NZ Entrepreneur

OCTOBER 20, 2020

But according to business advisor Luke Kemeys from nextAdvisory , if business owners can remain agile and navigate change, there’s no reason they can’t survive (and even thrive). Sell different products to the same customers (eg add a set of golf tees). Still, lots of businesses don’t have plans.

Small Business 89

Small Business Technical Review Audio Agile 89

Startup Lessons Learned

NOVEMBER 7, 2008

Thats the conclusion Ive come to after watching tons of online products fail for a complete lack of customers. Our goal is to find out whether customers are interested in your product by offering to give (or even sell) it to them, and then failing to deliver on that promise. Measure conversion rates. We finally settled on a $1.99

Demand 167

Demand San Francisco Lean Continuous Deployment 167

A Smart Bear: Startups and Marketing for Geeks

AUGUST 30, 2010

The conversation almost always turns to questions about where to find virtual assistants and how a startup can use one. The term VA has grown to describe any remote contract worker, including people who help with audio editing, video editing, bookkeeping, webmaster tasks, link building, and so on. It's a mix of shock and excitement.

Software Review 284

Software Review Startup Technical Review Hosting 284

Startup Lessons Learned

NOVEMBER 27, 2013

Our fall webcast series concluded on a high note with three extraordinary conversations about the origins and implications of Lean Startup. None of the webcasts included slides, so the audio versions work really well. But the truth of any program is, it requires teams, and customers, and it''s this complicated ecosystem….

Lean 165

Lean San Francisco Cofounder Programming 165

Startup Lessons Learned

DECEMBER 16, 2009

For those whove heard it, it contains a length discourse on the subject of agile software development and extreme programming, including its weaknesses when applied to startups. As Im pontificating about agile, I see the name Kent Beck in my peripheral vision. Conversion optimization is a form of kaizen.

Lean 140

Lean San Francisco Continuous Deployment Startup 140

Startup Lessons Learned

JUNE 2, 2010

The Five Whys for Start-Ups - The Conversation - Harvard Business Review Root cause analysis and preventive maintenance are concepts we expect to see in a factory setting. As start-ups scale, this agility will be lost unless the founders maintain a consistent investment in that discipline. Expo SF (May.

Technical Review 132

Technical Review San Francisco Lean Continuous Deployment 132

Duct Tape Marketing

DECEMBER 29, 2021

Recent episode, one of my favorite extending the lifetime value of your customer. So you could still be agile and respond. And very often those are the conversations that's when I start pulling out really the reasons why, because the reasons that they're articulating is actually not it at all.

Technical Review 98

Technical Review Software Review Networking Channel 98

Startup Lessons Learned

MARCH 25, 2010

Heres an excerpt: The Startups Rules of Speed - The Conversation - Harvard Business Review Every startup that achieves success eventually faces a critical moment — whether to speed up or slow down. Defective prototype code was as often thrown out (because customers didnt want it) as it was fixed (when customers did).

Software Review 141

Software Review San Francisco Lean Continuous Deployment 141

Startup Lessons Learned

JUNE 22, 2009

Each has its own iterative process: customer development and agile development respectively. Some startups avoid getting customer feedback for precisely this reason: they are afraid that if early reactions are negative, theyll be "forced" to abandon their vision. One such practice is to pivot from one vision to the next.

San Francisco 167

San Francisco Lean Continuous Deployment Agile 167

Startup Lessons Learned

JANUARY 7, 2010

Id be honored to have you join the conversation. The Conversation - Harvard Business Review For most of us, the phrase management science conjures up a decidedly non-entrepreneurial image, and for good reason. My most recent startup created a marketplace for customers to buy and sell virtual goods for their 3D avatar.

San Francisco 119

San Francisco Management Continuous Deployment Lean 119

Startup Lessons Learned

MAY 31, 2010

When I first encountered customer development , it was considered pure lunacy by mainstream entrepreneurs and VCs. Unfortunately, the video of our sllconf conversation is not online (due to technical problems), but we have a physical tape backup which we are endeavoring to get online soon. We all owe him our thanks for persevering.

San Francisco 133

San Francisco Lean Technical Review Software Review 133

Startup Lessons Learned

MARCH 17, 2009

Im excited that well get more than the usual few minutes of Q&A, so come with a healthy appetite for conversation. If you or your company is interested in sponsoring someone with a scholarship to travel to the expo and contribute to the conversation, please leave a comment or let me know. You heard me right. Expo SF (May.

