services 
Both Sides of the Table
SEPTEMBER 16, 2009
Make sure you know what the size of customer you want to serve is, what the people in a company of that size do, the problems they have, the features that will resonate and the channels you’ll need to sell into and service that customer. The problem is that to win each of these deals I had to promise high service levels.
K9 Ventures
SEPTEMBER 24, 2009
My interaction with what was then called the Immigration and Naturalization Service started earlier that year to get an F-1 (Student) Visa for my undergraduate studies. I came to the United States in 1992 at the age of 17 (so there, now you know exactly how old I am!) to attend Carnegie Mellon University.
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Software By Rob
SEPTEMBER 29, 2009
My Experience Back in 2002/2003 I spent hours writing a sales letter and emailing it to 15 local design firms, offering my services as an outsourced development staff (I coded in PHP,NET and Java at the time).
Both Sides of the Table
SEPTEMBER 13, 2009
We started building 4 products so that our end-to-end, supply-chain services would be complete (MVP? The phones rang off the hook (we didn’t even think about hiring somebody to answer them). We had 6 term sheets in no time. We closed a $16.5 million A round. Off to the races. Not so much.). Goldman Sachs was an investor.
Pascal's View
SEPTEMBER 7, 2009
“… in recent years, outsourced software and manufacturing jobs have largely been replaced by millions of low-wage service jobs in fast-food, retail, and the like. . “It’s tempting to ascribe current job losses in the U.S. ” PASCAL’S COMMENT: Correct! Of the roughly 130 million jobs in the U.S.,
BeyondVC
SEPTEMBER 16, 2009
For example when Sybase the database company was on the market it was fighting with Oracle and others and ended up capturing a big chunk of the financial services market because it leveraged an innovation it called Two-Phase commit. His big thing was to take a basic technology, break it out into a few parts, and to give them sexy names.
Steve Blank
SEPTEMBER 17, 2009
As its name should communicate, the Customer Development model focuses on developing customers for the product or service your startup is building. The Customer Development model is not a replacement for the Product Development model, but rather a companion to it.
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