Up and Running

SEPTEMBER 10, 2021

In its simplest form, a CRM will help you increase customer retention, which in turn increases profits. As we’ve mentioned throughout this article, one of the core benefits that drive the many uses for CRM software is collaboration. This may be something simple like a test instance of the software or as hands-on as a live demo session.

Management 116

Management Customer Software Review Technical Review 116

Duct Tape Marketing

FEBRUARY 7, 2018

The real power in WordPress came when they released the plug-in architecture, which basically allowed other developers to write little pieces of software that extends the functionality of WordPress. Mike Little in the UK then responded to that comment and they, on opposite sides of the planet, started collaborating on this piece of software.

Community 40

Community Framework Ruby Architecture 40

www.mint.com

MARCH 9, 2010

I’d add that you should dig a bit into inbound marketing and “nepotistic retention&#. Nepotistic retention is my $200 term for the act of refusing to fire a consistent non-performer because that person is your college roommate, your best friend, or someone you’ve worked with at 3 previous companies.

Software Review 68

Software Review Startup Post-Money Valuation Technical Review 68

Duct Tape Marketing

MAY 19, 2011

His latest book, “ Flip the Funnel: How to use existing customers to gain new ones ,” presents a powerful hypothesis that retention can become the new acquisition through the strategic incorporation and elevation of customer service, customer experience and customer initiated word-of-mouth, content creation and incentive-based referrals. .

Small Business 53

Small Business Marketing Social Media Cofounder 53

ConversionXL

AUGUST 21, 2014

Software developer Patrick McKenzie aka @Patio11 (easily one of my favorite marketers to follow and learn from) asserts that 40-60% of users who sign up for a free trial of almost every software or SaaS application will use it once and never come back. Often, however, they’re unable to see the benefit of using the software.

Retention 106

Retention Churn Rate Metrics Software Review 106

Duct Tape Marketing

MAY 19, 2011

His latest book, “ Flip the Funnel: How to use existing customers to gain new ones ,” presents a powerful hypothesis that retention can become the new acquisition through the strategic incorporation and elevation of customer service, customer experience and customer initiated word-of-mouth, content creation and incentive-based referrals.

Social Media 32

Social Media Retention Acquisition LLC 32

ConversionXL

SEPTEMBER 3, 2014

Because, we’re finding that the most successful companies are digging deep into the data driven research available to them… giving them a leg up on customer retention and bolstering the bottom line. Above is an example I put together to represent the journey a customer may go through when dealing with a company selling software as a service.

Customer 127

Customer Analytics Conversion eCommerce 127

dondodge.typepad.com

JANUARY 15, 2011

Community is more powerful than money or technology » August 11, 2007 How much equity for investors and employees? from David Dalka - Creating Revenue and Retention - Chicago GSB MBA As discussed in my recent post about a TiE event on Chicago start ups, there are many factors to consider when taking in funding and employees.

Equity 40

Equity Employee Dilution Valuation 40

Austin Startup

DECEMBER 13, 2020

Since at least 2007, Austin has been the fastest growing metro area in America. In many ways, Austin of 2020 isn’t all that dissimilar from the Austin of the 1970s that brought creative people like Willie Nelson here or the Austin of the late 1990s that got national attention for software companies like Trilogy.

Austin 118

Austin San Francisco Texas Technical Review 118

The Next Web

SEPTEMBER 24, 2013

In my third co-op term I got a job at RIM (now BlackBerry), I started in May 2007, about a month before the iPhone initially came out. By day I did my job, but at night I wrote a piece of software to automate my job,” he recalls. “At Not only is the company small, but the startup’s retention rate is near zero. Over the 4.5

Entrepreneur 167

Entrepreneur CTO Hire Startup Mobile 167

maplebutter.com

JANUARY 8, 2013

Product/Metrics (70%/30% time) * Get your product activation (sign-up + meaningful action) to 60% * then, Get your product retention to 20% weekly. The only problem is I haven’t found a problem or an industry – web, enterprise software, green tech, etc – where I feel passionate. It all depends on where you’re at.

Technical Review 44

Technical Review Startup Cofounder Software Review 44

conversionxl.com

OCTOBER 31, 2011

Note: His freemium plan actually converted 12% more, but had the lowest retention. Ashampoo Software (that’s not a typo) gets downright insulting when you sink too low below “regular price.” In October 2007, the British band Radiohead launched their latest album – In Rainbows – on the Internet. Well-known PWYW examples.

St. Louis 111

St. Louis Portland San Diego Sales 111

Startup Lessons Learned

MAY 25, 2021

When we started at Udemy, in Turkey in 2006 and 2007, there was no funding available. But I think the, I just quickly adapted and I realized it wasn't just about writing software, things like customer service, marketing growth, those ideas were. So, the surprise was how un-intimidating it was for a newcomer.

Silicon Valley 60

Silicon Valley Turkey Los Angeles California 60