Startup Lessons Learned

APRIL 14, 2009

Every board meeting, the metrics of success change. Their product definition fluctuates wildly – one month, it’s a dessert topping, the next it’s a floor wax. For a startup, having great sales DNA is a wonderful asset. The problem stems from selling each customer a custom one-time product.

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Customer San Francisco Lean Hockey Stick 167

Steve Blank

MAY 14, 2012

The excerpts, which appeared first at Inc.com , highlight the Customer Development process, best practices, tips and instructions contained in our book. ———– Whether your venture is a new pizza parlor or the hottest new software product, beware: These nine flawed assumptions are toxic.

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Balance Sheet Business Model Customer Development Metrics 335

Startup Lessons Learned

SEPTEMBER 15, 2008

Focus on the output metrics of that part of the product, and you make the problem a lot more clear. I had the opportunity to pioneer this approach to funnel analysis at IMVU, where it became a core part of our customer development process. Labels: customer development , split-test 7comments: Editor said.

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San Francisco Lean Technical Review Continuous Deployment 166

Steve Blank

JULY 30, 2009

As the (very junior) product marketing manager I got a call from our local salesman that someone at Apple wanted more technical information than just the spec sheets about our new (not yet shipping) chip. I vividly remember the sales guy saying, “It’s only some kid in field service. What happened?

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Silicon Valley RSS California Customer Development 131

Feld Thoughts

NOVEMBER 18, 2013

Early customer development talks are going great which keeps the team really excited. No updates, screen comps, or metrics have been publicly shared yet. At month six, one of the early hires leaves, a developer who turns out wasn’t a good fit. Seven months in, there is a beta product.

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Burn Rate Equity Software Review Early Stage 152

Steve Blank

MARCH 4, 2014

These groups are adapting or adopting the practices of startups and accelerators – disruption and innovation rather than direct competition, customer development versus more product features, agility and speed versus lowest cost. They measure their success on metrics that reflect success in execution, and they reward execution.

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IRR Startup Business Model Agile 335

Startup Lessons Learned

SEPTEMBER 12, 2008

In an enterprise sales context, this is called a "repeatable and scalable sales process" - once you know how to do this, your company can graduate from early adopters and make an attempt at the mainstream. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Audience San Francisco Continuous Deployment Lean 119

Startup Lessons Learned

JUNE 8, 2009

Lessons Learned by Eric Ries Monday, June 8, 2009 Datablindness Most of us are swimming in a sea of data about our products, companies, and teams. That’s because many of our reports feed us vanity metrics: numbers that make us look good but don’t really help make decisions. Too much of this data is non- actionable.

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San Francisco Lean Continuous Deployment DC 84

Steve Blank

MARCH 11, 2015

And worse, even if someone does manage to start something new, our management structure has so many financial, legal and HR hurdles that every initiative needs to match our existing business financial metrics, processes and procedures. They’ve figured out the revenue model (subscription, license, direct sale, etc.) Lessons Learned.

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Widget Lean Business Model Metrics 120

Startup Lessons Learned

NOVEMBER 17, 2008

Strategy - startups first encounter this when they have the beginnings of a product, and theyve achieved some amount of product/market fit. Growth - when you have existing customers, the pressure is on to grow your key metrics day-in day-out. What is customer development?

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San Francisco Lean Continuous Deployment DC 88

conversionxl.com

SEPTEMBER 10, 2013

It’s Not a Conversion Problem, It’s a Customer Development Problem. Not because they have a conversion problem but because they never really nail the product or how to market it. This is a customer development problem. So What is Customer Development? Extra Lucrative Conversion Advice.

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Customer Development Conversion Developer Customer 60

Startup Lessons Learned

OCTOBER 20, 2008

Lessons Learned by Eric Ries Monday, October 20, 2008 The engineering managers lament I was inspired to write The product managers lament while meeting with a startup struggling to figure out what had gone wrong with their product development process. Of course, the sales folks had new features as their #1 priority.

