VC Cafe

FEBRUARY 21, 2023

Understanding the benchmarks on conversion, retention, and churn for your business is therefore critical. Retention : The percentage of customers who continue to use a product or service after a certain period of time, typically measured over weeks, months, or years. The benchmarks are based on the US market.

Retention 109

Retention Conversion Churn Rate B2C 109

ConversionXL

FEBRUARY 3, 2022

Don’t cast your net too far and wide. As InVision App’s marketing manager Sophia Eng explains: “It is rare for a large company at a late stage or an enterprise software company to be doing growth marketing with all of the channels at top peak performance. Address churn by engaging users. Evaluate each channels’ ability to scale.

Retention 113

Retention Marketing Acquisition Channel 113

ConversionXL

SEPTEMBER 13, 2017

We’ll focus on voluntary churn, because voluntary churn has actionable prevention steps by SaaS providers, while involuntary churn is mostly unavoidable, like when a user has to stop SaaS subscription services due to death, relocation, etc. If you’re unsure, you can learn how to calculate your churn rate here.

Customer 110

Customer Churn Rate Metrics Retention 110

ConversionXL

FEBRUARY 7, 2014

When a business increases it’s webinar attendance by 1000% & net $40,000 in the first 3 sessions, you should probably listen to what they’re doing right. This week, I had the opportunity to sit down with Lars Lofgren - Growth Manager of KISSmetrics.com , whose job is specifically to get more leads for his software company.

Software 93

Software Churn Rate eCommerce Flash 93

ReadWriteStart

AUGUST 26, 2022

He focuses on investments in fintech, the internet, and software. The beauty of software, in general, is that you have this concept of MVP. Building a business around software has always been different. But stuff like retention is super important. You can break that down into the inverse of that churn.

Partner 132

Partner Cofounder Retention Acquisition 132

ConversionXL

AUGUST 13, 2019

Software and online-services companies can quickly become billion-dollar giants, but the recipe for sustained growth remains elusive. But only 400 software companies have made it to the $500M revenue mark. Somehow, at that time, we were paying for three different analytics software. Retention rate. Image source).

Metrics 117

Metrics SQL Retention Churn Rate 117

ConversionXL

NOVEMBER 22, 2022

Customer Lifetime Value: Learn how to increase retention Where to track customer lifetime value Conclusion. new customer aquisition, conversion rate, and churn rate ). For example, if you want to see how a landing page contributes to your goal of increasing sales, conversion rate is a good metric to track.

Metrics 105

Metrics Analytics Marketing Acquisition 105