Lean 76

Lean San Francisco Web Continuous Deployment 76

Startup Lessons Learned

JULY 29, 2009

I hope to show why lean and agile techniques actually reduce the negative impacts of technical debt and increase our ability to take advantage of its positive effects. Unfortunately, customers hated that initial product. Yet other agile principles suggest the opposite, as in YAGNI and DoTheSimplestThingThatCouldPossiblyWork.

Technical Review 168

Technical Review Software Review San Francisco Lean 168

Startup Lessons Learned

SEPTEMBER 13, 2008

Lessons Learned by Eric Ries Saturday, September 13, 2008 SEM on five dollars a day How do you build a new product with constant customer feedback while simultaneously staying under the radar? Slowly, over time, we optimized (or eliminated) each step in the process of becoming a customer by giving us money. SEM is a simple idea.

SEM 164

SEM San Francisco Lean Continuous Deployment 164

Startup Lessons Learned

JANUARY 15, 2010

Two Ways to Hold Entrepreneurs Accountable - The Conversation - Harvard Business Review Way back when the money was doled out, the team made a compelling pitch about the large market that was going to adopt their new innovative product or service. Leave a comment or reply to someone else. Fostering that dialog is important.

Hockey Stick 105

Hockey Stick San Francisco Entrepreneur Lean 105

Startup Lessons Learned

OCTOBER 6, 2008

Lessons Learned by Eric Ries Monday, October 6, 2008 When NOT to listen to your users; when NOT to rely on split-tests There are three legs to the lean startup concept: agile product development , low-cost (fast to market) platforms , and rapid-iteration customer development. The most common need is becoming more customer-centric.

San Francisco 128

San Francisco Lean Continuous Deployment Agile 128

Duct Tape Marketing

DECEMBER 26, 2022

It's brought to you by the HubSpot Podcast Network, the audio destination for business professionals. So you could still be agile and respond. And very often those are the conversations. They're, they're, they're meaningful in some way to their customers. So it doesn't have to be just, here's the advertising line.

Networking 87

Networking Audio Naming Channel 87

Startup Lessons Learned

MAY 14, 2009

Take a look: This full-day Master Class focuses on how to build a startup from the ground up to focus on customers, markets, and speed of iteration. Im working on a future post where Ill share the details of how I used customer development to shape both the content and packaging of this event, so look for that soon.

Lean 60

Lean San Francisco Continuous Deployment Software Review 60

Startup Lessons Learned

MAY 7, 2009

He summarized that conversation well, so rather than re-tread that material, Ill quote it here: One thing that I was surprised to learn was that IMVU started out with continuous deployment. As the product matured, they were able to ratchet up the quality to prevent regression on features that had been truly embraced by their customers.

San Francisco 131

San Francisco Continuous Deployment Software Review Lean 131

Startup Lessons Learned

MARCH 29, 2010

The way forward requires getting everyone together in a room, and having a conversation about where were headed. My aspiration with the Lean Startup methodology has always been to provide such a framework, so that we have more intelligent conversations about what works and what doesnt for startups. Thats what this conference is for.

San Francisco 120

San Francisco Lean Continuous Deployment DC 120

Startup Lessons Learned

SEPTEMBER 15, 2008

In my experience, the majority of changes we made to products have no effect at all on customer behavior. The report is set up to show you what happened to customers who registered in that period (a so-called cohort analysis ). This report is set up to tell you about new customers specifically. First of all, why split-test?

San Francisco 166

San Francisco Lean Technical Review Continuous Deployment 166

Startup Lessons Learned

DECEMBER 6, 2008

Having early customers means balancing the needs of your existing customers with the desire to find new ones. The advantages of cross-functional teams are well documented, and for a thorough treatment I recommend the theory in the second half of Agile Software Development with Scrum.

San Francisco 74

San Francisco SCRUM Lean Continuous Deployment 74

Duct Tape Marketing

JUNE 29, 2022

So you can still be agile and respond. And very often those are the conversations that's when I start pulling out really the reasons why, because the reasons that they're articulating is actually not it at all. And I ask for, give me somebody from sales, give me somebody from R and D, somebody who sits in customer service.

Technical Review 57

Technical Review Software Review Channel Networking 57

Startup Lessons Learned

OCTOBER 28, 2008

Most important slide: hockey stick Micro-scale results Key questions: who is the customer, and how do you know? who is the customer? The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? (or drive traffic to that profitable destination?) do you know why youve achieved those results?

