YoungUpstarts

SEPTEMBER 12, 2012

This makes them far more credible to other potential customers than agencies or internal employees. The company was having a noticeable customer retention issue several years ago. Retention rates had declined from the high 90s to the mid 80s, which senior management felt the need to address quickly.

Customer 168

Customer Social Media Retention Canada 168

YoungUpstarts

OCTOBER 10, 2012

Consider the superb results companies are getting from this new way of thinking about customers: - Customer salespeople achieved, in effect, 80 percent close rates for Salesforce.com , which was key in growing their business in the face of much bigger, better-funded competitors. -

Customer 154

Customer Fractional CTO Canada Technical Review 154

ConversionXL

JULY 1, 2014

If you want to start a loyalty program to improve customer retention , survey frequent buyers. If you want to start a VIP program for top spenders, survey customers who spend a lot of money with you. Were unsure if the program would work for them. Didn’t know if it would work in their country.

Customer 76

Customer Design Software Review Lead Generation 76

Hippoland

JUNE 19, 2018

Is there a way to spread this cost of say $40k-$200k across time while simultaneously improving employee retention? For example, as a business major, can you take classes on lead generation? At an even younger age, can you do the same thing for high school summer programs? Work: The workplace is changing a LOT.

San Francisco 48

San Francisco California Cost Software 48

Hippoland

JUNE 19, 2018

Is there a way to spread this cost of say $40k-$200k across time while simultaneously improving employee retention? For example, as a business major, can you take classes on lead generation? At an even younger age, can you do the same thing for high school summer programs? Work: The workplace is changing a LOT.

San Francisco 48

San Francisco California Cost Software 48

ConversionXL

JULY 3, 2014

With only 6% of senior executives believing that their companies understand their customers’ needs extremely well, it’s no wonder why customer acquisition and retention has become a substantial problem. The Case For Building Customer Personas Out Of Data-Driven Research.

Customer 133

Customer Analytics Conversion Lead Generation 133

www.rocketwatcher.com

NOVEMBER 8, 2010

Tactic-specific metrics – Obviously there are other metrics you will track depending on the types of programs you are running such as email metrics, website traffic metrics, attendance metrics, etc. I do this by program/campaign so I can compare email campaigns to pure advertising (for example). April Amrita Reply 13.

B2B 42

B2B Metrics Marketing Startup 42