Differentiation eCommerce Internet Retention 
ConversionXL
JUNE 5, 2014
Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.
ConversionXL
JUNE 5, 2014
Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.
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ConversionXL
JUNE 5, 2014
Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.
ConversionXL
JUNE 5, 2014
Has your company’s customer retention rate increased, decreased or remained status quo over the past five years? Have you outlined and initiated a formal customer retention strategy? In a study by Harvard Business School , it was found that increasing customer retention by even 5% can increase profits between 25-95%.
Both Sides of the Table
DECEMBER 27, 2011
Internet scale. If you spent the 3 years perfecting some hugely differentiated technology IP that may also be different. The first company represents a normal software company that sells its products directly (either via sales staff or directly off of the internet). Many eCommerce companies are in fact, middle men.
Up and Running
APRIL 17, 2018
In fact, according to Shopify , global retail ecommerce sales are on track to reach $4.5 B2B ecommerce sales , (businesses selling directly to other businesses) generate three times as much revenue as B2C, at $7.7 Retention: the customer is satisfied with your product and or your brand and continues to patronize your business.
Both Sides of the Table
FEBRUARY 28, 2018
and a differentiated feel in terms of fabric, design, sustainability, etc. Curation There are really multiple forms of “curation” that I think can build sustainable differentiation in products vs. the retailer that is selling them. but what if you need to do product discovery? Not so much.
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