (and with my valley-centric bias, I think Berkeley and Stanford have two of the best.) To Order Outside of the U.S. Now In Print!

Business Plan 140

Business Plan Silicon Valley RSS Venture Capital 140

Steve Blank

SEPTEMBER 10, 2009

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. Market Type changes everything. Market Type Changes Everything Here’s the point. .

Customer Development 196

Customer Development Developer Customer Silicon Valley 196

Startup Lessons Learned

MAY 31, 2010

Expo Intensive rocked, the mainstream media has started writing about the Lean Startup, and - most of all - the movement continues to grow and evolve. I went to the conference thinking that I was well grounded in the basics of the Lean Startup approach and that attendance would hone the edges of that understanding.

San Francisco 133

San Francisco Lean Technical Review Software Review 133

Steve Blank

APRIL 30, 2009

Luckily (or maybe because we were in Silicon Valley where there was a domain expert for everything) there was a very smart consultant in the retail computer space, Seymour Merrin, who preached about the importance of packaging. Hopefully you and your co-founders are experts in one or two parts (agile development, SEO/SEM, etc.)

Sales 120

Sales Silicon Valley RSS Las Vegas 120

Steve Blank

MAY 18, 2009

The lunch conversation was an interesting data point to add to a hypothesis I’ve had. of total entrepreneurs born in China and India is not even close to what entrepreneurship in Silicon Valley looks like. Steve Blanks 30 years of Silicon Valley startup advice. Great founders live for these moments. Now In Print!

Founder 297

Founder Silicon Valley RSS China 297

Steve Blank

JUNE 7, 2019

Followed by an 8-minute slide presentation follow their customer discovery journey over the 10-weeks. All the teams used the Mission Model Canvas , Customer Development and Agile Engineering to build Minimal Viable Products, but all of their journeys were unique. All the presentations are worth a watch. Team: Panacea.

Oakland 266

Oakland Lean SBIR Afghanistan 266

steveblank.com

JULY 8, 2011

signup, upgrade, trial pricing Zuora – online subscription management FeeFighters – find the cheapest credit card processors HealPay – Collections made easy Customer Support Tender – support, knowledgebase tool for your site GetSatisfaction - conversations between companies / customers.

Software Review 110

Software Review Startup Silicon Valley Analytics 110

Steve Blank

JUNE 2, 2011

A revolution has taken hold as customer development and agile engineering reinvent the Startup process. Silicon Valley, New York). The process they use to guide their search is customer development. They would: Blog their Customer Development progress as a narrative. Victor Hugo.

Silicon Valley 281

Silicon Valley Business Model Early Stage Venture Capital 281

Startup Lessons Learned

AUGUST 24, 2009

So I generally feel right at home in these conversations. Just like in the world of startups, we can start to use micro-scale pilot programs, executed in lean fashion, to gather real facts for making ROI decisions about new project investment. Each new campaign is a startup where Lean principals can be applied to maximum effect.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Steve Blank

JUNE 8, 2018

Each of their slide presentations follow their customer discovery journey. All the teams used the Mission Model Canvas , Customer Development and Agile Engineering to build Minimal Viable Products, but all of their journeys were unique. The teams presented in front of several hundred people in person and online.

Southern California 163

Southern California San Diego Mississippi SBIR 163

Steve Blank

APRIL 13, 2009

By the time the security chief and I were having our ‘curly hairs in the envelope’ conversation, not only did I know what every single part of our site did, but what scared the security guy is that I had also put together a pretty good guesstimate of what other systems we had in place worldwide. It had Hidden in Plain Sight.

Silicon Valley 270

Silicon Valley RSS California Washington 270

Startup Lessons Learned

SEPTEMBER 8, 2009

Beyond just those who will be hearing about the lean startup for the first time, Im expecting to shake a lot of hands and have a lot of interesting side conversations. Much of what makes the USA, and Silicon Valley in particular, such a great place to start a company is the result of good government policy.

DC 90

DC Washington San Francisco SBIR 90

Steve Blank

SEPTEMBER 28, 2009

We had some great conversations in the car, but one stuck in my mind. Unintended Lessons « Steve Blank steveblank.com/2009/09/28/unintended-lessons – view page – cached + Customer Development Manifesto: The Path of Warriors and Winners (part 5) + Can You Trust Any VC’s Under 40? To Order Outside of the U.S.

North Carolina 143

North Carolina Silicon Valley RSS Connecticut 143

Up and Running

MAY 23, 2016

Step 1: Start with a lean plan. It’s the fastest way to get your idea onto paper, and it’s the very first step in the lean planning process, which is much easier and more iterative than traditional business planning methods. Introducing Lean Planning: How to Plan Less and Grow Faster. How to Write a Traditional Business Plan.

Software Review 74

Software Review Software Delaware Forecast 74

Steve Blank

AUGUST 20, 2009

Resegmentation means these startups are trying to lure some of the current or potential customers away from incumbents by either offering a lower cost product, or by offering features that appealed to a specific niche or subset of the existing users. Do you know the archetype of their customers? Me – “Have you used Company x’s product?

Silicon Valley 181

Silicon Valley Startup RSS Customer Development 181

Steve Blank

APRIL 22, 2009

Now I mention this conversation not because the objection was dumb, but because objections like these happen all the time when you’re brainstorming. Customer Development.) Steve Blanks 30 years of Silicon Valley startup advice. They are about forward motion, momentum and feedback loops (i.e. Now In Print!

Silicon Valley 176

Silicon Valley RSS California Customer Development 176