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Ecommerce Trendwatching: How To Find, Follow, and Set Trends

ReadWriteStart

Another trend born in the omnichannel framework is the customer data platform (CDM). In 2023, personalization will remain a critical aspect of e-commerce trends, whether you are B2B or B2C. Most startups are driven by high-end technology, innovations, and agile testing, with the help of which new trends are being born.

eCommerce 185
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Minimum Viable Persona – Get To Know Your Customers All Over Again

YoungUpstarts

by Andrea Fryrear, author of “ Mastering Marketing Agility “ The profound transformations in the world over the past 3 months have led to a radical and rapid fire transformation of consumers’ preferences and needs. These frameworks show us how to start working from a small amount of information, learn quickly, and iterate often.

SCRUM 162
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The Entrepreneur's Guide to Customer Development

Startup Lessons Learned

While the customer development framework of Four Steps is universally relevant, The Entrepreneur’s Guide updates its practices for modern startups. Four Steps primarily centers its stories and case studies on B2B hardware and software startups. I found these to be particularly interesting and worthwhile.

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An Innovation Minute with Gregg Fraley

Gregg Fraley, Author of Jack's Notebook

Qualitative Research in B2B. The message of this edition of An Innovation Minute is simple: Use of qualitative research techniques in business to business companies (B2B) is woefully under-utilized. Qualitative techniques are usable within frameworks like Design Thinking, Agile, Lean, and CPS. Click here to view.

B2B 54
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Digital Technology MoshPit

Gregg Fraley, Author of Jack's Notebook

Nearly all brainstorming techniques, and even innovation frameworks, fall short in terms of helping people make new conceptual connections. MoshPit integrates well with other innovation frameworks and methods. Once you have the project idea, organizations can use the framework they have in place to validate, improve, and implement.

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Book Short: Is CX the new UX?

OnlyOnce

The Customer Experience (CX) movement is gaining more and more steam these days, especially in B2B companies like Return Path. The book’s framework for CX is six high-level disciplines: strategy, customer understanding, design, measurement, governance, and culture — but you really have to read the book to get at the specifics.

Lean 94
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a16z Podcast: Growth in Turbulent Times

Ben's Blog

In normal times, every company operates against some hypothetical growth model—a data-driven framework that describes how your product grows and how you acquire new users. In normal times, every company operates against some hypothetical growth model—a data-driven framework that describes how your product grows and how you acquire new users.

Founder 36