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Acquire New Users by Adding Growth Hacking to your Marketing Strategy

ConversionXL

Channel-level expertise: An understanding of how the channels work (e.g., Where Airbnb recognized the value in another platform, Dropbox doubled down on the strength of its product as a distribution channel. How to create a growth hacking strategy using the pirate metrics model. Evaluate each channels’ ability to scale.

Retention 113
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10 Reasons Why Every Startup Needs A CRM System

YoungUpstarts

Poor business relationships with clients are a major driver in low customer retention and ultimately low sales. These channels include phone calls, organizational web pages, direct-mail, social-media and so on. With a myriad of channels available for day to day interactions with clients, customer data may be scattered.

Startup 124
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Startup Metrics

SoCal CTO

A post by Fred Wilson pointed me to Dave McClure's Startup Metrics presentation. Define what you need from a metrics and reporting standpoint. Startup Metrics for Pirates (SeedCamp, Sept 2009) View more documents from Dave McClure. R : Retention - do they come back & re-visit over time?

Metrics 225
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6 Customer Journey Mapping Examples: How UX Pros Do It

ConversionXL

First, Outline Your Personas, Timeline, and Channels. Three other aspects to keep in mind are User Personas, Timeline, and Channels. What channel(s) have you chosen to analyze your customer experience on? ” I had the pleasure of speaking to Dr. Chip about customer journey and innovative service metrics.

Customer 130
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The Definitive Guide to Google Analytics 4

ConversionXL

It also gives you access to predictive metrics to help identify users and actions that may lead to a purchase. Also, data captured while Debug Mode is running will be filtered out of your other reports so that it does not artificially inflate your metrics (in other words, no more separate GA properties for production and staging).” .

Analytics 146
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SaaS Data Planning: A Start-to-Finish Guide to Implementation

ConversionXL

stands for: Discover : Which metrics and KPIs should you track? Let’s start with Discover: defining the list of metrics and KPIs that you should track. Discover: Which metrics and KPIs should you track? Before we start using tools or writing code, we need to know which metrics to track and why we want to track them.

Retention 107
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How to Measure Ecommerce Customer Acquisition Cost (+ Tips to Reduce it)

ConversionXL

Customer acquisition cost (CAC) is an important metric for any ecommerce business. Understanding CAC by each channel helps you identify areas of opportunity and streamline operations for better ROI. customer retention ). Which marketing channels are performing best? Which content works and what misses the mark?