San Francisco 128

San Francisco Lean Continuous Deployment DC 128

Startup Lessons Learned

JUNE 5, 2009

That’s because the model is based on assumptions about customers that are totally unproven. If we already knew who the customer was, how they would behave, how much they would pay, and how to reach them, this wouldn’t be a disruptive innovation. The solution is to change our focus from outputs to inputs. If it costs $0.10

San Francisco 102

San Francisco Lean Continuous Deployment Startup 102

Startup Lessons Learned

JANUARY 28, 2009

They have a product that has a moderate number of customers. Its well done, looks professional, and the customers that use it like it a lot. Most of all, I encouraged them to start talking to their most passionate customers and running some big experiments based on that feedback. Only pay for benefits to customers.

San Francisco 79

San Francisco Lean Continuous Deployment DC 79

Startup Lessons Learned

APRIL 7, 2010

At least, not in the traditional sense of trying to squeeze every tenth of a point out of a conversion metric or landing page. Instead, we try to accelerate with respect to validated learning about customers. There are often counter-intuitive changes in customer behavior that depend on little details.

San Francisco 154

San Francisco Lean Metrics Design 154

Startup Lessons Learned

MARCH 24, 2009

In most applications, most of the time, customers return to use the application not in response to a notification or event, but under their own volition. These decisions are critical to the success of any high-engagement product, and they take place entirely inside the minds of customers.

Metrics 88

Metrics San Francisco Lean Viral 88

Startup Lessons Learned

AUGUST 24, 2009

So I generally feel right at home in these conversations. Customers will get to consume the content they want, and support the producers of that content directly, rather than having to rely exclusively on intermediaries. Now, helping potential customers discover new things they might like is the job of the discipline of marketing.

San Francisco 113

San Francisco Lean Technical Review Distribution 113

Startup Lessons Learned

JULY 3, 2009

bigs : @ericries says Stealth dev is a (undesirable, failure-presaging) customer-free zone. Another recent meme that I hope more and more startups will take to heart: "stealth is a customer-free zone." See Validated learning about customers for more info. Use some customer development to find out. What if its both of you?

Lean 60

Lean San Francisco Continuous Deployment Cofounder 60

Startup Lessons Learned

JANUARY 19, 2009

If youre coming in to work groggy and therefore are not spending time with customers, Im willing to bet it is. If you find yourself now spending time with customers, learning and guiding the learning of your whole company, you were probably right that the pager was getting in the way. Is it time to make your first operations hire?

Lean 140

Lean Hiring San Francisco Continuous Deployment 140

Ben's Blog

MAY 15, 2020

If you’re Expedia or Booking, regardless of whether or not people are looking at flights, my guess is the percentage of people who look up a flight versus actually book the flight, that conversion rate is probably down. So you put them through a conversion funnel, let’s say, like a signup, and then they get into another lake.

Founder 36

Founder Conversion Technical Review Cash Position 36

Startup Lessons Learned

AUGUST 8, 2009

Of course, its possible that after the product is shipped and customer feedback is solicited, the next product design might be different. When it becomes possible to build products "live" with customers, the cycle time changes and design becomes a much more dynamic process. At no point is the overall purpose of the design changing.

Software Review 87

Software Review Design Software San Francisco 87

Startup Lessons Learned

APRIL 2, 2010

By all accounts, the conversation was a success. By all accounts, the conversation was a success. The Entrepreneur’s Guide to Customer Development ► June (3) What is a startup? I certainly had a great time, and the early Twitter reactions seem positive. Of course, you can judge for yourself. Expo SF (May.

San Francisco 149

San Francisco Continuous Deployment Lean DC 149

www.vccafe.com

MARCH 11, 2013

Steve Blank on Lean Customer Development. Customer service. Google Custom Search Engine. Customer Relationship Management. great web customer acquisition tutorials. Read post Why Learning should be your top 2013 new year’s resolution  for a full list. Codeacademy. Lean Methodology Sources. Steve Blank.

Software Review 53

Software Review Technical Review Startup 53

Austin Startup

JULY 27, 2019

The goal for hackathon participants is to create a solution to increase the speed and efficiency of DTNA technicians in order to get their customers’ trucks back on the road as fast as possible. We do this by reinforcing their training with step by step audio prompts.

North America 53

North America Technology Texas America 53

Startup Lessons Learned

OCTOBER 11, 2008

How do you help customers find the best of the best? You may have to staff up a large customer service department to review and approve all of the items. You do get the beneift of total control of your content, so you can guarantee your customers a quality experience. And what do you do with the rest? Merchandising or gameplay?

San Francisco 68

San Francisco Lean Continuous Deployment DC 68