Software Review 164

Software Review Engineer Management Technical Review 164

Steve Blank

MARCH 1, 2010

Most competitive analyses are: 1) sales documents for investors and/or 2) an attempt to rationalize the founders assumptions. Get to work and add all of these for first customer ship.”. Product development salutes and gets to work building the product. Your competitive analysis must be around those metrics.

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Customer Development Metrics Differentiation Engineer 259

Startup Lessons Learned

JULY 29, 2009

Startups especially can benefit by using technical debt to experiment, invest in process, and increase their product development leverage. The biggest source of waste in new product development is building something that nobody wants. Leverage product development with open source and third parties.

Technical Review 168

Technical Review Software Review San Francisco Lean 168

Startup Lessons Learned

JULY 28, 2010

kaChing says they had the fortitude to make quick decisions and stay the course not just because they’d observed how people were using the marketplace, but also because they’d spoken with hundreds of potential and past customers. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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San Francisco Lean Continuous Deployment SEC 158

Startup Lessons Learned

AUGUST 24, 2009

Despite all the energy invested in talking to authors about the size of their platform, very few gatekeepers have a rigorous set of metrics for measuring it. When I reviewed a recent product development book, it immediately shot up to Amazon sales rank 300. My blog has over 14000 subscribers, for example. Is that a lot?

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San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

SEPTEMBER 18, 2014

Alistair Croll, Eric Ries and Danielle Morrill take an in-depth look at the hardest metrics question. What’s customer development?) Sarah is Lean Startup Conference co-host and CEO of Lean Startup Productions. Janice is a leading expert in new product development with Lean Startup techniques.

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Lean San Francisco Cofounder Hosting 165

Startup Lessons Learned

AUGUST 16, 2010

It requires separating the product launch from the marketing launch (see Dont Launch ) as well as other staple Lean Startup tactics: minimum viable product, split-testing, customer development and the pivot. That is customer development. The idea seemed to SlideShare to be a natural direction.

San Francisco 167

San Francisco Lean Analytics Continuous Deployment 167

Startup Lessons Learned

MARCH 4, 2009

But if that piece-parts solution is great, then its unlikely they are going to need to buy any additional products. Because this language may lead you to believe this concept is for enterprise sales only, I thought Id walk you through an example from the world of consumer electronics. Startup Lessons Learned - the Conference (April 23.

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San Francisco Lean Continuous Deployment DC 68

Up and Running

MAY 23, 2016

In the tactics section, list your sales channels and describe how you will be selling your products. Also, make a bullet list of the marketing activities that will drive customers to your door. Later you will want to come back and create a proper sales forecast, cash flow forecast, and expense budget. The business model.

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Software Review Software Delaware Forecast 74

Startup Lessons Learned

OCTOBER 19, 2009

But instead of spending the time and money to develop products on spec, TPGTEX creates mocked-up webpages that list the features of a potential new product -- such as a system for making radio-frequency identification, or RFID, labels -- along with its price. Read the rest. For that, release early, release often will suffice.

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San Francisco Product Lean Continuous Deployment 137

ConversionXL

FEBRUARY 9, 2016

. “Growth hackers have a passion for tracking and moving a metric. Without metrics or data, a growth hacker can feel out of place and uncomfortably exposed. This strong bias towards data drives a growth hacker away from vanity metrics towards metrics that will make or break the business.” ” Creativity.

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Retention Metrics Acquisition Conversion 48

Startup Lessons Learned

OCTOBER 30, 2008

This can take the form of a traditional sales pipeline or a registration-activation-revenue chart. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? No departments The Five Whys for Startups (for Harvard Business R. Startup Lessons Learned - the Conference (April 23.

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Lean San Francisco Continuous Deployment DC 121

Startup Lessons Learned

FEBRUARY 28, 2009

I used to think that investments in metrics were a form of waste. Customers dont care if you have good metrics, only if you have a good product. The only reason we learned the art of metrics-based decision making at IMVU was out of necessity. We set sales targets from day one, $300 the first month.

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San Francisco Continuous Deployment Lean DC 98

Startup Lessons Learned

APRIL 9, 2009

Thats the essence of so many of the lean startup techniques Ive evangelized: customer development , the Ideas/Code/Data feedback loop , and the adaptation of agile development to the startup experience. Creating a company-wide feedback loop that incorporates both customer development and agile development is a challenge.

