crowdSPRING Blog

FEBRUARY 15, 2012

The Zappos Effect: 5 Great Customer Service Ideas – [link]. The Zappos Effect: 5 Great Customer Service Ideas – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template tco use today) – [link]. Bank of America Declared Live Customer Dead for 3 Years?

Social Media 92

Social Media Small Business Design Media 92

ConversionXL

OCTOBER 8, 2021

That’s why Customer Acquisition Cost (CAC) is such a critical metric. CAC can be calculated with the following formula: Total Spend on Acquiring Customers / No. of Customers Acquired. But “Total spend on acquiring customers” can be ambiguous. This way, you won’t have to segment new customers. The key takeaway?

Acquisition 135

Acquisition Churn Rate Cost Customer 135

Hearpreneur

JANUARY 21, 2017

2 – Advertising Agency & Boutique PR and Advertising Agencies. Prior to starting my own public relations and marketing consultancy, I worked for one of the largest global advertising agencies as well as smaller boutique PR and advertising agencies. Thanks to Natalie Harper, Harper PR. #3 Image Credit: Natalie Harper.

Entrepreneur 48

Entrepreneur Investment Bankers PR Social Media 48

Startup Lessons Learned

FEBRUARY 22, 2009

Im not offering extensive studies or research to support this conclusion; the evidence from my peers right here in the innovation capital of America, Silicon Valley, is absolutely overwhelming. We also learned that law is code , and that leadership was needed to build thriving communities in a digital age. They are nerds.

Programming 143

Programming San Francisco Lean Continuous Deployment 143

Up and Running

FEBRUARY 9, 2015

I had the opportunity to speak with Melinda Emerson, the “SmallBizLady” and America’s #1 small business expert, who took the opportunity to share with us her proven, step-by-step method to transition from employee to entrepreneur. This is Sabrina Parsons, the CEO of Palo Alto Software. What do I mean by that?

Social Media 60

Social Media Small Business Software Review Technical Review 60

Mike Michalowicz

FEBRUARY 11, 2013

Social media is about connecting with the people in your niche: customers, potential customers, people who are interested in what you do, or who share similar interests and circles or hubs with you. Also offer discount coupon codes to twitter members. Thank loyal customers, retweet their tweets, and even host fundraisers.

Small Business 167

Small Business Marketing PR Social Media 167

Both Sides of the Table

MAY 5, 2011

He listed all of the product releases that were up coming, the customers that were in the pipeline and where he saw his competition moving. A key deal not only helps you raise venture capital but it can help attract employees, garner press attention, help with product focus & importantly drive customer adoption and/or revenue.

Seattle 317

Seattle Silicon Valley Technical Review Los Angeles 317

Hearpreneur

APRIL 19, 2019

On the way north from the Chicago suburbs to Wisconsin, I thought it would be a great idea to have my own PR firm. Finally, we discussed the merits of each name and ultimately settled on Helix Sleep which was both related to our product (Helix shape of coils) and brand (Helix is the shape of DNA, which is custom to each person).

Naming 110

Naming Cofounder Wisconsin Entrepreneur 110

crowdSPRING Blog

SEPTEMBER 23, 2011

Sage advice for startups on picking a PR representative – [link]. Giving Due Diligence Calls Their Due – [link]. Giving Due Diligence Calls Their Due – [link]. Social Media’s Impending Flood of Customer Unlikes – [link]. – [link].

Social Media 92

Social Media Small Business Design Software Review 92

A Smart Bear: Startups and Marketing for Geeks

MARCH 11, 2014

Listen to this episode if you want to hear about a founder who has a product and users and paying customers … and is trying to figure out how to take his company to the next level and grow faster. Jason: So how many of those 20,000 people are paying customers? Edwin: Okay, I have different types of customers. Jason: Okay.

Technical Cofounder 220

Technical Cofounder Cofounder Software Review Management 220

Hearpreneur

OCTOBER 29, 2017

So I left Corporate America and started my own agency. www.bioquark.com) due to the fact that in spite of generating close to $1 trillion annually, my former industry was incapable of generating any cures for the chronic diseases responsible for the majority of human degeneration, suffering, and death. Photo Credit: Ira S.

Entrepreneur 77

Entrepreneur Social Media Liquidity Event Private Equity 77

Cracking the Code

OCTOBER 10, 2008

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. Only after reaching $1M in CMRR should you consider hiring European sales and services execs behind customer demand. Labels: SaaS , sales and marketing , software. at 11:09 AM.

Software Review 48

Software Review North America Europe Metrics 48

crowdSPRING Blog

OCTOBER 11, 2012

The Top 10 Reasons your Home Page Video fails at Converting Customers – [link]. How to Build Trust in a Virtual Workplace | Harvard Business Review – [link]. Silicon Valley’s loosening grip: Does the road to tech’s future run through Middle America? When Your Fans Hack Your Brand, Praise Them – [link].

Social Media 92

Social Media Small Business Design Media 92

crowdSPRING Blog

JANUARY 26, 2012

Women Small Business Owners – America’s New job Creators [infographic] – [link]. Why Startups Shouldn’t Hire PR Firms – [link]. I don’t agree w/ @benkunz – obscure price increases that trick customers are not brilliant – [link]. Starting a new biz with a friend? – [link].

