Remove 2000 Remove Developer Remove Differentiation Remove Vertical
article thumbnail

How To Develop Your Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. Listen to their feedback & continue to develop the program based on their feedback.

Retention 112
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. Listen to their feedback & continue to develop the program based on their feedback.

Retention 115
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. Listen to their feedback & continue to develop the program based on their feedback.

Retention 105
article thumbnail

The 4 Phases For Developing A Customer Retention Strategy

ConversionXL

In a 2000 study found 68% of customers stop doing business with a company due to feeling like the company was indifferent towards them. Phase 2 – Develop The Product, Site or New Offers Based On Feedback From Existing Customers. Listen to their feedback & continue to develop the program based on their feedback.

article thumbnail

Customer Development Manifesto: Market Type (part 4) « Steve Blank

Steve Blank

In future posts I’ll describe how Eric Ries and the Lean Startup concept provided the equivalent model for product development activities inside the building and neatly integrates customer and agile development. This was possible because in 2000, Donna and Handspring were in an Existing Market. Why does Market Type matter?

article thumbnail

This Week in VC with Om Malik & Paul Jozefak

Both Sides of the Table

The strategy of GigaOm and where they differentiate in the market. Online social game network; make their own games (FarmVille, Mafia Wars, FrontierVille) in addition to allowing third-party developers to access network. Network of vertical focused sites: BeachMint, BeachMint, WineMint, etc.; Read more: PaidContent.

article thumbnail

Growing Your Audience (And Your Revenue) With A Book

Duct Tape Marketing

After more than 15 years leading Sales and Marketing teams in the Media & Publishing spaces, he’s developed a unique passion for helping creators become more successful by leveraging books as a catalyst for opportunities and sustainable revenue. 7:30] Would you say self-publishing is seen as a differentiator for businesses? [11:42]