San Francisco 132

San Francisco Continuous Deployment Lean Agile 132

A Smart Bear: Startups and Marketing for Geeks

MARCH 11, 2014

They have many, many man-years of development and customer development in them. You have your general management meeting and in your general management meeting you talk about product development, about marketing and about finance. You clearly can produce a product and so on. Edwin: I know. Edwin: Yes.

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Technical Cofounder Cofounder Software Review Management 220

maplebutter.com

JANUARY 8, 2013

Written By Dan Martell on February 2nd, 2012 | Category: Hiring LeanStartup Marketing Metrics Startup Life | 6 Comments. Building Product 2. Building Metrics / Usage Reports / KPI 3. Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

Startup Lessons Learned

MARCH 13, 2009

In particular, a marketing launch can help you do three things (courtesy, as is most of my marketing advice, of The Four Steps to the Epiphany ): Drive customers into your sales pipeline. Do some Customer Development instead. Know what the success metrics are for the launch. Help you raise money.

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San Francisco PR Lean Early Stage 168

Startup Lessons Learned

SEPTEMBER 8, 2009

I started my last company with 100% off-shore resources because I could never have completed Customer Development at a reasonable cost of money or regulatory burden had I employed US Citizens. Similarly, government purchasing is a frustrating series of hoops, even compared to enterprise sales.

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DC Washington San Francisco SBIR 90

Startup Lessons Learned

DECEMBER 7, 2008

Sometimes, a great hacker has the potential to grow into the CTO of a company, and in those cases all you need is an outside mentor who can work with them to develop those skills. At the end of the day, the product development team of a startup (large or small) is a service organization. Does this sound familiar?

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Software Review Technical Review Part-Time VPE San Francisco 94

Startup Lessons Learned

OCTOBER 11, 2008

You do get the beneift of total control of your content, so you can guarantee your customers a quality experience. However, virtual goods is a hits-driven business, which means you must constantly figure out what kind of content your customers want. No departments The Five Whys for Startups (for Harvard Business R.

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San Francisco Lean Continuous Deployment DC 68

Startup Lessons Learned

OCTOBER 23, 2009

This is especially useful in situations, like most B2B businesses, where the total number of customers is likely to be small. This case study illustrates one company’s attempt to do customer development by testing their vision with customers before writing a single line of code. Oh, this is just a Photoshop file?

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San Francisco Customer Wiki Lean 144

Startup Lessons Learned

DECEMBER 16, 2008

Many viral products have flamed out over the years, able to capture large numbers of users, but proving transient in their value because they failed to engage customers for the long-term. Our goal is to understand the metrics, mechanics, and levers of engagement. Some of those affected customers decide to return to your product.

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Viral San Francisco Lean Continuous Deployment 140

Startup Lessons Learned

JANUARY 28, 2009

Because, unless you are working in an extremely static environment, your product development team is learning and getting better all the time. Most importantly, I encouraged the leaders of the company to bring awareness of the business challenges to the product development team. Great post, Eric. Homer said.

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San Francisco Lean Continuous Deployment DC 79

Startup Lessons Learned

MARCH 22, 2010

These companies produced over $52 billion dollars in sales in 2005, and employed 450,000 workers that year. These companies produced over $52 billion dollars in sales in 2005, and employed 450,000 workers that year. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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Startup Lessons Learned

FEBRUARY 12, 2009

Without a basis for comparison, you first have to drive home the need, then you will have an easy time making the sale (after all, youre the person who they trust to bring it to their attention). The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup?

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San Francisco Continuous Deployment Ruby Lean 89

steveblank.com

JULY 8, 2011

AgileZen – project management visually see and interact with your work Kanbanery – Simple online team or personal kanban board LeanKit Kanban – Great for visualizing work of product development Kanban Pad – “Nice and lean” and free online Kanban tool Banana Scrum – A tool simple as Scrum itself.

Software Review 110

Software Review Startup Silicon Valley Analytics 110