Social Media 94

Social Media Small Business Design Media 94

crowdSPRING Blog

JUNE 30, 2010

Five Tips For Startups And Small Businesses To Improve Their Customer Service – [link]. Five Tips For Startups And Small Businesses To Improve Their Customer Service – [link]. Virgin America Flies With Online Promotion – [link]. Here are some of the links that I’ve liked and shared this past week!

Social Media 93

Social Media Small Business Design Media 93

crowdSPRING Blog

JUNE 30, 2010

Five Tips For Startups And Small Businesses To Improve Their Customer Service – [link]. Five Tips For Startups And Small Businesses To Improve Their Customer Service – [link]. Virgin America Flies With Online Promotion – [link]. Here are some of the links that I’ve liked and shared this past week!

Social Media 93

Social Media Small Business Design Media 93

www.chubbybrain.com

SEPTEMBER 28, 2011

Also worth a read after you review these startup failure post-mortems. Corporate America could learn from this. I was about to become the first person in America to sell condom key chains. You should sign up for our newsletter here. We want to hear about, learn from and even replicate what they’ve done. Company : Wesabe.

Software Review 79

Software Review Startup Technical Review Vesting 79

crowdSPRING Blog

MARCH 25, 2010

Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. Resistance Isn’t Futile: Don’t Assimilate Your Customers – [link]. Dealing With Customer Resistance To Change (useful for startups and small business) – [link]. – [link].

Social Media 95

Social Media Small Business Design Media 95

crowdSPRING Blog

MARCH 25, 2010

Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link]. Resistance Isn’t Futile: Don’t Assimilate Your Customers – [link]. Dealing With Customer Resistance To Change (useful for startups and small business) – [link]. – [link].

Social Media 95

Social Media Small Business Design Media 95

crowdSPRING Blog

NOVEMBER 11, 2011

PR is mostly ineffective when companies step on social media landmines – [link]. SaaS CEOs: Measure Customer Engagement – [link]. How to Scale Without Losing Savvy Customer Service – [link]. SaaS CEOs: Measure Customer Engagement – [link]. Very shady, if true. – [link].

Social Media 94

Social Media Small Business Design CTO Hire 94

Hearpreneur

JANUARY 22, 2017

Corner Piece Productions doesn’t have its own website currently, but here’s the site for West of Her, which picked up five Best Narrative Feature awards over our festival tour this summer, along with rave review from critics across the country, and is set for wide video on demand distribution this year. 16 – Triangulating.

Naming 48

Naming Entrepreneur LLC Software Review 48

blog.expensify.com

APRIL 24, 2012

The right sort of person is so passionate about coding, they can’t be stopped from doing it. But every day spent in that kitchen is a day NOT spent in a real kitchen, learning how to cook real food, and write real code. If you want to serve enterprise customers,NET is one of the best ways to do that and do it well.

Java 107

Java PHP Software Review Coder 107

Hearpreneur

JUNE 14, 2015

Many franchise systems who receive support from our sister company, iFranchise Group — a premiere franchise consulting group — would ask where could they find services in PR, SEO, and website development. The materials we source are from America and FDA approved (BPA and Phthalate-free). One less worry for moms.

Entrepreneur 48

Entrepreneur Houston Software Review LLC 48

Cracking the Code

FEBRUARY 4, 2008

Cracking The Code. Thoughts from a Venture Capitalist on Software, Software-as-a-Service (SaaS), Cloud Computing, Internet and more. A few times per year, Bessemer organizes a CxO event for our portfolio companies and we decided to focus our first session of 2008 on Software-as-a-service (SaaS). Monday, February 04, 2008.

Software Review 48

Software Review South Korea IPO Portfolio 48

crowdSPRING Blog

SEPTEMBER 28, 2012

What Customers Want Most From Small Business Mobile Websites – [link]. Does Your Company Pay For Social Media Reviews? - [link]. What Customers Want Most From Small Business Mobile Websites – [link]. Legal Contracts for Software Developers Who Hate Contracts (w/free contract template to use today) – [link].

Social Media 95

Social Media Small Business Design Media 95

sivers.org

JUNE 25, 2010

They log in to translate the documents, one at a time, marking each finished when done, which sends the file back to the company for review.” Also important: Only go for providers who have great reviews from many past customers. Decline bids from providers without many great reviews. The translator rejects or approves.

CTO Hire 84

CTO Hire Hiring Software Review Technical Review 84

crowdSPRING Blog

SEPTEMBER 13, 2013

Why You Should Never Ask Customers What They’ll Pay | by Ash Maurya – [link]. Why You Should Never Ask Customers What They’ll Pay | by Ash Maurya – [link]. “A massive amount of innovation is ‘innovation for the sake of it’, rather than delivering any actual customer value” – [link].

Social Media 92

Social Media Small Business Design Media 92

Startup Lessons Learned

SEPTEMBER 11, 2009

There are many articles by many experts ( myself included ) extolling the virtues of listening to customers. In fact, there are so many of these propaganda pieces that this question might naturally cross your mind: if listening to customers is so great, why do we need so much propaganda? We did not take this step lightly.

Community 158

Community Management Lean Software Review 158